Software Engineer, Infrastructure

| San Francisco | Hybrid
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Biotechnology is rewriting life as we know it, from the medicines we take, to the crops we grow, the materials we wear, and the household goods that we rely on every day. But moving at the new speed of science requires better technology.
Benchling’s mission is to unlock the power of biotechnology. The world’s most innovative biotech companies use Benchling’s R&D Cloud to power the development of breakthrough products and accelerate time to milestone and market. 
Come help us bring modern software to modern science.

ROLE OVERVIEW 

Benchling brings best-in-breed data infrastructure to the world's leading biotech companies. As an Infrastructure Engineer, you'll build the processes and underlying systems that power Benchling's platform and applications. Ultimately, your work will be reflected in the agility, performance, reliability, and security of the Benchling platform.
Site Reliability Engineering (SRE) at Benchling is also part of the Infrastructure team. We empower engineers on other teams by making their work easier. As the Benchling engineering team triples in size, we'll invest in our service architecture, monitoring. tooling, and site reliability processes so we can build the next generation of our product. Our users are generating more kinds of data at an increasing rate and they're collaborating globally with each other, so our infrastructure needs to grow alongside them. In addition, the data our customers entrust us with is key to their businesses, so our platform needs to be highly reliable and trusted.
As a platform, Benchling is also a developer-facing product where we enable new forms of automation and integration in the life science space. Your work will be used more directly here - Benchling infrastructure extends or replaces our customers' infrastructure to store/process data. You may build systems that form a data pipeline for experimental results, an event queue to trigger customer integrations, or a compute platform to deploy and scale custom analysis.
We are looking for strong engineers with 5+ years of experience to join as a member of the larger Platform team and work alongside other infrastructure-focused peers. You'll collaborate with former Stripe, Google, and Facebook engineers to build a highly reliable, yet rapidly-evolving, backbone of our platform.

If you are to graduate with your Bachelor's or Master's degree in class of 2021-2022, please consider applying to our Software Engineer, New Graduate position here.

YOUR IMPACT

  • Design, build, and maintain core infrastructure hosted on AWS
  • Build developer-facing systems to test, build, and deploy Benchling’s software
  • Define and implement our infrastructural security posture
  • Develop monitoring/observability and automation as part of a lean operations function
  • Define and lead processes for site reliability that will be used across Engineering and Customer Experience
  • These are examples of projects we've worked on in the past or may work on in the near future - our projects are often changing, but this will hopefully give you an idea of the work to be done.
    • Iterating on our tenancy model and architecture to build out resource isolation, data segmentation, and deployment models as we scale our customer base.
    • Building a test and deploy pipeline on Buildkite - we have a large test suite and a large number of Benchling instances and need tools to deploy faster while maintaining the same degree of reliability.
    • Improving network performance for global users - this is an open-ended problem which needs to be solved as our user base becomes increasingly international.
    • Observability - mature our monitoring, tracing, and alerting systems so we have the right dashboards, notifications, and tools to quickly identify and resolve operational issues.
    • Automating remediation of fault conditions to improve overall reliability and eliminate repetitive operational tasks.
    • Building tooling and infrastructure for a more modular/service-based architecture - we're not religious about microservices or monoliths, but we plan to scale our architecture with our engineering team.

ABOUT YOU

  • 5+ more years of experience as a DevOps engineer, Site Reliability engineer, or Software Engineer building platform infrastructure.
  • Have experience with deployment and configuration management frameworks such as Terraform, Ansible, or Chef; with CI/CD systems such as BuildKite or Jenkins; and with containers and container management systems such as Kubernetes or Amazon ECS.
  • Understand cloud computing, virtualization, and microservices architectures. Experience with major cloud platforms, especially AWS, is a plus.
  • Write clear, well-tested code in Python, Java, Go, or Ruby.
  • Have a bachelor’s degree or equivalent in Computer Science, Computer Engineering, or a related field.

IF YOU ARE SEEKING A NEW GRAD POSITION / INTERNSHIP:

  • Apply for our Summer 2022 software engineering internship program here.
  • For new grads, class of 2021-2022, who are seeking a full time position after graduation, please apply to our Software Engineer, New Graduate position here.

#LI-CT1

Benchling welcomes everyone. We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. Even if you don't meet 100% of the qualifications for this job, we strongly encourage you to apply.
We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.
Our leadership principles guide how all Benchlings can lead by example:
  • Admit mistakes and shortcomings
  • Deliver results
  • Disagree and commit
  • Obsess over customers
  • Rely on work ethic
  • Show empathy
  • Recruit and develop the best
  • Sweat the details
  • Think and communicate clearly
  • Unite around the mission

For applicants for U.S.-based roles only: All new hires in the United States are required to be fully vaccinated against COVID-19 and to provide proof of vaccination prior to their first day of employment. If you are unable to be vaccinated for medical or religious reasons, we will explore potential reasonable accommodations; however, Benchling may not be able to grant such accommodations in all cases if doing so would cause undue hardship.

If you are a Colorado resident: Please contact us by emailing [email protected] to receive compensation and benefits information for this role. Please include the job title in the subject line of the email.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • FluxLibraries
    • ReactLibraries
    • ReduxLibraries
    • FlaskFrameworks
    • TerraformFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • AsanaManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • SmartsheetManagement
    • WordpressCMS
    • IntercomCRM
    • PipedriveCRM
    • SalesforceCRM

Location

We're located in the heart of the SF Financial District with an awesome view of the the entire city depending on where you stand in the office. You can get to us easily by BART or bus!

An Insider's view of Benchling

What’s the vibe like in the office?

I think that the company culture is at the center of everything we do. Every single person here is willing to put down what they're doing to support to their colleagues whenever needed. That’s what is particularly special about Benchling. People are always ready to give their best effort, and there's no shortage of laughter or camaraderie!

Madeleine

Customer Support Specialist

What does your typical day look like?

The mission driven culture defines our day to day in the "office" (or Zoom meetings/Slack messaging). I've never worked at a company where there's such a permeating sense of optimism. People are generous with their time and knowledge, but still remain humble. Also, Aloha Fridays keep our vibes in check.

Alex

Implementation Manager

How has your career grown since starting at the company?

One of the main reasons I joined Benchling is I knew I would grow along multiple axes. Benchling gives me the opportunity to explore outside of my role as an engineer. In the short time I've been here, I've had the opportunity to contribute to the company blog, help organize the annual hackathon, and manage part of the internship program!

Steven

Software Engineer

What unique initiatives do you have that encourage innovation?

I’m very excited by our COVID-19 initiatives. In an effort to help ramp up testing, we have partnered with universities and private companies to create a turn-key software solution that powers their sample analysis on Benchling. We’ve made it much faster for any lab that plans to spin up COVID-19 tests!

Nishant

Regional Lead, Professional Services

What projects are you most excited about?

As a co-lead of Benchling's People of Color affinity group, I'm most excited about projects and events that teach and celebrate multiple cultures. On Lunar New Year, our group passed out red envelopes. Many employees were familiar with the tradition, but they learned even more about its significance in Asian cultures from the information we shared.

Chanel

University Recruiting Lead

What are Benchling Perks + Benefits

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
All employees participate in an Interview Training that, amongst other things, raises awareness around the impact of unconscious bias in the evaluation process and strategies to best mitigate this.
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Financial & Retirement
401(K)
Company equity
Pay transparency
Child Care & Parental Leave Benefits
Generous parental leave
Fertility benefits
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Paid sick days
Employees receive unlimited hours per year of paid sick leave.
Office Perks
Commuter benefits
Company-sponsored outings
On top of weekly happy hours & monthly events, Benchlings travel abroad for annual company retreats!
Free daily meals
Employees get free lunch on Monday, Tuesday, Wednesday, Thursday, Friday. Is that the Dinner Bell, JeffyP hears? That's right. Dinner every night at the office for Benchlings after hours!
Free snacks and drinks
Company-sponsored happy hours
Relocation assistance
Fitness stipend
Meditation space
Mother's room
Professional Development Benefits
Lunch and learns
Promote from within
Mentorship program

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