Senior Software Engineer, Infrastructure

| San Francisco
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OVERVIEW

As a cloud-native startup, Instacart continues to grow at a record pace. Both as a product and a company the rapid evolution and problem solving requires passionate and professional software engineers focused on the infrastructure. The development culture at Instacart is centered around Service Ownership which means this is not an “Ops Team” job. Our role is not to carry the pager for others but to engage with teams to help them make good design and operational decisions. We reduce the cost of Service Ownership. There will be opportunities to specialize into SRE or Cloud Platform engineering as the team grows, but today we are looking for generalists who want to work with large scale data problems or container-based deployment pipelines. When startups first grow they are focused on making software, but over time they have to learn how to own software. We are looking for the professionals that can help Instacart infuse reliability, performance, security, and quality into the software we produce every day.

ABOUT THE JOB

  • Assess the infrastructure landscape and identify key projects to improve reliability or scalability.
  • You don’t like to do repetitive tasks and instead use software to reduce the need for them
  • Mentor less experienced engineers and modeling professional behavior around Pull Request review or deployment preparation
  • Craft automation and infrastructure as code to reduce toil
  • Consult with development teams on reliability and operability during design and development
  • Participation for on-call rotation for specific systems you are assigned ownership
  • Participation in interrupt rotation for ad-hoc Engineering support requests or investigation assistance

ABOUT YOU

  • You are comfortable with debugging database performance issues, network ghosts in AWS, or designing container-based immutable infrastructure.
  • You have a customer focus. You are constantly asking Engineers how we can make their Service Ownership simpler, safer, and more enjoyable.
  • You are experienced and professional enough to manage your time, deflect distractions when necessary and drive projects to completion
  • You care about other people enough that you are thoughtful about what you say and open to feedback from others
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Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SwiftLanguages
    • TypescriptLanguages
    • GoLanguages
    • ReactLibraries
    • ReduxLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases

Location

Instacart SF (our HQ) is located in the Embarcadero district—a major transit hub with views of the Ferry Building, Treasure Island, and more.

An Insider's view of Instacart

What’s the vibe like in the office?

Family—its what I think of when someone asks me about the Instacart Finance team. It is ACCR-UAL world out there but all of us have each other’s back!

Sachin

Payroll Manager

What does your typical day look like?

Our team is hyper-focused on delivering value to our enterprise customers. We are shaking up the grocery industry and every day brings a new challenge. There's never a dull moment on the technical delivery team!

Nicola

Technical Project Manager

How has your career grown since starting at the company?

Instacart has given me the opportunity to grow my career significantly over the last 5 years. I started as an In-store shopper, became a Shift Lead, was promoted to Site Manager. Eventually, I transitioned into a new role on my current team at HQ and am expanding my coding skills with Carrot University, our internal coding bootcamp.

Annabel

Shopper Community Lead, Field Operations

How do your team's ideas influence the company's direction?

"I love being a part of the Care team because we genuinely care about the customers that use our platform and our employees who work hard to ensure a great experience. I get to play an integral role in helping us turn our Care vision into reality."

Kiha

Human Resources Director, Care

What are some things you learned at the company?

As a large company that is growing quickly, there is still a huge appetite for trying new things; in fact, it's the expectation. There is no 'cookie-cutter' approach.

Tonci

Senior Technical Recruiter

What are Instacart Perks + Benefits

Instacart Benefits Overview

Health & Wellbeing
At Instacart we offer generous employer contributions to healthcare for comprehensive medical, dental, vision and mental health. From flu-shot clinics to “take what you need” time off, we provide a holistic approach to supporting our employees' physical and emotional well being.

Family
We believe in supporting every parent within the Instacart family. Paid parental leave, a grocery credit, and sweet baby swag are offered to new parents. We aim to support parents returning to work with on-site Mother’s Rooms, our Parents @ ERG, and events like Bring Your Child to Work Day.

Food
We donut take food (or food puns) lightly at here Instacart. From giving all employees a free Instacart Express membership to celebrating milestones and cultural heritage months with food, to hosting a monthly AMA with our CEO called "the Scoop" (featuring scoops of ice cream), food is baked into our daily lives.

Culture
Partners with Nonprofits
Feeding America
Friends outside of work
Eat lunch together
Team owned deliverables
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
Cross functional training encouraged
Promote from within
Online course subscriptions available
Customized development tracks
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