Accounts Receivable Analyst at RingCentral
Want to change the way work…works? This is your moment.
RingCentral Glip integrates messaging with video to make conversation, collaboration and connection more meaningful than ever, no matter where or how people want to work.
RingCentral's cloud-based communications platform connects more than 2 million users around the world, in ways that bring people, ideas, companies and customers together. We’re the largest and fastest-growing pure-play provider in our space - growing at more than 30% every year, with a market capitalization of over $25 billion!
Our Financial Technology and Operations (FTO) organization drives the transformation of our systems and operations working across Finance, Technology and Business leaders. The scope of the group includes, billing operations, collections operations, all our Financial systems, our Quote-to-Cash systems, M&A integration as well as key company partnerships and Go-to-market activities.
The FTO team and RingCentral is seeking an experienced, self-motivated and results driven Director of Collections. Experience in a fast-growing enterprise SAAS/subscription environment with management responsibilities in large offshore teams highly valued.
The Accounts Receivable Analyst will work to ensure the department runs efficiently through the preparation, administration and oversight of processes and procedures directly related to accounts receivable. They will prepare procedural, operational and administrative analysis of department operations while identifying areas for improvement. The Staff Analyst will laisse cross functionally with other company organizations in support of Accounts Receivable. In addition, the Analyst will gather and track performance data, department metrics and oversee AR reporting to the department and other lines of business.
Consistently monitor the AR aging report to determine potential payment issues and promptly follow up for resolution
Responsible for the analysis, reconciliation, and collection of customer accounts
Collects, manages, and provides resolution of outstanding invoices from past due accounts
Documenting daily collections activity
Make daily collection calls and/or send emails for past due receivables
Respond to inquiries and requests from external and internal customers within published SLA
Provide exception service in addressing past due invoices and maintaining positive, long term relationship
Quick, accurate critical decision making
Meet defined department goals, AR aging metrics and DSO
Work with cross functional departments to resolve payment or accounting issues
Coordinate and manage all bankruptcies and liquidations from beginning to end for U.S. and International accounts
Manage the Early Termination Fee (ETF) for Accounts Receivable team
Receipt and process payments received in office to ensure transparency and SOX compliance when working with customer funds while working to convert clients to ACH and/or wire payment methods
Ad-hoc reporting and special projects
1-2 years of B2B collections experience
Experience with NetSuite, Salesforce, Excel preferred
Strong attention to detail goal oriented
Commitment to excellent customer service
Excellent written and verbal communication
Ability to prioritize and manage multiple responsibilities
Ability to thrive in start-up; we want candidates with that entrepreneurial spark
What we offer:
RingCentral offers all the work/life benefits you could ever want, (and none of the micromanagement.)
Comprehensive medical, dental, vision, disability, life and pet insurance
401K match and ESPP
Wellness programs including virtual yoga, bootcamp, meditation classes and more
Paid parental leave
Milk Stork parental account
New parent gift box
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RingCentral is the worldwide leader in cloud-based communications. Our software communications platform delivers phone, group chat, mobile communications, video calls, videoconference, contact center and AI-driven digital engagement. It’s a powerful, global presence that allows businesses to communicate anywhere, anytime with anyone.
RingCentral is headquartered in Belmont, California and has offices around the world.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.