GRAIL
GRAIL is a healthcare company whose mission is to detect cancer early, when it can be cured.
Hybrid

Quality Manager, Operations

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GRAIL is a healthcare company whose mission is to detect cancer early, when it can be cured. GRAIL is focused on alleviating the global burden of cancer by developing pioneering technology to detect and identify multiple deadly cancer types early. The company is using the power of next-generation sequencing, population-scale clinical studies, and state-of-the-art computer science and data science to enhance the scientific understanding of cancer biology, and to develop its multi-cancer early detection blood test. GRAIL is headquartered in Menlo Park, CA with locations in Washington, D.C., North Carolina, and the United Kingdom. It is supported by leading global investors and pharmaceutical, technology, and healthcare companies. For more information, please visit www.grail.com.

The Quality Manager, Operations will be the key liaison from quality with both the internal reagent manufacturing operations as well as with external Contract Manufacturing Organizations (CMOs). This individual will also be responsible for Quality oversight of technical transfers. This individual will be responsible for Current Good Manufacturing Practices (cGMPs), GCP, ISO 13485:2016, CLIA, CAP, and New York State are implemented and followed within reagent manufacturing and tech transfer.

You Will:

  • Quality oversight of contract manufacturing operations for both commercial and clinical trial materials. Includes review and approval of change control requests, deviations, and investigations.
  • Oversee and monitor Quality processes to ensure operations are adequately defined and that GMPs are utilized for the manufacture of reagents internally and at CMOs.
  • Review and guide process validation and test method validation plans and protocols, executed protocols, and summary reports at both GRAIL and CMOs.
  • Performs technical assessments and Quality approval of deviations, incident reports, nonconformances, CAPAs and investigations for commercial and clinical products.
  • Participate in risk assessment and / or Failure Mode and Effects Analysis activities for both design and process FMEAs.
  • Define and implement, as appropriate, quality standards, systems, and metrics for commercial operations.
  • Compile, organize, and present metrics for areas of responsibility to senior management.
  • Participate in preparation for and execution of regulatory audits. Ensures audit observations are addressed appropriately and completed on schedule.
  • Manage review of product release and data, Quality lead for method transfers and validations.
  • Provide and / or lead quality support on tech transfers and GXP investigations.
  • Support Quality Management Reviews and periodic product reviews
  • Support the development, implementation, and revision of corporate quality systems.
  • Participate in continuous improvement strategy which aligns to the business strategy and operational strategy while taking into account present operational realities.

Your Background Should Include:

  • BA/BS and a minimum of 7 years in Quality Assurance.
  • Minimum of 5 years in Quality Operations at an FDA-regulated medical device or pharmaceutical company.
  • Minimum of 3 years of people management experience
  • Proven experience in Change Control, CAPAs, CMO management, and tech transfer.
  • Demonstrated success engaging teams and stakeholders for collaboration in advancing quality operations outcomes in business and quality leadership.
  • Experience with managing contract manufacturing and/or testing organizations, including quality agreement negotiation.
  • Ability to intake and process large quantities of information and subsequently make concise and timely decisions.
  • Ability to communicate above and below level in a way that fosters positive relationship building.
  • Proven knowledge of GxP regulations, quality systems, and regulatory guidance documents in the US and EU.
  • Demonstrated flexibility and advancement within a fast-paced environment.
  • Demonstrated project management skills.
  • Ability to work effectively in a collaborative team environment where results are achieved through influence and incorporating multiple points of view.
  • Excellent attention to detail, project and time management skills, and the ability to manage multiple competing priorities.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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What are GRAIL Perks + Benefits

GRAIL Benefits Overview

We’re committed to creating the best experience for everyone at GRAIL, ensuring that each member of our team has comprehensive benefits and resources to thrive at all stages of life, both at work and at home.

Culture
Volunteer in local community
We parter with Bay Area local partners such as Life Science Cares to help meet basic needs in the community.
Partners with nonprofits
GRAIL partners with The Honor Foundation to facilitate mock interviews to help military professionals transition to civilian life. Also oSTEM and The National Sales Network to identify diverse talent.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
In-person all-hands meetings
Employee awards
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Unconscious bias training is included as part of our standard interview training. We also have a formal training on the topic of unconscious bias that is facilitated by the People Team.
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
GRAIL proudly offers 4 employee resources groups led by team members in tandem with an executive sponsor. They include: ASERG, WERG, PRIDE, and BIPOCC.
Hiring practices that promote diversity
GRAIL's Talent team has partnered with a variety of non-profits, associations and job boards including WITI, oSTEM, THF, DiversityJobs and The National Sales Network to identify diverse talent.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Abortion travel benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Pay transparency
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Company sponsored family events
Fertility benefits
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Company-wide vacation
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Relocation assistance
Onsite gym
Professional Development Benefits
Job training & conferences
Promote from within
Mentorship program
Online course subscriptions available
Paid industry certifications

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