Cisco Meraki
Cisco Meraki simplifies powerful technology so that passionate people can focus on their mission.
San Francisco , CA

Quality Engineer, Hardware/Software at Cisco Meraki (San Francisco, CA)

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At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products, and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality.

We are seeking a Quality Assurance Engineer for our HW team. As our QA specialist, you’ll provide technical reproductions, own the testing of software and hardware, and deployment equipment. This is a multi-functional and multifaceted role, where you will collaborate with various teams including, Engineering, Security, and manufacturers. You'll also help build a lab that supports various situations. As a trusted expert on multiple platforms, you will be a key part of a fun and energetic team constantly pushing the boundaries of what is possible.

You Will

  • Be the technical onsite engineer to support various hardware projects
  • Lab management of inventory and enabling remote access for hybrid work of DUTs
  • Provide guidance on network setup and remote access to resources
  • Work with cross-team collaborators to align testing for various platforms
  • Document, tests, and plans to validate issues and solutions
  • Understanding and enabling JTAG and UART help rework for units for engineering work
  • Collaborate with platform QA teams to enable testing hand-off and validation of evaluations
  • Travel domestically and internationally to support related projects up to 10% of the time

You Have

  • 5+ years of enterprise networking knowledge with a background in solving complex issues
  • 2+ years of quality assurance support and reproductions of issues for engineering
  • 2+ years of lab management including rack and stacking, implementation, and configuration of various enterprise technologies
  • Handled inventory system for production and non-production equipment including a secure scrap process
  • Worked with external partners and engineering to support manufacturing lines
  • Experience working with multi-functional teams and leading multiple requests and projects
  • Clear communicator with the ability to simplify technical concepts

Bonus If You Have

  • 1+ year of experience performing manufacturing support in Taiwan
  • Can read electrical schematics and understand functions of parts
  • Able or willing to learn soldering and reworking boards, requires steady hands
  • Familiar with hardware trust anchors and software supporting them
  • Familiar with the manufacturing process and stages (EVT, DVT, PVT, MP)

You Are

  • A clear communicator and teammate
  • Enjoys tinkering with the latest technologies and tech trends
  • Needs to be patient and persistent
  • Be exceptionally organized and meticulous
  • Passionate about new technologies and willing to creatively solve problems
  • Bachelor's Degree in Electrical Engineering, Computer Engineering, Computer Science, or equivalent experience is a plus
  • A fun mnemonic for OSI layers

Does this sound like you? We’d love to hear from you!!

We encourage you to drop us a line even if you don’t have all the points above. That’s a lot of different areas of responsibility! We will help you pick them up because we believe that great leaders come from a diverse set of backgrounds.

At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.


The health and safety of Cisco's employees, customers, and partners is a top priority. Our goal is to protect and mitigate the spread of COVID-19 infection for strong business resiliency during the pandemic. Therefore, Cisco may require new hires to be fully vaccinated against COVID-19 if the role requires business-related travel, meeting with customers/partners (including visiting third-party sites on behalf of Cisco), attending trade events, and Cisco office entry, unless otherwise prohibited by applicable law, and in countries where COVID-19 vaccination is legally required. The company will consider legally required accommodations/exceptions for medical, religious, and other reasons as per the requirements of the role and in accordance with applicable law. Additional information will be provided to candidates about the requirements and accommodation process at the offer time based on region.

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What are Cisco Meraki Perks + Benefits

Cisco Meraki Benefits Overview

At Cisco Meraki, we support your passions, development, and wellness allowing you to thrive inside and outside of the office. We encourage a healthy work-life balance and make it easy for you to bring your whole self to work.

Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Employee-led culture committees
Day off for your birthday
Quarterly engagement surveys
Hybrid work model
In-person all-hands meetings
In-person revenue kickoff
President's club
Employee awards
Flexible work schedule
Remote work program
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
CAAN, Conexion, Connected Black Professionals, Inked, Meraki Gives, Meraki Veterans, Parents @Meraki, QFAM, Women of Meraki
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Transgender health care benefits
Wellness days
Abortion travel benefits
Financial & Retirement
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Pay transparency
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Fertility benefits
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Floating holidays
Bereavement leave benefits
Hardship benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Pet friendly
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Meditation space
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications
Personal development training
Virtual coaching services
Apprenticeship programs

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