Manager, Finance Operations

| San Francisco
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The RealReal’s Finance team is looking to hire a Manager that will be an integral part of our growing team.  With the support of two headcount on the Finance Operations Team, you will be responsible for partnering closely with our Operations Team to conduct labor planning for our Authentication Centers.  This role will also manage the other non-payroll related line items on the P&L that relate to Operations (e.g., Travel, Supplies, etc.).  The ideal candidate demonstrates strong leadership skills, enjoys collaborating cross-functionally, is highly analytical and is looking for a fast-paced environment.

What You Get To Do Every Day

  • Manage team of two that supports Inbound and Outbound operations
  • Partner with the Inbound and Outbound Operations teams on the forecast for operating expenses, unit through-put and unit economics
  • Support the Inbound and Outbound Operations teams with labor planning by aligning on assumptions around Units per Hour, Average Wage Rates, SLA/Queue size, etc.
  • Track and report out weekly on the monthly, quarterly and annual unit economics forecast based on latest trends
  • Maintain Operations Labor Planning models with actuals and latest forecast
  • Conduct month end close reporting and analysis
  • Work with the BI team to develop reporting to provide more visibility and insight to both the Finance and Operations teams
  • Summarize and present/discuss financial results with the Chief Operating Officer
  • Perform ROI analyses on company investments that impact Operations

What You Bring To The Role

  • Bachelor’s degree, preferably in Economics or Finance
  • 5 to 7 years of work experience, preferably in Finance at a high-growth startup or a large, well-established company - Labor Planning Experience a plus
  • Budding understanding of GAAP accounting
  • Solid and improving Excel skills and proficient PowerPoint and Google Apps skills, experience in automation in Excel and/or Google Sheets preferred 
  • Strong written and spoken communication skills; ability to connect with team members and convey technical financial information to non-financial professionals
  • Ability to work collaboratively across different functions and diverse personalities
  • Desire to work in a fast paced and rapidly changing environment
  • NetSuite, Adaptive Planning and/or Looker experience is a plus

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with more than 20 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off and direct shipping. We do all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as handling shipping and customer service. At our 13 retail locations, including our eight shoppable stores, customers can sell, meet with our experts and receive free valuations.

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records, consistent with legal requirements. 

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Location

Our HQ has a beautiful waterfront view along the Embarcadero near plenty of restaurants, outdoor seating areas, and transportation hubs.

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