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Security and Risk Solutions Architect

| San Francisco | Hybrid
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Company Description

ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®
 
We're looking for people who are ready to roll up their sleeves and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.
 
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Job Description

    We're the fastest growing Enterprise Cloud Software Company in the world above $1 Billion. And we believe it is great people who will keep us there. We hire carefully, we hire the best, we celebrate our people . Come Join our Sales A-Team
     

    ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before.

    ServiceNow is seeking driven Pre-Sales Security and Risk Solution Architects. The Security and Risk Solution Architect will provide solution leadership and expertise to support customers during the sales engagement. The Security Solution Architect will participate in the acquisition and retention of customers by leveraging the Security Operations (Security Incident Response, Threat Intelligence and Vulnerability Response) and GRC Solutions. This is a hands on Security and Risk Solution Architect who is capable of going wide and deep on solution development and positioning.

    What you get to do in this role:

    · Responsible for creating innovative solutions leveraging ServiceNow’s GRC and Security Operations (Security Incident Response, Threat Intelligence and Vulnerability Response) Solutions

    · Review customer’s security architecture and design process and system integrations to ServiceNow Security Operations.

    · Respond to customer questions relating to ServiceNow Security Operations and GRC Solution

    · This role is pivotal in providing our growing customer base, with lessons learned, strategies, and advice to enhance real world security operations.

    · Develop and contribute to sales campaigns focused on Security Operations and GRC Solutions

    · Contribute and maintain a showcase of Security Operations and GRC solutions created on the ServiceNow platform

    · Help develop programs that enable other Solution Consultants to demonstrate the value of Security Operations and GRC on the ServiceNow platform

    · Configure solution environments to address customer requirements and business issues

    · Collaborate with Product Management and Development team members to enhance ServiceNow products with new capabilities that address customer needs

    · Share best practices and known solutions with other Solution Consultants to enhance the quality and efficiency of the other team members

    · Stay current on competitive analyses and understanding differentiators between ServiceNow and its competitors.

    · Supporting Marketing events – user conferences, trade shows, analyst demonstrations, webinars etc…

       

         


      Qualifications

      In order to be successful in this role, we need someone who has:

      · Work experience or strong understanding of Security Operations Center (SOC), Network Operations Center (NOC) or Computer Security Incident Response Center (CSIRC).

      · Strong understanding of Networking and Security technologies: SIEM, IDS /IPS, vulnerability management, end-point protection, breach detection and threat intelligence.

      · Knowledge of various attack vectors and intrusion methodologies: DDoS, malware, phishing, brute force, APT, buffer overflow, etc.

      · Strong working knowledge of GRC processes and solutions such as Archer or Metricstream.

      · Experience in security frameworks such as NIST 800-61, ISO27035, SANS, etc

      · Experience with threat intelligence frameworks, such as STIX/TAXII and OpenIOC

      · Ability to architect and effectively communicate solutions to business challenges

      · Experience working in a large government or corporate enterprise environment.

      · Responsible for understanding business and technical problems addressed by the products including applicable regulations, business drivers, security, and evolving business needs, etc.

      · The following industry certifications are desirable: CISSP, GCIH, GCIA, GSEC, CEH, GIAC

      · A Bachelor’s degree or equivalent training in information security or computer science and 3-5 years of experience is required.

      · Must have strong written and oral communication skills and be self-directed and independent.

      · Willing to travel up to 50%-60%

      We provide competitive compensation, generous benefits and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business.


      Additional Information

      ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

      If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at +1 (408) 501-8550, or [email protected] for assistance.

      For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.


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      Technology we use

      • Engineering
        • JavaLanguages
        • JavascriptLanguages
        • ReactLibraries
        • Node.jsFrameworks
        • MariaDBDatabases
        • MongoDBDatabases
        • MySQLDatabases
        • PostgreSQLDatabases

      Location

      101 2nd St #1400, San Francisco, CA 94105

      An Insider's view of ServiceNow

      How would you describe the company’s work-life balance?

      I am a working mom, and I appreciate the privilege of being able to work from home when I need to adjust my hours. I could be offline for two hours in the middle of the day because there's a school event for my kids. To be able to do so without the pressure of, "Oh my goodness! Now it's going to make me look bad," I don't take that for granted.

      Kurdin

      Manager, Strategy & Operations

      What does your typical day look like?

      If I could clarify one thing about being an engineer, we're a lot more collaborative than people think. Engineers can be seen as always sitting by themselves in front of a computer in a dark room and code just streaming down it. However, we work closely with project managers and designers to create the best product for customers.

      Viviana

      Senior Machine Learning Engineer

      How does the company support your career growth?

      Since joining ServiceNow, I've built out my leadership team, and 60% are women. My goal for my team is to create opportunities and a platform to showcase the incredible impact that they're having on the business, whether that's having them lead a critical initiative with cross-functional visibility or present during a C-suite meeting.

      Vanessa

      President, ServiceNow.org

      What is your vision for the company?

      We want to create a place where people want to come to work every day and do what they enjoy–where they feel challenged, collaborate with colleagues around the globe, and know what they're doing matters. It is really humbling to work with so many hardworking individuals who also want to see each other succeed and who are building something great.

      Pat

      Chief Technology Officer

      What are some things you learned at the company?

      Sometimes, we feel a little self-conscious. We may feel intimated or too shy to share our points of view. But in order to make an impact, we need to be able to trust our voice.

      Ying

      Director, Product Design

      What are ServiceNow Perks + Benefits

      ServiceNow Benefits Overview

      We make work better for people—including our own. From work environments that help us do our best work, to benefits and a culture that encourage employees to stay healthy, happy, engaged, and growing, we keep our people at the center of everything we do.

      Culture
      Volunteer in local community
      Open door policy
      Open office floor plan
      Flexible work schedule
      Remote work program
      Diversity
      Documented equal pay policy
      Dedicated diversity and inclusion staff
      Mandated unconscious bias training
      Diversity manifesto
      Mean gender pay gap below 10%
      Diversity employee resource groups
      Hiring practices that promote diversity
      Health Insurance & Wellness Benefits
      Flexible Spending Account (FSA)
      Disability insurance
      Dental insurance
      Vision insurance
      Health insurance
      Life insurance
      Wellness programs
      Financial & Retirement
      401(K)
      401(K) matching
      Company equity
      Employee stock purchase plan
      Performance bonus
      Charitable contribution matching
      Child Care & Parental Leave Benefits
      Childcare benefits
      Generous parental leave
      Family medical leave
      Adoption Assistance
      Vacation & Time Off Benefits
      Unlimited vacation policy
      Generous PTO
      Paid volunteer time
      Paid holidays
      Paid sick days
      Office Perks
      Commuter benefits
      Company-sponsored outings
      Free snacks and drinks
      Company-sponsored happy hours
      Onsite office parking
      Onsite gym
      Professional Development Benefits
      Tuition reimbursement
      Lunch and learns
      Promote from within
      Mentorship program
      Online course subscriptions available

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