As part of the Conversation Engine team, you have the opportunity to work on the heart of Moveworks AI product. We are building a groundbreaking Conversational AI product for enterprise users. Check out our recent blog postings (part1, part2) here. You will be responsible for building out the user-facing conversation flows and skills, the bridge between the latest Conversational AI framework and the customer impact!

As the pioneer for Enterprise AI products, there’s no established formula for building out the next solution. We don’t require prior experience, but a top performer in your past jobs, the passion for optimizing end user-facing product features, and a clear thinking framework to build out scalable and tailored user experience are the ingredients for your success! You will be working closely with Machine Learning experts and cross-functional teams for the design and implementation of critical product features.This is an opportunity to play an integral role at the fastest-growing AI startup in its space.

Who we are:

Moveworks is redefining how companies support their employees with an AI platform that resolves their problems at work — instantly and autonomously. Included on the prestigious Forbes AI 50 list and named a leader in The Forrester New Wave, Moveworks uses advanced natural language understanding (NLU) to resolve support issues, straight on collaboration hubs like Slack and Microsoft Teams. 

We're doing this for IT today, and for the entire enterprise in the near future. This is a unique chance to join the team at an early stage as a key player in our growth strategy. If that sounds like fun, we can’t wait to start this journey together.

What you’ll do:

• Work closely with Conversation framework experts, to understand and validate the latest Conversational API and best practices
• Implement user-facing conversational functionality on top of the cutting edge Conversational AI support and best practices
• Collaborate with PM, UX, ML, and Enterprise Platform teams to define, scope, and deliver strategic features
• Scale the product to more customers, more domains, and around the globe.
• Identify patterns and ideas to further advance the Conversational AI framework.
• Potential to grow into product owner, or Conversational AI framework expert.

What you bring to the table:

• BS or higher degree in computer science or a related field
• 2+ years of professional development experience building systems at scale
• Good product sense and passion in building a scalable web or conversational UI product
• Good cross-functional collaboration skills
• A constant thirst for learning and a willingness to get out of your comfort zone

 Nice to haves:

• Experience with conversation flows and dialogs, and the ability to abstract out common patterns
• API design and framework scalability (Abstraction of various chat clients and backend system integrations, globalization strategy, etc)
• Exposure or interest in Machine Learning and probabilistic thinking