About Us

UJET is the world’s first and only cloud contact center platform for smartphone-era CX. By modernizing digital and in-app experiences, UJET unifies the enterprise brand experience across sales, marketing, and support, eliminating the frustration of channel switching between voice, digital, and self-service for consumers. Offering unsurpassed resiliency and the flexibility to deploy across leading public cloud infrastructures, UJET powers the world’s largest elastic CCaaS tenant at up to 22,000 agents globally and is trusted by innovative, customer-centric enterprises like Instacart, Turo, Wag!, and Atom Tickets to intelligently orchestrate predictive, contextual, conversational customer experiences.

Opportunity

UJET is searching for a Senior Software Engineer to join our growing South Korean team! The ideal candidate is a software engineer who has experience shipping products and is meticulous with code style and quality, with the ability to own end-to-end architecture. 

Responsibilities

• You are expected to write clean and solid code that interacts with our other services and components.
• Be a collaborative team player who can lead backend services with high availability, low latency, and auto scalability
• Possess a deep understanding of the product and business goals which translate into technical design documents
• Architect, design, develop, deploy, and operate services that serve start-ups to enterprise clients
• Be a leader of the UJET backend developer community affecting and driving our architecture across the company
• Drive strong engineering practices within your team and define and teach these practices within the UJET developer community
• Contribute to the vision and long-term strategy in your domain of expertise
• Find ways to spread learning across the organization (give internal talks, contribute to internal blogs, etc.)

Requirements

• Bachelor's Degree in Computer Science
• 7+ years’ experience in software development
• 3-5+ years leading projects involving multiple engineering teams (prefered, but not required)
• Working experience around a breadth of data stores including MySQL, NoSQL, Redis or Elasticsearch
• Efficiency in software best practice and tools like Git, Docker, CI, 12factor, etc
• Previous experience in designing and scaling microservice architecture
• Capable of writing optimal code in at least one stack (Java, Go, Ruby, Python)
• Ability to work collaboratively and cross-functionally, in a fast-paced start-up environment

Compliance Responsibilities

Security, data protection and compliance (SDPC) are paramount to the success of our partnerships. All roles at UJET require compliance with legal and regulatory requirements and acceptance and adherence to all policies and standards within UJET. Personnel acknowledges they are personally responsible for reporting any suspected violations or abuse and are required to complete SDPC training and fulfill role-specific SDPC responsibilities.

Why UJET?

In addition to our great team and disruptive technology, we offer our teammates a competitive compensation and benefits package, work/life balance, unlimited vacation, stock options, monthly game nights, and more!

UJET is an Equal Opportunity Employer.

Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit. (Thanks CultureAmp who came up with this statement - it’s too good and too important to not repeat).