Want to change the way work…works? This is your moment.
RingCentral Glip integrates messaging with video to make conversation, collaboration and connection more meaningful than ever, no matter where or how people want to work.
The Innovation team is the engine that makes RingCentral go. From Engineering to UX/UI to CloudOps, this is the place where the biggest ideas in cloud communications are imagined, developed, and delivered. If there’s a better way to bring people together, RingCentral Innovation is finding it, iterating on it, and sharing it with the world.
We’re as proud of our working environment as we are of our market success. You’ll find all the training, opportunity and resources you could ever want here - with all the work/life benefits you expect, and none of the micromanagement. RingCentral regularly brings home Best Place To Work awards from locations all over the world, and outstanding company ratings on Glassdoor and Comparably!
RingCentral surrounds you with world-class technology and talent, in a people-first environment built from the ground up to help you do the best work of your career. We’re not just changing the nature of communication and teamwork. We’re winning, together.
As a member of the RingCentral Engineering team, you’ll solve complex, business-critical problems with elegant, user-friendly solutions that perform at massive scale. It’s a once-in-a-career chance to get your hands on the latest-and-greatest technologies and build the platform that’s reshaping the way the world communicates.
The Service Engineer will take part in investigating Web-related production issues, designing and working on solutions for production and account configuration issues. You will proactively work on Web-related production incidents and develop internal tools and frameworks to maintain and support production system sustainability. You will document JIRA tasks for production issues, work on phone coverage with service engineering teams and collaborate with operations and development teams.
3+ years of experience in Commercial Software Development in Java (J2SE, Java Web applications, J2EE) on Java developer (preferred) or QA automation engineer position
In-depth knowledge of Java based Web services - Ability to read and interpret technical documents and procedure manuals
Ability to learn complex, distributed systems quickly and thoroughly
Good interpersonal skills, verbal communication skills
Personal responsibility, learning, independence
Experience with application servers (JBOSS, Jetty)
SQL language understanding
Understanding TCP/IP protocol stack
Linux OS experience
Collaborate with OPS and Development departments
What we offer:
RingCentral offers all the work/life benefits you could ever want, (and none of the micromanagement.)
Comprehensive medical, dental, vision, disability, life and pet insurance
401K match and ESPP
Wellness programs including virtual yoga, bootcamp, meditation classes and more
Paid parental leave
Milk Stork parental account
New parent gift box
RingCentral is the worldwide leader in cloud-based communications. Our software communications platform delivers phone, group chat, mobile communications, video calls, videoconference, contact center and AI-driven digital engagement. It’s a powerful, global presence that allows businesses to communicate anywhere, anytime with anyone.
RingCentral is headquartered in Belmont, California and has offices around the world.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.