Senior Full Stack Software Engineer: Internal Tools

| San Francisco
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Wish is bringing affordable goods to consumers in over 70 countries, and our team is focused on delivering the highest impactful projects to bring value to our customers. New ideas are constantly being tested, and projects are prioritized based on real data gathered by both our data analysts and engineers. Every engineer at Wish is encouraged to work outside their comfort zone and take data-driven risks. 
The Product team offers a rare opportunity to work on key company initiatives from building consumer mobile apps/websites, customer support systems, payment systems, user acquisitions. You will enjoy working with one of the richest social e-commerce data sets in the world, cutting edge technology, and the ability to see your insights turned into real products on a regular basis. Our engineers move extremely fast, while solving unusual and challenging problems. Our team is small and nimble. We release new code daily to ensure that engineers are able to iterate quickly, and make an impact immediately. They work on building features from the database level to the client facing apps. We cultivate an environment for smart, driven engineers to thrive.
We are looking for a passionate engineer to make an impact at Wish by engineering next generation customer support tools. This role is ideal for someone who enjoys engineering complex systems, taking ownership over projects and building features at all levels of the stack. This role demands a high level of cross functional team communications and deeper engineering knowledge. The person should be a good full stack engineer with hands on experience on both frontend and backend technologies.
Not located in the Bay Area? US and Canada remote work is acceptable!

What you'll do:

  • Have a critical role in building and maintaining different internal tools systems like Customer support ticketing systems, Customer Support Chatbot, Fraud tools, Quality Assurance, Translation, Admin tools etc. to name a few.
  • Manage all technical aspects of relationships with different stakeholders and take ownership of the implementations
  • Help the team grow by hiring great talent in a constant basis
  • Mentor juniors in the team and help them to be successful in delivering results
  • Work with Product Managers, Data Analyst, Designers, QA etc. teams to take any project from inception to completion
  • Own tracking and reporting data pipelines for internal tools related projects.
  • Be on top of customer support metrics and continuously enhance the system in the process of improving the efficiency of Customer support agents. 

Who you are:

  • Degree in Computer Science or related field or equivalent work experience
  • 5 + years of experience with Python, Mongo DB and JavaScript/React/Redux
  • Self motivated, relentlessly focused on impact and able to operate under great deal of independence
  • Deep passion towards quality of our deliverable and help the internal team build next generation tools for customer support experience
  • Proficient in at least one of the popular programming language such as Python, Java or Go
  • Bonus: Experience working with Microservices
  • Bonus: Experience with A/B testing

Company Description
Wish, is transforming the way the world shops by offering a convenient and personalized mobile shopping experience. Our mission is to offer an unlimited selection of affordable quality goods to be accessible for everyone on a global scale. We selectively bring together world-class technical talent that are passionate about connecting relevant products to value conscious consumers all over the world!
Learn more about us:
Wish + LA Lakers
Wish Blog
Our CEO discusses Wish
Recruiting Video
Wish Careers Instagram
Wish is an equal opportunity employer that values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital, veteran, or disability status.
Wish values diversity and is committed to creating an inclusive work environment. We provide equal employment opportunity for all applicants and employees. We do not discriminate based on any legally-protected class or characteristic. Employment decisions are made based on qualifications, merit, and business needs. If you need assistance or accommodation due to a disability, please let your recruiter know. For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.
Individuals applying for positions at Wish, including California residents, can see our privacy policy here.

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Technology we use

  • Engineering
    • GolangLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • HadoopFrameworks
    • HiveDatabases
    • MongoDBDatabases
    • RedisDatabases

Location

Our San Francisco office is located in the Citigroup Center with direct access to BART and surrounded by amazing restaurants and coffee shops.

An Insider's view of Wish

How do you collaborate with other teams in the company?

As a designer at Wish, we primarily work cross-functionally with product managers and engineers to deliver creative solutions. However, it’s also important to include other teams to get better feedback and perspective. For example, I work with our customer support teams to gather user feedback and apply that directly to my design solutions.

Lorna

Product Design Lead

How has your career grown since starting at the company?

My goal coming out of university was to learn how to scale the infrastructure of a growing company. Larger tech companies have mostly solved these scalability problems and Wish gave me the opportunity to solve tough problems hands on. Wish is now handling 100x the traffic since I joined and I'm still learning new things everyday.

Vitaliy

Manager, Software Engineering

What are Wish Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Open door policy
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Wish covers 100% of medical, dental & vision monthly premium costs for employees and their dependents.
Life Insurance
Pet Insurance
Wellness Programs
Wish offers a fitness allowance.
Retirement & Stock Options Benefits
401(K)
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Our game room includes Ping Pong, Pool Table, Shuffle Board.
Stocked Kitchen
Fitness Subsidies
Wish offers a fitness allowance.
Professional Development Benefits
Job Training & Conferences
Wish offers "Wish for Leaders" management training program as well as other Learning & Development workshops.
Promote from within
Mentorship program
Continuing Education stipend
Wish offers up to $500 per year for job related professional development activities.
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