Global Indirect Tax Manager (Remote)
We are seeking a Tax Manager to join our Global Indirect Tax team and help build our audit program and support tax return compliance. You are keen on developing processes and controls, but your passion for technology, systems and data will be key to your success. This candidate should expect to work cross-functionally and collaboratively, manage multiple deliverables in a fast-paced environment, and build processes for scalability.
Role and Responsibilities:
- Help build our multi-state tax audit program, including project managing the entire audit process, working directly with outside tax advisors on technical issues, building relationships with the exam team, and collaborating with our Financial Systems team to respond timely to document requests
- Conduct research of tax laws, regulations and case law to resolve audited related tax issues
- Collaborate with Finance and Accounting to communicate exam resolutions, considering impacts to tax reserves and disclosure requirements
- Collaborate with the Public Policy Team to help influence the legislative process of proposed law changes
- Work with various teams, such as Business Development and Engineering, to communicate technical tax requirements to non-technical stakeholders
- Support the global indirect tax compliance process, including US sales & use and Canadian GST/HST, and identify opportunities for efficiency and controls
- Train, mentor and develop team members
Skills and Experience:
- 8+ years of indirect tax experience
- Bachelor's Degree in Accounting or Finance
- Experience with managing the audit process both US and international
- Strong communication and ability to influence
- Experience interacting effectively with external service providers
- Experience with SQL and pulling large data sets, Netsuite/Chargebee/Avalara, a big plus
- Positive attitude, team-oriented and enthusiasm
At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.
Freshworks provides intelligent customer engagement software for businesses of all sizes, making it easy for teams to win customers for life. More than 50,000 businesses trust Freshworks, including our employee engagement, customer engagement and CRM solutions, to better support employees so businesses can increase customer satisfaction and lifetime value. Our products are ready to go, easy to use, and offer a quick return on investment.
Freshworks has received numerous accolades that include ranking #16 on the prestigious Forbes’ Cloud 100 and #22 on the Battery Ventures/Glassdoor Best Places to Work lists.
Headquartered in San Mateo, California, Freshworks has a dedicated global team operating from 13 locations to serve our customers throughout the world. Freshworks is backed by leading investors including Accel, CapitalG, Sequoia Capital and Tiger Global Management.