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Software Engineer, HelloSign Product Platform - Location Flexible

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Role Description

Product Platform Engineering (HelloSign) enhances Developer Velocity and Customer Experience by continuously improving our platform scalability, reliability and by building common services/tools used by Application developers. We also work closely with Security/Compliance teams to ensure that our systems meet all necessary requirements for operation. You’ll join a small team that has responsibilities across all aspects of the distribute and rapidly growing platform.

Responsibilities

We are looking for help proactively identifying and resolving capacity & performance issues. This will require an experienced, inquisitive, and assertive team. Lots of cross-team collaboration involved.

  • Identify and execute ways to improve the reliability, availability, and performance of HelloSign’s distributed systems
  • Optimize our databases as we scale (identify and improve slow queries, shard databases more effectively, upgrade our database engines, build great tools for developers so they can understand their slow queries more easily)
  • Write monitoring, reporting, data-mining tools to make performance and capacity-related tests and analysis easy
  • Work with engineers to improve code base performance (e.g. algorithm redesign), reduce resource consumption and shorten request latency
  • Advocate for best practices across engineering team
  • On call participation

Requirements

  • Familiarity or interest in our tooling:
    • Hosting: Amazon Web Services
    • Configuration Management: Puppet, Terraform, Packer, Consul, Vault
    • CI/CD: Github, Jenkins, Spinnaker
    • Logging: ELK, InfluxDB, Grafana
  • Motivation to leave things better than you found them
  • An inclusive and inquisitive mindset when it comes to problem solving

 

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What are Dropbox Perks + Benefits

Dropbox Benefits Overview

We’re proud to offer benefits that help all Dropboxers take care of their holistic selves, so they can keep flowing at work.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Employee resource groups
Employee-led culture committees
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Restricted work hours
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Sabbatical
At Dropbox, this is called 'Recharge'
Paid holidays
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

In order to be successful in our Virtual First environment we needed to make changes that would allow employees to have more control over both where and how they work. Therefore, we embrace “non-linear workdays” with defined core collaboration hours that overlap across time zones. Beyond that, we encourage employees to design their own schedules to balance collaboration with needs for individual focus. We’ve also moved from “all day syncs” to an “async by default” culture, reserving meetings for discussion, debate, and decision-making, and handling all other work in our deep focus hours.

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