Sr. Backend Engineer (Node.JS)

| San Francisco
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About Us

Our dedicated team and awesome technology are disrupting the customer support space. Our SaaS platform replaces all of the convoluted systems, lines, and contact numbers of standard customer support with a stunningly simple SDK and Smart Actions – fingerprint, verification, real-time sharing (videos, photos, and screenshots) and effortless in-app texting - plus all data is encrypted, keeping customer data secure. We take the frustration out of customer support and in turn, provide a sleek, secure, and modern smartphone-era experience. Join our team as we revolutionize the customer experience!

Opportunity

UJET is searching for an experienced Sr. Backend Engineer to join our growing San Francisco team! The ideal candidate is an experienced software engineer who has shipped several products at a large scale and is meticulous with code style and quality, with the ability to own features and end-to-end architecture.

Responsibilities
  • Establish yourself as a technical leader, subject matter expert, and become the go-to person for initiatives on the backend team
  • Be a collaborative team player who can lead and deliver backend services with high availability, low latency, and auto scalability
  • Facilitate collaboration between engineers, product owners, and designers
  • Possess a deep understanding of the product and business goals which translate into technical design documents
  • Architect, design, develop, deploy, and operate services that serve start-ups to enterprise clients
  • Be a leader of the UJET backend developer community affecting and driving our architecture across the company
  • Mentor junior engineers
  • Drive strong engineering practices within your team and define and teach these practices within the UJET developer community
  • Contribute to the vision and long-term strategy in your domain of expertise
  • Find ways to spread learning across the organization (give internal talks, contribute to internal blogs, etc.)
  • Help maintain and improve current Node.js/JavaScript integration service. Build new Node.js microservices if the project requires it.
Requirements
  • Bachelor's Degree in Computer Science
  • 7+ years’ experience in software development, with at least 5 years of backend development experience
  • In-depth knowledge and experience with Node.js and JavaScript.
  • Hands on experience with third-party API integrations. Knowledge of CRM integration such as Salesforce and Zendesk is a plus.
  • Working experience with MySQL or similar database technologies.
  • Working experience with Redis or similar caching architecture.
  • Efficiency in software best practice and tools like Git, Docker, CI, 12factor, etc
  • Previous experience in designing and scaling microservice architecture
  • Some knowledge of Ruby, Java, Go, or Python a plus.
  • Ability to work collaboratively and cross-functionally, in a fast-paced start-up environment
Compliance Responsibilities

Security, data protection and compliance (SDPC) are paramount to the success of our partnerships. All roles at UJET require compliance with legal and regulatory requirements and acceptance and adherence to all policies and standards within UJET. Personnel acknowledges they are personally responsible for reporting any suspected violations or abuse and are required to complete SDPC training and fulfill role-specific SDPC responsibilities.

Why UJET?

In addition to our great team and disruptive technology, we offer our teammates a competitive compensation and benefits package, work/life balance, unlimited vacation, stock options, catered lunches Monday through Thursday, monthly game nights, and more!

UJET is an Equal Opportunity Employer

Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit. (Thanks CultureAmp who came up with this statement - it’s too good and too important to not repeat).

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Technology we use

  • Product
  • Sales & Marketing
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM
    • MarketoLead Gen

Location

201 3rd St, San Francisco, CA 94105

What are UJET Perks + Benefits

UJET Benefits Overview

We offer medical, dental, and vision plans with both employee and dependent coverage options, as well as both traditional and Roth 401 (k) plans. But that’s not all. Easily apply pre-tax funds to your commuter card for easy transportation to and from work. Along with offering fair and competitive compensation packages, all employees have the opportunity to earn UJET shares and stock options. We offer all employees 12 weeks of paid maternity and paternity leave. Unlimited PTO and flexible work hours gives employees the opportunity to work hard while also making time to pursue their passions outside of the office.

Culture
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
Diversity Employee Resource Groups
Internally working on launching very soon!
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Happy Hours
Home Office Stipend for Remote Employees
Internet and cell stipend during the pandemic.
Professional Development Benefits
Promote from within
Customized development tracks
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