Director, Strategic Planning

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Together we’re building a company that will endure and products people will love for generations to come. 

We believe that people do their best in a culture that fosters inclusion, innovation, and success. Our values - Champion the Customer, Take the Lead, Run Together, Ack + Own and Bring Yourself - serve as the foundation of our collaborative and dynamic culture. 

Whether it’s conducting a retrospective, participating in our monthly Hackdays, cranking out a new product feature, supporting our two PagerDuty bands, or doing our day to day work, Dutonians live and breathe these five values every day. Together, we solve real customer issues and fulfill our mission of connecting teams to real-time opportunities and elevate work to the outcomes that matter.

Solve for what’s next—at PagerDuty.

Why We Need You

PagerDuty is building out its global Finance function and is looking to recruit an experienced professional to build a team, develop robust planning processes and strategic analyses to support capital allocation and investment decisions and strategic initiatives.

In addition to managing the long-term plan, the candidate will model financial scenarios, work closely with the corporate strategy team to model potential investments and support strategic transactions. The ideal candidate will have a comprehensive understanding of key business drivers and will also be able to lead strategic analyses and deliver insights to the business to inform decision-making and capital allocation.

This role reports to VP, FP&A and is based at PagerDuty’s headquarters in San Francisco, CA. This is a fantastic opportunity for an energetic, motivated, and organized team player to get in on the ground floor with a fast growing, newly public company.

How You Impact our Vision

  • Maintain and improve the long-term model, evaluating key drivers and assumptions. 
  • Develop robust financial modeling scenarios to evaluate strategic investments. Partner with the corporate strategy team to model and evaluate opportunities.
  • Develop and implement frameworks for effective investment decision making to ensure decisions are aligned with shareholder value creation.
  • Prepare various ad-hoc analysis to support go-to market strategy and evaluate program spend. 
  • Contribute to the evolution and execution of financial updates for various internal and external stakeholders, including CEO, executive leaders and the Company’s Board of Directors.
  • Provide critical input to the VP, Finance, CFO and other members of senior management regarding the financial performance of the Company, including recommendations for action and collaboratively developing operating policies and procedures to enable the attainment of corporate and business objectives
  • Preparation of executive presentations, including financial results and comprehensive business analyses and recommendations for senior management and the Board
  • Partner with key stakeholders to develop, measure and monitor our key business metrics and highlighting how those metrics impact our financial management processes.
  • Lead, motivate, develop and retain a high quality team.

About You

  • A Business-oriented undergraduate degree with an emphasis in Finance or Accounting
  • MBA and/or CPA is preferred
  • 10+ years of progressive growth in financial management roles in high growth companies. Software/SaaS industry experience is preferred
  • M&A and / or investment banking experience is preferred 
  • Core competencies in financial planning, financial & economic modeling / analysis, capital planning and supporting strategic transactions.
  • Well-rounded leadership and management background, including: extensive financial planning experience in industry as well as strong track record in related areas such as financial reporting, project financial analysis and strategic planning in public companies.
  • Experience leading, motivating and mentoring/growing teams.
  • Previous experience implementing and using and enterprise-wide planning tool.

PagerDuty offers:

Competitive salaries and company equity

Comprehensive benefits package including: medical, dental, and vision plans for you, your spouse and family

401K with 1% match

Pre-tax commuter benefits, FSA, cell phone allowance and more!

Generous parental leave

Paid vacation (3 weeks vacation your first year, 4 weeks afterwards) in addition to 12 paid holidays and ample sick leave

Paid employee Volunteer Time - 20 hours per year

Monthly company wide hack days

Catered lunch daily plus breakfast on Wednesdays, and plenty of snacks and drinks

Convenient office location in SoMa tech hub – accessible by BART, Muni and CalTrain

PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.

PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email [email protected] and we will work with you to meet your accessibility needs.

Our stewardship of the data of many thousands of customers means that a background check is required to join PagerDuty. We will, nonetheless, consider for employment qualified applicants with arrest and conviction records in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

PagerDuty uses the E-Verify employment verification program.

To all recruitment agencies: PagerDuty does not accept agency resumes. Please do not forward resumes to our jobs alias, PagerDuty employees or any other company location. PagerDuty is not responsible for any fees related to unsolicited resumes.

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Technology we use

  • Engineering
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • ElixirLanguages
    • ReactLibraries

Location

Our Distributed by Design structure is an intentional hybrid work model that empowers employees to prioritize balance in their personal lives without compromising professional development. This model allows employees choice between remote ‘anywhere’ work or a hybrid in-office option.

An Insider's view of PagerDuty

How would you describe the company’s work-life balance?

PagerDuty’s Distributed by Design model provides employees flexibility on where and when they work to allow for the integration of life and career. We’ve evolved our benefits to increase focus on mental wellness, resulting in Dutonian Wellness Days, for all employees to unplug and recharge.

Joe Militello

Chief People Officer

How has your career grown since starting at the company?

I started at PagerDuty two days after graduation, when I was unsure of what I really wanted to do. My six year tenure has resulted in a role change each year, starting as a temporary Recruiting Coordinator to now, as a Majors Account Executive where I enjoy working with some of our most strategic customers.

Lizzy McNaney

Majors Account Executive

What are PagerDuty Perks + Benefits

PagerDuty Benefits Overview

- Competitive salary and company equity
- Comprehensive benefits package from day one
- ESPP (Employee Stock Purchase Program)
- Retirement or pension plan
- Paid parental leave - up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)
- Generous paid vacation time
- Paid holidays and sick leave
- Paid employee volunteer time - 20 hours per year
- Bi-annual company-wide hack weeks
- Mental wellness programs
- Dutonian Wellness Days: scheduled company-wide paid days off in addition to PTO and scheduled holidays
- HibernationDuty: a week each year when everyone at PagerDuty, with the exception of a small, coverage crew, is asked to take a much needed break to truly disconnect and recharge

At PagerDuty, we believe you do your best work in a culture that fosters inclusion, well-being, and innovation. Regardless of where you work, you will have ample opportunities to advance your career and connect with Dutonians: virtual all hands calls, learning & development programs, volunteering events, ERGs (employee-run groups focused on cultivating a sense of belonging for all) - there’s something for everyone.

Culture
Volunteer in local community
Partners with nonprofits
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Led by CEO Jennifer Tejada, 50% of our board of directors is comprised of women and 45% of our managers are from underrepresented groups.
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Our five employee resource groups (ERGs) are the cultural backbone of our vibrant community and support our ID&E efforts through education, awareness, and celebration.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
As part of PagerDuty’s commitment to Pledge 1%, all employees receive 20 hours of paid time off each calendar year to volunteer for causes and organizations they are passionate about.
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Those who choose in-office as their work mode will be provided free catered lunches daily.
Free snacks and drinks
Our offices have full kitchens where light snacks and beverages are provided.
Company-sponsored happy hours
Our offices are stocked with various alcoholic beverages for our employees to enjoy together.
Recreational clubs
Home-office stipend for remote employees
Employees are given a WFH allowance, that includes money for office equipment, a monthly electronics allowance, and a one-time allowance for noise-cancelling headphones
Professional Development Benefits
Job training & conferences
Promote from within
Mentorship program
Continuing education available during work hours

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