Auto Finance & Insurance Specialist
About SHIFT
We believe car buying should be fun, fair, and accessible to everyone. We’ve set out to transform an industry, using technology to bring transparency and convenience to the car buying process.
And we aren’t stopping there. We seek to bring that same openness and simplicity to car ownership too, with payments, maintenance, and insurance in one easy app. At SHIFT, we’re building the tools that empower people to buy, own, and sell the cars that make life go. We’ve recently entered the public markets (Nasdaq: SFT) and are experiencing rapid growth. This is a great opportunity to join a hyper growth company changing an industry!
SHIFT is looking to hire high performing F&I Specialists! Being an online marketplace, communicating the benefits of F&I products over the phone vs. in person at a traditional dealership setting has its challenges & benefits. You will be responsible for providing exceptional customer service, while helping customers select products that protect their vehicle purchase. In addition, you will also make credit decisions, submit deals to our lenders for approval and help bridge disconnects in the sales process. With your background in automotive sales or finance, you’ll help us find the right finance and insurance solutions for every customer.
What we offer
- Competitive pay and commission structure
- Benefits package (401k, Health, Dental, Vision, Life etc that starts day 1 on the job!)
- work-life balance
- Paid time off
- Laptop provided
What you'll do
- Contract new business, sell F&I products, and close deals
- Maintain good working relationships to secure competitive interest rates and financing programs
- Aim to generate finance income from every customer
- Understand all programs and rate options offered by our lenders
- Be an internal advocate and expert on extended service contracts, GAP policies, etc
- Help customers choose protection packages for their vehicle by presenting all products and their benefits
- Maintain a follow-up system that encourages repeat customers and referrals
- Understand and comply with federal, state and local regulations
What you'll have
- 2+ years F&I experience
- Must have Automotive Finance experience working at a dealership
- Previous sales experience preferred
- Proven ability to provide exceptional customer experience to drive loyalty
- Self motivated with the ability to set and achieve targeted goals
- Demonstrated communication, consultative, interpersonal and organizational skills
- Experience and desire to work with technology
At Shift, we’re all about growth - which means people who are eager to grow, who are ready to roll up their sleeves and learn new things. We were founded by a scrappy group of visionaries who were by no means “car experts” - so we don’t expect you to be one, either! We’ll take the open-minded go-getter over the pure subject matter expert any day. In that spirit, we also care about building a diverse and inclusive workplace and company. To put it simply, cars are meant for everyone, so we believe our company should be, too. We never discriminate against any candidate on the basis of gender, sexual orientation, gender identity, age, race, ethnicity, religion, color, national origin, marital status, veteran status or disability status. We welcome and encourage people of all backgrounds and walks of life to apply, even if you’re unsure if you meet all the requirements. (Even if this particular role isn’t the right fit, chances are we will have the right one soon!)
Why Join Now?
Having gone public in October 2020, we are at the beginning of our journey and hope you join us for the ride! Shift is a leading end-to-end auto e-commerce platform transforming the used car industry with a technology-driven, hassle-free customer experience. Shift’s mission is to make buying or selling a used car fun, fair, and accessible to everyone. We provide comprehensive, digital solutions throughout the car ownership lifecycle: finding the right car, having a test drive brought to you before buying the car, a seamless digitally-driven purchase transaction including financing and vehicle protection products, an efficient, digital trade-in/sale transaction, and a vision to provide high-value support services during car ownership.