Senior Software Engineer, CRM Service Engineer at RingCentral

Want to change the way work…works? This is your moment.

RingCentral Glip integrates messaging with video to make conversation, collaboration and connection more meaningful than ever, no matter where or how people want to work.

RingCentral's cloud-based communications platform connects more than 2 million users around the world, in ways that bring people, ideas, companies and customers together.

RingCentral surrounds you with world-class technology and talent, in a people-first environment built from the ground up to help you do the best work of your career. We’re not just changing the nature of communication and teamwork. We’re winning, together.

As a member of the RingCentral Engineering team, you’ll solve complex, business-critical problems with elegant, user-friendly solutions that perform at massive scale. It’s a once-in-a-career chance to get your hands on the latest-and-greatest technologies, and build the platform that’s reshaping the way the world communicates. 

We are looking for an experienced Salesforce developer to join our Service Engineering team. Service Engineering is a sustaining team troubleshooting and fixing complex issues in RingCentral production system. In this role you will support Quote to Cash workflows in SFDC enabling RingCentral and Partner sales teams to efficiently quote, order and provision RingCentral services.

Responsibilities:

• Provide technical support for Salesforce platform and existing custom Quoting and Ordering production functionality

• Troubleshoot issues in production, document them, propose solutions

• Fix production bugs and issues

• Participate in overall product and system architecture development

• Communicate with business users as well as with the onshore and offshore development teams

Qualifications:

• Experience with Salesforce development using Apex, VF, LWC

• Knowledge of Web technologies: HTML, CSS, JS and

• Knowledge of Angular, React

• Great troubleshooting skills

Nice-To-Have:

• Knowledge of TypeScript

• Knowledge of SQL

• Experience with Heroku cloud platform

• Great verbal and written communication skills

• Ability to manage competing priorities

What we offer: 

RingCentral offers all the work/life benefits you could ever want, (and none of the micromanagement.) 

• Comprehensive medical, dental, vision, disability, life and pet insurance

• Flexible PTO

• 401K match and ESPP

• Wellness programs including virtual yoga, bootcamp, meditation classes and more

• Paid parental leave

• Milk Stork parental account

• New parent gift box

Say hello to the future of work. And the end of the resume black hole. 

We didn’t create Glip specifically for hiring, but we might as well have. No more wondering if your resume was jettisoned into the vast emptiness of space. Sign up for Glip (it’s free, no downloads,) and discover how smooth, informative and great the hiring process can be. So start meeting on www.Glip.com — and we look forward to connecting soon.

About RingCentral

RingCentral is the worldwide leader in cloud-based communications. Our software communications platform delivers phone, group chat, mobile communications, video calls, videoconference, contact center and AI-driven digital engagement. It’s a powerful, global presence that allows businesses to communicate anywhere, anytime with anyone.

RingCentral is headquartered in Belmont, California and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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