At Segment, we believe companies should be able to send their data wherever they want, whenever they want, with no fuss. We make this easy with a single platform that collects, stores, filters, transforms, and sends data to hundreds of business tools with the flip of a switch. Our goal is to make it easy to understand, extract value, and protect the integrity of data. We are creating a world where engineers spend their time working on their core product, letting us take care of the complexities of processing their customer data reliably at scale. We’re in the running to take over the entire customer data ecosystem, and we need the best people to take the market.

Who we are:

We develop our product across a number of teams based in San Francisco, Vancouver and New York each with a particular product feature focus area. From collecting data through analytics.js, to building powerful tools for data governance, to implementing algorithms that can handle complex billing scenarios at scale, to visualizing our customers’ data flow through our pipelines, to making complex implementations manageable for our large enterprise customers, to optimizing demo and sign up conversion rates, our product teams are focused on creating fantastic user experiences. We're looking for talented engineers that are passionate about building world-class experiences that delight our customers.

What we do:

• We build customer-facing web experiences using Gatsby, React, TypeScript, Contentful, our own front-end boilerplate, and our upcoming Design System
• We experiment and analyze our lead flows on segment.com using Optimizely, Looker, Mode, and Amplitude
• We deploy our code multiple times per day using Buildkite, Docker, Terraform, and ECS
• While we are a fun, passionate, and agile team, we take our systems very seriously and strive to build a performant, reliable, and supremely high quality web experience that engages/informs prospects and excites customers

Who we're looking for:

You can turn complex business requirements into working software that our customers love to use.

• You're proud of the code you write, but you're also pragmatic
• You know when it is time to refactor, and when it's time to ship
• You're focused, driven and can get challenging projects across the finish line
• You're empathetic, patient, and love to help your teammates grow
• You have experience with growth marketing and building out digital self-serve funnels on a corporate website and understand the full path of customer acquisition as well as the tools that operate within Marketing Ops and Sales. You write meaningful tests and understand the value of great logging, proper monitoring, and error tracking while also ensuring the User Experience is pixel perfect.

Projects You Could Work On:

• We’re restructuring our technical stack to be as optimized, efficient, and secure as possible with a fresh design system, modern component libraries, and fine tuned test automations
• We’re increasing conversion rates for demos and sign ups via experimentation and analysis
• We’re empowering ourselves with the ability to personalize experiences for customers using our Personas Profile API

Requirements:

• You can write client side JavaScript or TypeScript using modern language features
• You have expertise in React + Gatsby and/or a general HTML boilerplate
• You can self-serve metrics using SQL queries
• You have knowledge of experimentation, personalization, and conversion rate optimization on an enterprise level b2b company’s website
• Minimum of 3 years of industry experience in engineering or some cool projects on GitHub you think we'll love to check out
• You provide a good understanding of the complexities involved in writing design systems, test automations, and launching stable/secure code
• You show evidence of exposure to architectural patterns of high-scale web application (e.g., well-designed APIs, high volume data pipelines, efficient algorithms)
• You value teamwork and agree with the statement that “a team is a group of people who own each others’ decisions”

We encourage you to apply if this role excites you - even if you think you may not meet all requirements listed above. At Segment we live by four values: karma, drive, tribe and focus. We are always looking for outstanding individuals with diverse backgrounds and perspectives who embody these values. To learn more about life at Segment and our commitment to diversity, equity, and inclusion, visit our LinkedIn page. We’re excited to meet you!

Segment is an equal opportunity employer. We believe that everyone should receive equal consideration and treatment. Recruitment, hiring, placements, transfers, and promotions will happen based on qualifications for the positions being filled regardless of sex, gender identity, race, religious creed, color, national origin ancestry, age, physical disability, pregnancy, mental disability, or medical condition. 

In accordance with applicable law, the following represents Twilio's reasonable estimate of the range of possible compensation for this role if hired in Colorado. Please note that this information is provided for those hired in Colorado only, and this role is open to candidates outside of Colorado as well. 

Salary 

Denver/Boulder Metro:

Salary Range: $109,824 - $151,008

Rest of Colorado:

Salary Range: $96,096 - $132,132

Additionally, this role is eligible to participate in Twilio's equity plan.

An overview of Twilio’s benefits offered is listed below:

Twilio is committed to delivering a comprehensive benefits program that provides support needed for you and your loved ones. It’s likely that you don’t think about benefits every day; however, they are an important component of your total compensation, and we want you to understand the options available to you so that you can make the most of your benefit dollars.  At the time of this posting, this role is eligible to participate in the following benefits, which Twilio reserves the right to modify at any time for any reason in accordance with applicable law:

Healthcare Insurance and Leave

• Prescription Drug
• Dental
• Vision 
• Flexible Spending and Health Savings Accounts
• Leave programs for all of life’s moments: maternity, parental/bonding, as well medical leave to care for yourself or a loved one

Financial Benefits

• Short and Long Term Disability Insurance
• Life and Accidental Death & Dismemberment Insurance
• 401(k) Retirement Savings Plan with a match

Reimbursement Programs & Stipends

• $65 per month work-from-home stipend
• Up to $50 per month for wellness expenses and activities
• Up to $30 per month to use towards books/eBooks