Staff DevOps Engineer

| San Francisco | Remote
Sorry, this job was removed at 11:07 a.m. (PST) on Friday, December 2, 2022
Find out who's hiring in San Francisco.
See all Developer + Engineer jobs in San Francisco
Easy Apply
By clicking Apply Now you agree to share your profile information with the hiring company.

Lob was built by technical co-founders with a vision to make the world programmable.

We offer two flagship APIs (print & mail and address verification) that enable companies to send postal mail as effortlessly as sending emails. Lob is venture-backed by the most reputable investors in tech, and we are rapidly growing our team to shape the future of our company and meet the demands of a quickly growing customer base and dynamic product offerings.

As a proud Pledge 1% company, we’re committed to leveraging our product, partnerships, and people to drive positive social impact through Lob.org, and are on a mission to make direct mail more sustainable.

We’re looking for an experienced DevOps engineer to help build Lob’s platform for our next stage of growth. You will have a profound impact on the engineering org’s strategy and culture, ensuring that people are able to move faster through technology. You’ll leverage existing technologies and bring some opinions of your own to the discussion to improve the engineering ecosystem. You will also be a source of coaching and mentoring for our team members and will help us to hire and retain a team of engaged and thriving engineers.


Some projects to get excited about:

  • Creating reusable patterns to simplify builds and releases
  • Consolidating deployment tooling and improving CI/CD capabilities
  • Delivering granular data retention tooling, creatively managing customer data across software products and services
  • Implementing edge services leveraging caching, authentication, and circuit breakers across the platform
  • Creating and maintaining reference architectures to launch production-ready services
  • Implementing distributed tracing and iterating on service observability
  • Collaborating with feature teams across the org to migrate container orchestrators, adopting and deploying with Hashicorp Nomad

As a Staff DevOps Engineer, you’ll...

  • Be responsible for leading projects from design to implementation
  • Coach and mentor other engineers on the team about best practices around platform architecture and general DevOps philosophy and implementation
  • Embed with other engineering teams to help adoption of new technologies, and contribute to solving complex problems spanning multiple domains
  • Work with engineering teams across the organization, improving tooling, process, internal developer experience, automation, and the entire engineering ecosystem
  • Collaborate in an inclusive, fun, learning-focused engineering culture that ships often

What you will bring to this role...

  • You have at least 5 years of overall experience as a DevOps engineer with platform experience around cloud services and observability
  • Shipped large, complex, business-impacting software projects for which you were the primary/lead technical designer or architect
  • Experience with one or more of the following languages: Javascript, GoLang, Elixir, Python
  • Experience with integrating one or more of the following technologies into architectures and best practices with them: Nomad, Terraform, Consul, Datadog, SNS/SQS, Redis, Postgres, Aurora, Lambda, etc
  • Experience with at least one public cloud vendor (AWS preferred)
  • Grown others around you through coaching, mentoring, and leading and can give examples of how you’ve done it
  • You’re Curious, Compassionate, Committed, and Passionate about your craft and can share that with others


Since great engineers come from a variety of backgrounds, it doesn’t particularly matter if you have a specific degree—we want to hear about your contributions in a real-world setting.

We offer remote working opportunities, unless otherwise described in the job description, in AZ, CA, CO, DC, GA, HI, IL, MA, MD, MI, MN, NC, NV, NH, NY, OH, OR, PA, TX, UT, and WA. You can also work onsite at our San Francisco headquarters.

If you are looking for a progressive, fun-spirited, and mentally stimulating environment, come join us at Lob!

We’re not just building a platform to make the world programmable. We’re also designing a great place to work, and ​​a ground floor opportunity as an early member of the Lob team; you’ll directly shape the direction of our company.

Perks

  • Health benefits for you and your dependent(s)
  • Medical Flexible Spending Accounts (FSA)
  • Flexible vacation policy
  • Wellness program
  • Paid parental leave
  • 401K
  • Paid volunteer time off to support the organizations you care most about
  • Commuter & Parking benefits (includes monthly stipend) for those based out of our San Francisco office
  • Free lunch, snacks and dinner when working at our San Francisco office
  • Dog-friendly San Francisco office
  • Allowance for in-person team meetings (all flights and accommodations covered) for those not based out of our San Francisco office
  • Home-office setup and phone/internet stipend for those not based out of our San Francisco office

Our Commitment to Diversity

Lob is an equal opportunity employer and values diversity of backgrounds and perspectives to cultivate an environment of understanding to have greater impact on our business and customers. We encourage under-represented groups to apply and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or criminal history in accordance with local, state, and/or federal laws, including the San Francisco’s Fair Chance Ordinance.


Read Full Job Description
Easy Apply
By clicking Apply Now you agree to share your profile information with the hiring company.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • ElixirLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • RedshiftDatabases
    • elasticsearchDatabases
    • AsanaManagement
    • JIRAManagement
    • SalesforceCRM
    • MarketoLead Gen

Location

Whether you love sports, bars, or restaurants, there is plenty to do near Lob's office. You can often find Lob employees exploring near-by restaurants for lunch and enjoying the Mission Bay sunshine. We are close to ample coffee shops & event spaces. There is easy access to Caltrain & Muni.

An Insider's view of Lob

What’s the vibe like in the office?

The office is one of the things I miss the most. We truly love working with each other and are dedicated to our people and our business. I love how I am able to work from my desk, our "Lob-rary", the kitchen, or any of our soft seating! It is a space that encourages collaboration, community, and constant learning.

Laura

People Operations Specialist

How do you collaborate with other teams in the company?

Collaboration is a natural part of my job as a product manager - it takes a village to ship good software and I feel fortunate to do it with colleagues that are smart, and care deeply about our customers. Typically, I facilitate discussions over Zoom to integrate diverse perspectives so we can build good products that solve our customers' data need

Ayo

Senior Product Manager of Data

How has your career grown since starting at the company?

When I started at Lob I quickly met leaders and team members who were personally interested in mentoring me and helping me thrive at Lob. In my time with Lob, I've been able to level up and grow into a position I am truly passionate about. Through the support and encouragement of leadership, I am setting the building blocks for meaningful growth.

Dolly

People Operations Coordintor

How do you empower your team to be more creative?

To empower a creative approach to problem-solving, I encourage my team to start at the ideal outcome and reverse engineer. The path back does not have to be linear and it is within their power to find the best way, each time. Instead of starting with “how has it been done before”, we instead embrace a mindset of “how can this be done now, better”.

Victoria

Vice President of People

How would you describe the company’s work-life balance?

I have tons of doctor appointments because I'm pregnant with identical twins. My team has also been completely supportive of me taking the time I need to take care of myself and my twins. The founders really care about their people - I'm excited to be at a company that not only provides maternity time (16 weeks!), but actually encourages taking it.

Krys

Senior Software Engineer, Core Services

What are Lob Perks + Benefits

Lob Benefits Overview

We know Lob’s success depends on the happiness of our employees, and we strive to ensure everyone has the opportunities they need to succeed professionally and personally.

We prioritize:
- making medical coverage effective on the first day of work
- increasing our medical coverage for employees and dependents
- adding fertility benefits
- providing paid parental leave to 16 weeks
- having annual company-wide days off in line with our values (Juneteenth, Mental Health Day, Election Day, MLK)
- offering a child care stipend
- a monthly wellness benefit
- easy and ongoing access to ModernHealth

Being a benefits leader is a strategic priority for us at Lob, and we continue to look for ways to push the envelope when it comes to the personal and professional growth of our employees.

Culture
Volunteer in local community
Lob offers 3 days of Paid Volunteer Time Off for all Lobsters. We encourage community engagement and support our employees in their volunteer efforts in whatever form that looks like for them.
Partners with nonprofits
Lob partners with several non-profits through our Social Impact arm Lob.org. We support amazing organizations like Ameelio, Congress Cards, Resistbot, and Travis Manion Foundation.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
All of us are remote through at least the end of June 2021. We have remote-only roles, and for those local in-office roles we offer the ability to work from home as needed.
Diversity
Documented equal pay policy
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
It is important to us that Lob not only provide resources to our employees, but also that they have a say in our practices.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Short-term and long-term disability through Guardian is provided for free for all full-time employees.
Dental insurance
Dental coverage is provided by Guardian.
Vision insurance
Vision coverage is provided by VSP.
Health insurance
We offer three options with BlueCross BlueShield and Kaiser. We cover 90% of premiums for employees and 70% for dependents. We contribute $50/month toward your HSA ($100/month for HSA family plans).
Life insurance
Lob-sponsored life insurance through Guardian covers 1x annual salary (up to $250k).
Wellness programs
Unlimited free monthly classes at Barry's Bootcamp or $100/month wellness stipend. You can switch between the two month to month depending on what works best for you.
Mental health benefits
Free mental health programs and services - including counseling sessions - are provided to employees and all members of their households through our employee assistance program (Magellan).
Financial & Retirement
401(K)
Company equity
Lob offers equity to all benefits eligible employee! We provide RSUs to our new hires, vesting over a four-year period. Additionally, we grant performance equity grants.
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Lob offers a temporary $250/month childcare stipend while schools are remote. This stipend can be used for anything from babysitters to daycare to virtual electric guitar lessons.
Generous parental leave
Lob offers 16 weeks paid parental leave to all parents welcoming a new kiddo to their family.
Family medical leave
In addition to FMLA, our compassionate leave policy includes paid leave in the event of the loss of a family member or loved one - including your pet.
Adoption Assistance
We partner with Carrot Fertility who assists in all aspects in family planning.
Company sponsored family events
With family picnics, virtual Halloween contests and lunch time read-a-louds over zoom there is sure to be something for your kiddos to enjoy at Lob. Also unlimited access to cuddly office doggos.
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Lob provides unlimited PTO to all of our Full Time Employees.
Paid volunteer time
Lob provides 3 days of Volunteer Time Off annually!
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Lob contributes the first $200/month toward either parking or transit spending accounts and you can change these at any time. The funds never expire while you work at Lob and roll over month to month.
Company-sponsored outings
Our Party Planning Committee puts on wide ranging events throughout the year to fit a variety of interests. Trivia, fitness challenges, sangria making, happy hours, special guest speakers, you name it
Free daily meals
In-office meals are covered daily - $20 for lunches and on those rare occasions you stay late you can expense $25 for dinner.
Free snacks and drinks
Snacks, treats, beverages...our kitchen is fully loaded and waiting for you!
Company-sponsored happy hours
There's always a reason to celebrate! Lob sponsors team socials and happy hours. We love to support local bars, but we also enjoy each other's company in our amazing office.
Onsite office parking
Lob contributes the first $200/month toward either parking or transit spending accounts and you can change these at any time. The funds never expire while you work at Lob and roll over month to month.
Pet friendly
Dogs. We love dogs. We love other pets, too! But the dogs get to come to the office. And they frequently do!
Relocation assistance
Lob offers relocation
Fitness stipend
Lob offers a monthly Wellness Stipend of $100 per person that you can put towards gym memberships, virtual training, or classes of your choice!
Home-office stipend for remote employees
Remote-only roles are offered a $1000 home office stipend on top of the standard equipment provided for all employees.
Professional Development Benefits
Job training & conferences
Lob supports the development of our employees and offers an annual individual professional development budget of $1000. This can be used to attend industry conferences and trainings.
Tuition reimbursement
Lob supports the development of our employees and offers an annual individual professional development budget of $1000. This can be used to cover tuition.
Lunch and learns
Lob invites external guests and employees to present on topics they are passionate about. We also provide space for teams to share new/interesting projects that employees can learn more about!
Promote from within
Mentorship program
Lob understands the value of strong mentorship. We are a part of the First Round group, which provides meaningful and regular mentorship.
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available

Additional Perks + Benefits

From intentionally curated perks, benefits, and professional development resources to the dog-friendly office and highly entertaining slack communities, working at Lob brings a little something for everyone.

More Jobs at Lob

Easy Apply
By clicking Apply Now you agree to share your profile information with the hiring company.
Learn more about LobFind similar jobs like this