About UserTesting:

UserTesting was founded in 2007, and is backed by world class VCs: Accel, Greenspring, Insight Partners, and OpenView. In 2020, we crossed $100M in revenue, and are accelerating our international growth from our San Francisco headquarters. UserTesting is now present in 12 countries, with regional offices in Atlanta, Edinburgh, Singapore, and Oslo. Today, more than 2,000 organisations in 45 countries use the UserTestingⓇ Human Insight Platform to make more informed, customer-first decisions at scale.

Choosing to join our team means being part of a passionate group focused on transforming the way companies learn about their customers and build better products and experiences. Using our powerful software combined with the industry’s largest and most diverse panel of test participants, our customers can quickly target their audience and receive think-aloud video feedback from real people sharing their thoughts to your questions. UserTesting’s industry-leading platform enables companies to get rapid feedback on all types of customer interactions and experiences: websites, mobile apps, prototypes, campaigns, real world experiences, and more! A recent Forrester study found the ROI of using UserTesting to be 655%!

We’re proud that this is our third year of being honored as an Inc. Best Workplace and a Fortune Best Workplace in the Bay Area, along with having received a variety of additional workplace and corporate growth awards. We’ve made a commitment to build and develop a diverse workforce that reflects the labor markets in which we operate. We actively look to add amazing people to our team who will bring diversity across many lines, including race, ethnicity, religion, sexual orientation, age, marital/family status, disability, gender identity, sex, and country of origin, in addition to bringing a variety of backgrounds, interests and opinions. 

At the end of 2020, our global team was 43% women and 36% minority; in the U.S., our underrepresented minority population was 16%. In the last year, we’ve had more than a third of our employees take on new roles within UT. We do everything we can to make UserTesting a place where you feel you belong and are empowered to do the best work of your career.

About The Software Engineering Team:

In our engineering teams we put people before code and champion diversity throughout our organisation. We value authenticity, trust, and respect above all--when we say everyone is welcome, we mean it!

The Opportunity:

We are looking for Ruby on Rails Engineers to deliver projects and initiatives that will directly contribute to the growth and success of UserTesting. You'll have the opportunity to work on engineering practices such as refactoring, TDD, CI/CD, pair programming, and design and code reviews.

• Be able to demonstrate an excellent understanding of the full development lifecycle.
• Advocate for best practices for quality in code, architecture, and design, as well as maintainability, performance, and scalability.
• Work collaboratively with engineers across a variety of domains and time zones.
• Readily give and receive feedback to improve our products, teams, and yourself.
• Promote simple and elegant solutions that balance current needs while keeping an eye on the future.

Ruby Developer Required Experience:

• Expert knowledge of Ruby on Rails.
• Experience in solving problems collaboratively.
• Expertise in applying and promoting industry best practices.
• Strong desire to spread your knowledge via presenting and mentoring.
• Enthusiasm for engineering practices such as refactoring, TDD, CI/CD, pair programming, and design and code reviews.

Desirable Experience (not essential):

• Advanced knowledge in one of Angular, React, or VueJS.
• Experience in localising and internationalising a web application.
• Experience in working with AWS.

Why you’ll love working for UserTesting:

Everyone in the Software Development teams subscribe to our core principles: GetBetter #DriveResults #CustomersFirst #BeKind #KeepItSimple.

We’re honoured to be named a 2021 Inc. Best Workplace, and named to Deloitte’s Technology Fast 500 List, among a variety of other awards. Joining UserTesting means being part of a passionate team focused on transforming the way companies learn about their users.

Founded in 2007 and backed by Accel and OpenView, User Testing is headquartered in San Francisco with offices in Atlanta and Edinburgh. 

To learn more about our team, culture, and customers, check out our careers page, company blog, and press/awards. Aside from a great work environment and the opportunity to change the world, we’re also growing the team quickly - join us!

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UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives.