Position Overview:

Reporting to the Sr. Director, Operations, the Senior Vendor Manager is responsible for partnering across all functions to build direct relationships with key vendors, negotiate contracts, terms & conditions, and work with our vendors to build comprehensive selection and price strategies. This role will also be responsible for assessing vendor risk and partnering with Quality, Trust & Compliance to manage the qualification process including vendor audits. The Senior Vendor Manager will work with a variety of vendors and must have the necessary leadership presence and communication skills.

You will be expected to work independently in a rapidly changing environment and be innovative on how to consistently improve.

Responsibilities:

• Manage all aspects of vendor management and oversight: from sourcing, selection, qualification, contract development, to performance management, continuous process improvement, and offboarding.
• Develop and maintain vendor management policies and procedures.
• Create business plans for new opportunities and develop and execute project plans
• Develop and execute RFI’s, RFP’s, business landscape research, and vendor selection.
• Drive strategic negotiations for vendor contracts and build effective relationships and partnerships.
• Manage budgets & forecasting through an ability to understand internal and external variables that impact the business.
• Lead and facilitate all quality and technical aspects of the vendor qualification activities and processes, including vendor audits and acceptance activities of implementing third party software solutions.
• Generate and maintain endpoint’s approved vendor status listing.
• Monitor performance and compliance across all vendors and manage risk and issues that may occur.
• Work closely with multi-level teams for the identification, evaluation and qualification of new vendors and improve adherence to regulations and internal procedures.
• Responsible to develop, analyze and communicate results to of vendor KPI’s to business units, noting identifiable trends and/or issues. 

Qualifications:

Education:

• Bachelor’s degree in Finance, Business, Merchandising, or Management

Experience

• 5+ years of relevant senior level experience with a proven track record of delivering results
• 5+ years’ experience in negotiations and vendor management
• 2+ years information security experience, preferred.
• Experience with all aspects of vendor oversight including but not limited to: vendor selection, contract development, SLAs, performance management, continuous process improvement, writing policies and procedures.
• Knowledge of procurement and vendor management processes, including RFPs and contracts
• Experience building relationships and working with cross functional business teams.
• Knowledge of U.S. and international regulatory standards and guidelines
•  Experience with Microsoft Office applications and Adobe Acrobat Professional.

Skills

• Strong leadership and project management skills
• Strong communication (written and verbal), organizational, and interpersonal skills.
• Demonstrated ability to work in a fast-paced, cross-functional team environment. Excellent team building skills in dealing with vendors, peers and other functional areas.
• Demonstrated collaboration, negotiation and conflict resolution skills.
• Ability to communicate and direct vendor activities at the management level.
• Ability to solve problems and communicate appropriately to management and other organizations.
• Demonstrated ability to conduct root-cause analysis, using various problem-solving techniques.
• Ability to define and execute a project using project management techniques.
• Proactive team player enthusiastic with high work ethic.
• Demonstrated proficiency to learn new software/tools.

endpoint is an equal opportunities employer AA/M/F/Veteran/Disability.  

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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