As a Manager of Pricing Strategy and Operations, you will optimize CircleCI’s pricing and packaging strategy to help accelerate CircleCI’s market adoption while delivering optimal value to our customers. You will collaborate and partner with teams across the organization, including Product, Finance, and Revenue to arrive at recommended pricing and packaging frameworks for new CircleCI product introductions as well as managing and optimizing existing product offerings. Pricing touches every part of our business and is a critical component of a great customer experience.

What you’ll do:

• Define pricing and packaging strategies for new products and features in development to optimize the CircleCI revenue opportunity
• Monitor key metrics and the broader market to derive insights and identify opportunities for pricing improvement of existing offerings
• You will work with product management to understand specific product goals and objectives, analyze customer usage and sales information to understand demand trends, deeply understand underlying cost drivers, and perform market research and analysis to appropriately benchmark and construct pricing and packaging frameworks.
• You will conduct price realization analyses to glean insights and maintain a clear understanding of competitive benchmarks
• Work with Product and Revenue to identify opportunities to simplify and accelerate the sales cycle, increase sales productivity and increased market penetration.
• Own the project management of any new pricing and packaging proposal through the various stages of stakeholder involvement to ultimate market roll-out
• Oversee and own the operational aspects of pricing and packaging implementation, including billing requirements, discounting frameworks and ongoing monitoring
• Construct and manage automated and scalable means to measure pricing performance

What we’re looking for:

• Demonstrated knowledge and experience with pricing processes, systems, and controls 
• Prior experience and knowledge of SaaS and usage-based business models
• Strong experience in navigating through complex pricing/monetization and financial models
• Ability to synthesize large data sets and apply analytic frameworks for insights
• Experience working with SQL, relational data and related tools
• At least 7 years of experience in technology or related finance, consulting, product management, business operations or analytics roles
• At least 3 years of experience with pricing and packaging, ideally with software or SaaS businesses
• Comfortable working in fast paced environments. Highly dependable and able to drive projects to conclusion.
• Well-developed oral and written communication skills
• Bachelor’s degree in business, statistics, economics, or other quantitative disciplines

How to apply:

If you’re interested in joining the team at CircleCI, please send a resumé and cover letter describing what inspires you and why you think you are a good fit for the team. If you contribute to an open-source project, write a blog, or have a presence on the web (Behance, Dribble, Twitter, etc.) we would love to hear about it.

We know there’s no such thing as a “perfect” candidate - we’re all a work in progress and are growing new skills and capabilities all the time. CircleCI welcomes those who are enthusiastic about learning and evolving, so however you identify and whatever your background, if this looks like a role where you could do work that excites you, we hope you’ll apply!

About CircleCI

CircleCI is the world’s largest shared continuous integration and continuous delivery (CI/CD) platform, and the central hub where code moves from idea to delivery. As one of the most-used DevOps tools that processes more than 1 million builds a day, CircleCI has unique access to data on how engineering teams work, and how their code runs. Companies like Spotify, Coinbase, Stitch Fix, and BuzzFeed use us to improve engineering team productivity, release better products, and get to market faster. 

Founded in 2011 and headquartered in downtown San Francisco with a global, remote workforce, CircleCI is venture-backed by IVP, Sapphire Ventures, Owl Rock, NextEquity Partners, Scale Venture Partners, Threshold Ventures, Baseline Ventures, Top Tier Capital Partners, Industry Ventures, Heavybit, and Harrison Metal Capital. Learn more at https://circleci.com.

CircleCI is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.