Senior Salesforce DevOps Engineer at RingCentral (Peninsula, CA)
Say hello to possibilities.
It’s not every day that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role.
First, a little about us, we’re the global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.
We’re a $1.5 billion company that’s growing at 30+% annually and we’re expanding our IT Team to make sure we stay ahead of the competition.
Want to change the way work…works? This is your moment.
RingCentral Glip integrates messaging with video to make conversation, collaboration, and connection more meaningful than ever, no matter where or how people want to work.
The Innovation team is the engine that makes RingCentral go. From Engineering to UX/UI to CloudOps, this is the place where the biggest ideas in cloud communications are imagined, developed, and delivered. If there’s a better way to bring people together, RingCentral Innovation is finding it, iterating on it, and sharing it with the world.
We’re as proud of our working environment as we are of our market success. You’ll find all the training, opportunity, and resources you could ever want here - with all the work/life benefits you expect, and none of the micromanagement. RingCentral regularly brings home Best Place To Work awards from locations all over the world, and outstanding company ratings on Glassdoor and Comparably!
RingCentral surrounds you with world-class technology and talent, in a people-first environment built from the ground up to help you do the best work of your career. We’re not just changing the nature of communication and teamwork. We’re winning, together.
Roles and responsibilities
Development (Enhancements and new projects) on the Salesforce ecosystem using LWC, Aura, Apex, Visual Force, Apex Triggers, Salesforce Integrations and APIs
Production Incident troubleshooting, resolution and technical root cause analysis to address the problem permanently
Identify business risks, inefficiencies, issues and opportunities related to Salesforce platform
Create documentation, maintain processes and look for ways to continuously improve processes & procedures
Work individually or with team developing, testing, deploying and supporting Sales and Service cloud application
Provide guidance to Administrators and support them to troubleshoot high priority issues
At least 6 years of experience working in Apex Programming, Lightning experience (min 3 years),Controllers, Triggers
At least 1 project experience working in Lightning development projects (Lightning Web Components)
Experience integrating Salesforce with external systems using connectors (Ex. Boomi), SOAP/REST API
Ability to advise business and recommend when to use declarative code vs custom code using Visualforce and Apex
Expertise in declarative config - workflow, process builder, Flows, validations etc.
At least 3 years of experience in Salesforce Development Life Cycle(Agile Methodology) including Deployment/Packaging effectively using Metadata API, ChangeSet and Ant.
Complete understanding of Sales Cloud and Service Cloud processes
Steelbricks CPQ experience is preferred
Good understanding of best practices of coding standards
Experience in creating Technical/Functional design documents
Experience with managed package integration with Salesforce (eg: DocuSign)
Valid Salesforce certification credentials – Platform Developer II required
Knowledge of Angular, React JS preferred
Ability to work in team in diverse/ multiple stakeholder environment and has client interfacing skills
Experience and desire to work in a Global delivery environment
At least 2 years of experience in translating functional/non-functional requirements to system requirements
Candidate should be a self starter and would be required to work in a challenging salesforce org with exciting requirements
Salesforce Certified Platform Developer II
Salesforce Certified App Builder
Salesforce Certified Administrator
Salesforce Certified CPQ specialist
Salesforce Certified Sales/Service Cloud Consultant
What we offer:
RingCentral offers all the work/life benefits you could ever want, (and none of the micromanagement.)
Comprehensive medical, dental, vision, disability, life and pet insurance
401K match and ESPP
Wellness programs including virtual yoga, bootcamp, meditation classes and more
Paid parental leave
Milk Stork parental account
New parent gift box
RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.