Software Engineer, Content

| San Francisco
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Nylas is a pioneer and leading provider of productivity infrastructure solutions for modern software. Over 80,000 developers worldwide use the Nylas platform to quickly and securely build productivity features into their applications. With Nylas, developers get unprecedented access to rich communications data from their end-users, pre-built workflows that automate everyday tasks, embeddable UI/UX components for fast front-end development, and comprehensive security features - all delivered via a suite of powerful APIs that make integration easy.

 

Who We Are

 

Nylas was founded in 2013 and has raised over $175M to date from Tiger Global, 8VC, Spark Capital, Slack, and more; as well as individual investors including Patrick Collison, Co-Founder and CEO of Stripe, John Collison, President and Co-Founder of Stripe, Sebastian Siemiatkowski, CEO of Klarna, and Tony Fadell. Developers around the world use Nylas to quickly and securely build email, scheduling, and work automation features into their applications. Nylas customers include Upwork, Wix, Freshworks, Lever, Dialpad, Ceridian, and Move.com.

 

Our Work Philosophy

 

Nylas is also a big believer in the safety and well-being of our employees and society, which is why we are onboarding all new Nylanauts remotely during this global pandemic until there is a vaccine and it is safe for humans to resume their pre-COVID lifestyles.

 

AND once COVID-19 pandemic eventually comes to an end, we will continue to embrace Remote First philosophy, with a minor twist: Remote First, Office Second. That's right! It's about how you work, not where you work. Nylanauts can choose any workspace or environment that will result in more ideas, engagement, creativity, focus, collaboration, and productivity. It's true. They can go anywhere as long as they respect the working hours (time zones) of their team. Wherever motivates them; inspires them to be better versions of themselves. This means Nylanauts can work from the slopes of Missoula before traveling to the beaches of San Diego. Wonderful!

 

And if Nylanauts want to work from an office in one of our hubs (San Francisco, Denver, New York City, Toronto, and London), they can. Go ahead! The workspace is there to be utilized.

Why Remote First, Office Second? Because we not only believe in respecting individual working styles, disabilities, and personal schedules, but also ensuring everyone has a better work-life balance. The outcomes will always be more important than the physical location.

 

So, if you’re looking to join a fast-growing company with a beloved, daily-use product, and an authentic mission that puts people first, we want to meet you. Want to know more? Check us out on Comparably and Great Place to Work!

 

Recent Awards:

Fastest Growing Companies (Inc 500)

2020 Great Place to Work (Great Place to Work)

2020 Best Places for Professional Development (Comparably)

2020 Happiest Employees (Comparably)

2020 Best Companies for Compensation (Comparably)

2020 Best Companies for Perks & Benefits (Comparably)

2020 Best Companies for Work-Life Balance (Comparably)



The Role

Nylas is hiring a Software Engineer with experience building code tutorials and short-form blog content that conveys technical concepts to developer audiences. Reporting to the Director of Developer Relations, the Software Engineer, Content will own the conceptualization of high-impact technical written and video content, crafting code examples, and demonstrating a wide array of use cases for the Nylas APIs.


Working closely with Developer Advocates, the product team,and the product marketing team, the Software Engineer, Content will be responsible for increasing Nylas’ mindshare in the developer community through highly technical content.


What You'll Do

  • Clearly and adeptly articulate complex topics to engineers of all levels. You can translate the most complex engineering problems into language recent bootcamp developer-graduates can understand and get inspired by. 
  • You’ll create compelling blog content for engineers on technical subjects such as: OCR, data extraction, email parsing, sentiment analysis/NLP, and AI/ML algorithms
  • Gain expertise in Nylas’ API products, including our Email, Calendar, Contacts, and Neural API, as well as developing products like omni-channel notifications and workflows.
  • Illuminate key technical challenges fellow engineers face when building business automation infrastructure, and demonstrate how they can solve these technical challenges with the Nylas APIs.
  • Talk to customers, deeply understanding their pain points and empathize with their needs. Connect with people at a human level and authentically advocate for their success.
  • Work closely with software engineering, product management, and developer advocacy to identify unique technical pain points to craft content around.

What You'll Bring

  • You aspire to be the Kelsey Hightower of Developer Relations. You revel in helping others solve complex technical challenges and gaining a deep understanding of and empathy for customers.
  • 3-4+ years of experience as a software engineer with deep expertise in one or more of the following languages: Python, Ruby, Node, Java
  • Technical expertise in the power and magic of APIs and their various use cases
  • Examples of blog posts, code tutorials, or code demonstrations you’ve created in former roles
  • Technical aptitude, curiosity, and a keen understanding of the API ecosystem

Perks/Benefits

  • Unlimited Paid Time Off (PTO): we take this very seriously as we care about the well-being of our employees
  • Healthcare: 90% of medical, dental and vision coverage for you and your family
  • Retirement Plan: 401k & RRSP with a company match (super rare for a startup)
  • Holidays: 14 paid annual holidays (New Year’s Day, Family Day, President’s Day, Good Friday, Indigenous People's Day, etc)
  • Education Stipend: annual education & development benefit
  • Paid Parental Leave: 12 weeks parental leave (maternity & paternity)
  • Voting/Election PTO: 4 hours of paid time off to vote in person or volunteer at a polling place

Nylas is registered as an employer in many, but not all, states. If you are not located in or able to work from a state where Nylas is registered, you will not be eligible for employment. Visa sponsorship may not be available in certain remote locations.


Nylas is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also EEO is the Law.

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Location

Conveniently located on Market Street, close to public transportation including Muni and Bart, with lots of options for coffee and food!

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