Software Engineer, Customer Management at Planet
Welcome to Planet. We believe in using space to help life on Earth.
Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of empirical information via a revolutionary cloud-based platform to authoritative figures in commercial, environmental, and humanitarian sectors. We are both a space company and data company all rolled into one.
Customers and users across the globe use Planet's data to develop new technologies, drive revenue, power research, and solve our world’s toughest obstacles.
As we control every component of hardware design, manufacturing, data processing, and software engineering, our office is a truly inspiring mix of experts from a variety of domains.
We have a people-centric approach toward culture and community and we strive to iterate in a way that puts our team members first and prepares our company for growth. Join Planet and be a part of our mission to change the way people see the world.
Planet is headquartered in San Francisco, California, Earth.
About the Role:
The customer onboarding team is looking for a software engineer who will be responsible for building systems and integrating third-party services that will simplify the process of adding new users to our platform. In this role, you will work with multiple internal teams to coordinate the integration of Single Sign-On (SSO) across Planet’s software platform. Your work will be highly visible and will directly impact the ability of customers to get faster access to Planet’s unprecedented datasets as well as streamlining the internal processes for handling customer accounts.
Impact You’ll Own:
- Integrate SSO into Planet’s products
- Automate & streamline user account creation
- Improve the new user experience on Planet’s website
- Build new services and capabilities to support Planet’s growing user base
- Help to define, create and analyze usage metrics to drive customer growth
- Help establish technical best practices
What You Bring:
- Full stack application development experience (Database, Services, Web)
- Fluency in Python or Go, PostGreSQL
- Curiosity, Innovation, Collaboration
- Attention to detail
- Experience scaling and maintaining production systems
- 3+ years industry experience
What Makes You Stand Out:
- Experience with Kubernetes and Terraform
- Experience with OAuth2 and/or API authentication protocols
- Positive attitude, excitement about Planet’s mission
Benefits While Working at Planet:
- Comprehensive Health Plan
- Wellness program and onsite massages in specific offices
- Flexible Time Off
- Recognition Programs
- Commuter Benefits
- Learning and Tuition Reimbursement
- Parental Leave
- Offsites and Happy Hours
- Volunteering Benefits
Some Press About Us:
Our CEO, Will Marshall featured on TED and featured in a Planet Blog
“Planet: Bringing Space Back Down to Earth”
Tiny, privately owned satellites are changing how we view the Earth features in NBC News
“Planet And Rocket Lab Create Mission Patch To Honor Women In Aerospace” —Planet Blog
Why we care so much about Belonging.
We’re dedicated to helping the whole Planet, and to do that we must strive to represent all of it within each of our offices and on all of our teams. That’s why Planet is guided by an ultimate north star of Belonging, dreaming big as we approach our ongoing work with diversity, equity and inclusion. If this job intrigues you, but you’re thinking you might not have all the qualifications, please... do apply! At Planet, we are looking for well-rounded people from around the world who can contribute to more ways than just what is listed in this job description. We don’t just fill positions, we aspire to fulfill people’s careers, most excited about folks who are motivated by our underlying humanitarian efforts. We are a few orbits around the sun before we get to where we want to be, so we hope you’re excited to come along for the ride.
Planet is committed to building a community where everyone belongs and we invite people from all backgrounds to apply. Planet is an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws.
Planet is an inclusive community and we know that everyone has their own needs. If you have a disability or special need that requires accommodation during the interview process, please call Planet's front office at 669-214-9404 or contact your recruiter with your request. Your message will be confidential and we will be happy to assist you.
Compensation (only applicable for Colorado applicants):
The base pay range targeted for this position in Colorado is: $93,600 - $156,600. This role is eligible for equity.
The actual offer, including the compensation package, is determined based on multiple factors, including experience, location, and other business considerations.
Planet is registered as an employer in many, but not all, states. If you are not able to work from a state where Planet is registered, you will not be eligible for employment.