Who we are:

We’re a group of engineers, technologists, designers, and more building products and capabilities that are simple to use and easy to manage. We seek forward-thinking, committed team members who are passionate about new innovative ways to deliver value to customers. Working at Meraki across network and security teams means being surrounded by intelligent and creative people who are determined to reinvent the industry with innovative products and services.

What we do:

Meraki is redefining the way networking and security is delivered with a cloud-first approach. Our teams are small and fast-paced, striving always to make our products outstanding by balancing feature-rich abilities and simplicity. This is an exciting opportunity to get in from the start of a pivotal initiative that will drive our overall transformation to as-a-service offers.

What you’ll do:

We are seeking a Senior Technical Product Manager to research, identify, and own products and offers that would extend across Meraki’s portfolios to deliver new value to customers. For example - What are the problems that really prevent users from being productive in their work? Can we predict what may impact the application experience and remediate before it happens? If things go wrong, can we fix it for our customers?

In this position, you will define the requirements for new innovative E2E customer experience when using Cloud-enabled network and security services. You will use data streams coming from millions of sources to further simplify and improve the experience.

You will partner with product and engineering teams that are focused on delivering groundbreaking innovation from hardware, through software, and all the way to the cloud.

You will collaborate with the executive team to establish the products’ roadmap and strategy, outline collaboration with other business units and external companies, Sales, Support, and Marketing.

We are changing the way the industry thinks about networking and security, and you will lead the charge to continue the evolution by creating something new, innovative, and ground-breaking.

Responsibilities

• Define and prioritize core use cases, supported by customer and competitive research, and sales insights
• Author user stories and drive agile product planning with engineering
• Define initial proofs of concept in partnership with engineering. Integrate findings into the product roadmap
• Build an and end-to-end product experience that is simple to deploy and easy to handle, partnering with UX and Engineering
• Evangelize the product strategy internally (with sales, engineering, other product organizations) and externally (with customers and partners)

To be successful in this role you will:

• Be passionate about crafting market leading products with excellent user experience
• Have expertise in SaaS application development with understanding of cloud service performance and health metrics
• Data driven and analytics-based focus
• Have a hands-on nature with a strong interest in technology products
• Take strong initiative with ability to work independently with limited direction
• Establish a strong vision for the product across the organization
• Understand the operational aspects of delivering SaaS products
• Confidently present in front of audiences of all sizes
• Be a phenomenal written and verbal communicator

Qualifications:

• 7-10 years of Technical Product Management experience in an agile environment
• Deep knowledge and experience in cloud networking
• Ability to dig into how complex things work, and determining how to make them simpler
• Ability to collaborate with multiple product management groups and other functional teams

Bonus Points:

• Expertise in Design Thinking methodologies and working with UX
• Entrepreneurship, creative problem-solving skills, and a strong desire to make an impact

At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone!

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.