About Mux

Mux is video for developers. Our mission is to democratize video by solving the hard problems developers face when building video: video encoding and streaming (Mux Video), video monitoring (Mux Data), and more. Video is a huge part of people’s lives, and we want to help make it better.

We’re committed to building a healthy team that welcomes a diverse range of backgrounds and experiences. We want people who care about our mission, are ready to grow, believe in our values (from Be Human to Turn Customers Into Fans), and want to make the people around them better.

You’ll be joining a tight-knit team with experience at places like Google, YouTube, Twitch, Zencoder, Fastly, and more. Our founders previously started (and sold) Zencoder, an early leader in cloud video technology, and authored Video.js, the biggest HTML5 video player on the web. We organize Demuxed, the premiere conference for video engineers in the world. 

We’re backed by top investors like Coatue, Accel, Andreessen Horowitz, and Y Combinator. You’ll get to work with amazing companies: hundreds of startups, plus Reddit, Vimeo, Robinhood, CBSi, Discovery, PBS, and TED. Customers large and small love working with us and love our team.

We’re growing quickly and are building something big together. We’d love to hear from you!

About the Role 

As a Software Engineer (Video Product) at Mux, you will build Mux’s high-traffic distributed systems that power the core of our Video products.

What You'll Do

• Build and operate the platform that supports video ingest, scheduling, usage, storage, and delivery
• Participate in the design and deployment of large-scale distributed systems to improve the availability and scalability of our global video delivery pipeline
• Monitor the operational health of our applications and tackle issues at various layers of the stack: application, data, network, cloud services, and container technologies.
• Partner with product teams to evolve our product portfolio. Partner with Platform Engineering to align on and implement direction for the video pipeline
• Adhere to and promote SRE practices for availability, reliability, capacity planning, incident management and production readiness for the systems your team owns
• Participate in the on-call rotation for the Video products.
• Contribute to strategies for reducing toil, minimizing outages and reducing alert noise

Who You Are

• Modern practices within the Software Development Lifecycle: Version Control, Testing, CI/CD, Code Reviews
• Deploying micro service architectures on cloud platforms using a container orchestration solution, such as Kubernetes
• Troubleshooting large scale, highly available distributed systems
• Designing and building applications with reliability and scale in mind: SRE principles, observability, high-availability
• Video ingestion or delivery (VOD, live streaming)
• Managing high volume data streams
• CDN, Edge compute and caching

Skills and Competencies

• Proficiency with a programming language (Golang preferred)
• Maintaining CI/CD pipelines for the services you build
• Distributed Systems Fundamentals: Service-to-Service interconnection, concurrency, failure handling, recovery
• Containerization tools and orchestration (Docker, Kubernetes)
• Utilizing infrastructure observability and monitoring tools (e.g. Prometheus, Grafana, Elasticsearch, Jaeger) to trouble-shoot distributed systems across various layers of the stack.
• Commitment to solid engineering standards related to code reviews, testing and deployment strategies
• Event streaming platforms or data pipelines such as Apache Kafka
• Familiarity with a Content Delivery Network service such as Fastly or Cloudflare
• Database administration (SQL, Clickhouse)
• Strong knowledge of engineering fundamentals such as TCP/IP, HTTP, SSL, DNS and Linux system administration

If you don't have all of these requirements but think your experience could be a great fit, that's okay! Please apply and we can talk about what's most needed in the role.

Benefits

You'd join an amazing team from places like Google/YouTube, Amazon/Twitch, Facebook/Oculus, Brightcove, Bain, and the BBC. We have a supportive culture that cares about both excellent work and work-life balance.

• Flexible PTO 
• Healthy work-life balance encouraged
• Competitive health, dental, and vision insurance (99% employee and 50% dependent premium coverage)
• Employee Assistance Program (EAP)
• Short-term and long-term disability insurance
• Group life insurance
• 401(k)
• Paid parental leave
• Investment in career growth and training
• Thought leadership and peer recognition program
• “Day of Learning” events
• Reimbursements for headphones, cell phones, device upgrades, and SVOD services of Mux customers
• Remote lunch reimbursement 3x/week

Mux is an Equal Opportunity employer committed to building a diverse company. We believe diversity makes us better, and we strive to be inclusive and equitable. That’s why we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

Location: San Francisco or Remote (US)