Company Description

ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®
 
We're looking for people who are ready to roll up their sleeves and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.
 
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Job Description

The primary responsibility of the Investor Relations Manager is to support the company’s efforts in executing the investor relations program. Our team is focused on increasing shareholder value through effective communication of ServiceNow’s strategy, financial results and operations to the financial community including shareholders and research analysts. Additionally, we also drive better understanding of ServiceNow’s positioning and emerging trends for our management team by analyzing financial research/information about ServiceNow, its peers and the industry. 

What you get to do in this role:

• Provides on-going information to executive/management team regarding investor feedback, perceptions and opinions, competitive intelligence from equity research positions and summaries, relative stock price movements, and periodic ownership analysis
• Collaborate with Finance, Communication and Legal teams in crafting the company’s messaging for the financial community including earnings calls, investor presentations at conferences, non-deal roadshows, etc.
   
  • Supports the Quarterly earnings results process, schedule, and the content of strategic news releases.
• Travel with management to investor conferences and non-deal roadshows.
• Develop and maintain robust understanding of business drivers and metrics; identify/track key themes and topics for investor discussion to inform our team and executives on emerging trends
• Build models and leverage data analysis to understand complex relationships, identify key trends, and gain insight on our revenue/expense line items, drivers and scalability
• Competitive and strategic analysis on ServiceNow, its peers, and the industry as well as buy/sell-side trends to help keep management aware of the markets and investor views on ServiceNow
• Identify opportunities for process improvement

 

Qualifications

To be successful in this role you have:

• Bachelor’s Degree in Finance, Accounting, Economics, or other relevant field.
• 4-5 years of relevant experience, preferably in an investor relations role at a public software/internet company and/or an analyst role at a sellside equity research/buyside investment firm
• Strong financial and analytical skills with ability to interpret information and financial concepts for the investment community and management and apply them in business analysis situations.
   
  • Demonstrated understanding of technology and business models. Must demonstrate the desire and capacity to learn about our industry, products, competitors and other key audiences
  • Excellent proficiency in Excel. While not required, experience with financial research tools such as FactSet and/or Capital IQ is a plus.

  
   

• Strong organizational skills. History of balancing competing priorities with the ability to adapt to the changing needs of the business while meeting deadlines. Strong project management skills with the ability to manage time-sensitive projects
• Excellent verbal and written communication skills.
• Consistent track record of success and progression. 


 

JV20

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at +1 (408) 501-8550, or [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.