Technical Marketing Engineer - Secure Access Service Edge (SASE)
The Cisco Meraki team is seeking a driven Technical Marketing Engineer to support product management activities for Secure Network as a Service offers as part of Cisco’s Secure Access Service Edge (SASE) / Network as a Service (NaaS). Meraki is changing the way the industry thinks about networking, and you will support the charge to continue driving this change. You will collaborate with forward-thinking engineers and customers to help ensure that we make the best product with consistently new and improved features.
We are partnering with Cisco networking and security business units to create a unified offer that is easy to deploy and simple to manage. This is an exciting opportunity to get in on the ground floor of a strategic initiative within Cisco that will drive our overall transformation to as-a-service offers.
As a critical member of the product team, your responsibilities include:
- Working with engineering teams through design, testing, and product launch; running beta and pilot programs
- Investigating technology trends and understanding market direction to evangelize adoption of new features that seek customer problems
- Serving as the authority and key technical advisor for the product and its current and future capabilities
- Producing technical guides, standard methodology documents, application notes, and configuration and installation content for internal and external use
- Working with Product Marketing to raise technical awareness of our products among our sales and channel teams
- Training Sales on efficiently positioning the product and features to seek customer issues
- Partnering with Sales Engineers on solving customer use cases through pre-sales engagement
- Preparing and presenting content to partners, customers, and executives
- Tracking post-sales product feedback and quality by liaising with Support and Escalations teams
Qualifications:
- Degree in CS, EE, or a related technical field
- 3+ years of work experience with Routing and Switching network technologies, preferably in an Enterprise environment
- CWNA/CCNP/CCIE routing/switching/security or above certifications are desirable
- Experience in technical marketing, technical support, product testing, pre- sales engineering, is preferred
- Passion for learning about networking, cloud, and emerging disruptive technologies
- Strong user empathy with a deep desire to understand top customer problems
- Easily communicate complicated concepts to non-technical folks
- Ambitious, can-do attitude with a strong sense of product quality
- Love solving technical problems in creative ways
Why Cisco Meraki?
We connect everything: people, processes, data, and things. We innovate everywhere, taking ambitious risks to craft the technologies that give us connected cities, connected cars, and handheld hospitals. And we do it in style with unusual personalities who aren't afraid to change the way the world works, lives, plays and learns. We are encouraging leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers. We Are Cisco Meraki.
At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, encourage innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.