Media Strategy Manager

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Our Company


Afterpay is transforming the way we pay by allowing customers to receive products immediately and pay for their purchases over four installments, always interest-free. The service is completely free for customers who pay on time - helping people spend responsibly without incurring interest, fees or extended debt!


Afterpay is offered by more than 55,000 of the world’s best retailers and has more than 10 million active customers globally. In the U.S. more than 5 million customers use Afterpay and is offered by more than 15,000 of the top fashion and beauty retailers across the country - including Anthropologie, Forever 21, DSW, GOAT, Finish Line, Levi’s, Mac Cosmetics, Ray-Ban and many others. We are currently available in Australia, New Zealand, the United States, Canada and the United Kingdom where the brand is called Clearpay. Our U.S. headquarters are located at the heart of the retail and business district in San Francisco, California.


Afterpay is on a mission to power an economy in which everyone wins. 


The Role


This is a newly created role within the Strategy Organization, reporting to the Media Strategy & Insights Team Lead. The purpose of the role is to partner with the US Partner Marketing and Global Growth organisations within Afterpay to help create world class Co-Marketing campaigns that drive value to our Merchants. This includes how we use performance data, insights, 1st Party Audiences, and research to develop a playbook for how we drive merchant performance across our owned operated media channels, as well as how we partner with merchants to provide guidance for merchant owned media channels. We are looking to arm our internal partners with the tools to differentiate Afterpay from competitors, by using our 1st party data to drive incremental revenue, custom growth, sales, and traffic. 


We are looking to support merchants at scale, through playbooks that can be leveraged by partner marketing to address enterprise merchants. We also want to drive processes that can scale as we look to incorporate new media channels into our comarketing offering. This role should be grounded in understanding media planning, hands on ability to manage audiences in the CDP, and collaboration in how we support various partners across the business.



Responsibilities


This role will support in driving Media Strategy for Afterpay's US Region, including CDP operations and owning the Audience Taxonomy, building playbooks for co-marketing to drive performance and business growth, and providing the measurement framework for US co-marketing campaigns


-Collaborate with members of the Partner Marketing team to recommend media tactics, insights, or optimizations that help our merchants deliver upon our strategic partnership goals

Partner with Global Growth, Analytics, and Product to enable the scaling and improvement of the media activation process 


-Understand alignment in Merchant Performance goals and internal metrics, to ensure co-marketing efforts drive positive outcomes for both sides of the partnership


-Partner with Data Science and Analytics to evolve our audience and insights to support the business

Help scope measurement framework and build out playbooks for new channels, industries, and products as we continue to grow the Merchant Co-Marketing platform


-Ensure we are building scalable process for improvement of media activation


Experience


-5+ years working with media planning, strategy, and or media insights Past experience with campaign management or media planning for Paid Social, Influencer Marketing, and/or email marketing campaigns


-Ability to demonstrate understanding of MMM and MTA media measurement Ability to translate performance results and insights into actionable media recommendations


-Experience working with DMP/CPD platforms such as Tealium, Neustar, Adobe, or Salesforce KruxProficient with BI tools such as Tableau, Looker, or Domo


-Ability to think critically, problem solve, and prioritize across competing performance metrics and campaign goals


-Experience working in global environments managing multiple markets and stakeholders Deep analytical mindset with great attention to detailProficient in SQL is preferred but not requiredPrior experience at a consulting firm (optional)


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Technology we use

  • Engineering
    • JavaLanguages
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    • KotlinLanguages
    • cssLanguages
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    • kafkaLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • SpringFrameworks
    • MySQLDatabases
    • TeradataDatabases

Location

We are excited to transition to a hybrid working arrangement as we open our new headquarters this fall, working from the office at least two days/week

An Insider's view of Afterpay

How does your team reward individual success?

Our People team created a recognition survey so as a manager, I can see how each individual on my team prefers to receive recognition for a job well done. This is snacks for some, time off for others. At a fast-growing, hyper-dynamic organization like Afterpay, our teams are working at speed. Sharing even little forms of rewards goes a long way.

Alison Meyer

Industry Marketing Director

What does your typical day look like?

The thing I love most about my job is that there is no typical day. It's usually a mix of cross-functional meetings, customer interviews, making presentations, reviewing product requirements, analyzing and interpreting data, interviewing candidates for roles at Afterpay, and planning what will be on our Product roadmap in the coming months.

Sunil Parekh

Director of Product, Consumer Experience

What makes someone successful on your team?

Success here is to have ownership of your projects. This means responsibility, being proactive in moving projects forward, collaborating across teams, and knowing projects inside out, from implementation details to business impact. It's being curious, creative, motivated, and tenacious. It’s awesome to see your work impact customer experience.

Jose Picado

Software Engineer

How do you make yourself accessible to the rest of the team?

I believe in an open-door mindset, which is one should be always available for being reached out. With full transparency of my schedule, I'm clear that my calendar is always up-to-date so they should feel free to book any time slot. I am also active on our communication channels. When not available, I always give an estimation when I'll reach back.

Han Qin

Director of Engineering

How does the company support your career growth?

My managers have been extremely thoughtful and great listeners. They’ve helped steer my roles and responsibilities in a way that adds value to the company and also supports my personal goals and career growth.

Kiersten Abueg

Marketing Associate

What are Afterpay Perks + Benefits

Afterpay Benefits Overview

We play fair and reward you for doing the right thing. We pride ourselves on fairness and offer equitable and competitive compensation. You will receive medical, vision and dental insurance - 100% covered. You will enjoy working from our beautiful office space in San Fransisco and feel trusted to work flexibly, remaining connected to smart people in all our locations.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Recreational clubs
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Continuing education available during work hours

Additional Perks + Benefits

We have a pay for performance culture so you can expect to be rewarded for high performance. We pride ourselves on fairness and offer a competitive total reward package made up of salary, incentives and benefits including the opportunity to enroll in our share matching plan.

We have a strong focus on health and wellbeing at Afterpay as we aim to support you to succeed in both your career and personal lives, such as providing employees with a corporate membership to Headspace. We offer a wide range of insurance programs so you have the flexibility to choose what is best for you. Afterpay covers 100% of the employee cost and 75% of the cost of your dependents.

We value diversity and a collaborative and inclusive environment where everyone feels they belong is important to us.

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