Senior Manager, Corporate Infrastructure

| San Francisco
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About Alto 

We’re building a new kind of pharmacy to cure one of our healthcare system’s most startling ills: over 50% of prescriptions are never picked up. Because staying on track with doctor’s orders requires more than just delivering pills, we’re managing everything from insurance logistics to pricing, late-night questions to supply chain, and anything else that could stand in the way of effective treatment. Our more than 800 employees are dedicated to fulfilling medicine’s true purpose: to improve the quality of life for everyone who needs it. We’ve filled over 1 million prescriptions to date. To aid our calling, we’ve raised $354 million in funding, and we’re on track to achieve $1 billion in annual recurring revenue (ARR) by 2021. Join us as we prove just how much a pharmacy can deliver. 

About the Role

We are seeking an experienced Manager of Corporate Infrastructure to build and lead a team of DevOps, Security, and network engineers. In this role you will have the exciting opportunity to define and build a corporate infrastructure team from the ground up for a fast growing startup. You will bring best practices  and maturity to our AWS infrastructure as well as architect and scale the infrastructure for the local offices across the US. You will partner with product infrastructure engineering to define technical standards and execute joint initiatives.  

Accelerate your Career as You:
  • Ensure our cloud infrastructure and network scales with our growth and rapid expansion of local offices
  • Ensure the reliability and uptime of network and cloud infrastructure  for our customers
  • Keep our network and platform secure from external threats
  • Have a hands-on approach in addressing issues, outages, and new solutions
  • Manage relationships with external infrastructure, hardware and software vendors (AWS, Carriers, Equipment, SaaS and service vendors, etc.)
  • Manage our AWS and network costs to industry standards
  • Understand and know how to support enterprise applications and identify management solutions, including back-end administration and maintenance
  • Have led build-outs of office locations including routing/switching, WiFi, AV equipment, collaboration tools
  • Understand that information security is an innate part of information technology, and have experience in the design, implementation and maintenance/auditing of technical controls at the host, network, and application level. 
  • Hire and build out the department 
  • Partner well across other technical and office expansion teams
  • Define, manage, and report back up to the executive team your teams KPI’s
  • Stay current on the latest in network, SaaS, and cloud infrastructure technologies
A Bit About You:
  • 8+ Years relevant experience in technical and management capacities
  • 4+ years experience building and leading corporate infrastructure teams
  • 4+ years experience in a hands-on DevOps role
  • 4+ years experience leading Cloud Infrastructure/Network/SecOps/DevOps engineers
  • Experience supporting enterprise and collaboration applications specifically Okta, GSuite, Zoom, Slack, etc.
  • Demonstrated ability to create organization strategy, roadmaps, and execute to plan
  • Demonstrates excellent verbal and written communication style
  • Deep expertise in network, host, and application security and security operations
  • Good understanding about Infrastructure as Code (IaC) process, automation, management, and deployment tools
  • Understanding of  SD-WAN, bandwidth optimization/redundancy strategies, and local office networking needs

Preferred Qualifications

  • Direct implementation and support of Okta
  • Hands on technical experience with tools such as Git, Kubernetes, Terraform
  • Hands on technical experience with Cisco Meraki, Palo Alto and other leading platforms

Alto Pharmacy is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

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Technology we use

  • Engineering
    • GolangLanguages
    • JavaLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • SnowflakeDatabases

Location

Easy access to Hwy 80, nearby parking, and secure bike storage. Within blocks or many coffee shops, restaurants, and even a Whole Foods.

An Insider's view of Alto Pharmacy

What projects are you most excited about?

I am excited about empowering our data scientists to perform both ad-hoc and repeatable analysis using our Snowflake data warehouse (loaded via dbt + Airflow). Our business users are leveraging the same reliable data sources to gain insights via Looker. Most rewarding: we are actively using data in our mission to fulfill medicine’s true purpose.

Doug

Software Engineer, Data Engineering

How does the company support your career growth?

Alto enables me to work on projects I find interesting and technically engaging. I’ve been able to work on a variety of projects ranging from integrating our pharmacy management software with external EHR systems to setting up a modern data infrastructure from scratch.

Le Qi

Software Engineer, Data Engineering

What is your vision for the company?

It’s really easy to assume that Alto Pharmacy just delivers medications, but it goes beyond this when you have patients who are bed bound or who don’t know how to navigate the medical field by themselves. We support you in navigating this tricky realm, we ensure that adherence is more feasible, and the healthcare experience is transparent.

Gloria

Patient Care Lead

What are Alto Pharmacy Perks + Benefits

Culture
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave for the primary caretaker. Acme Co. also provides 6 weeks of leave for the secondary caretaker.
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Free Daily Meals
Professional Development Benefits
Diversity Program
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