Revenue Operations Analyst

| San Francisco | Hybrid
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The opportunity 

Grammarly empowers people to thrive and connect, whenever and wherever they communicate. More than 20 million people around the world use our AI-powered writing assistant every day. All of this begins with our team collaborating in a values-driven and learning-oriented environment. 

To achieve our ambitious goals, we’re looking for a Revenue Operations Analyst to join our Revenue Operations team. This role will manage and harness the data used across Sales, Marketing, and Customer Success teams to unlock growth opportunities, deliver ongoing analyses to guide funnel optimizations, increase sales efficiency, and bring transparency to the performance of our enterprise business. The RevOps Analyst will create, maintain, and analyze all data in Salesforce through reporting and dashboards while analyzing and monitoring key metrics and indicators for account acquisition, engagement, and retention. As a key member of the Revenue Operations team, they will provide key insights about industry trends to help guide Grammarly’s growth efforts.

Your impact

Grammarly’s B2B efforts are still in an early phase of scaling, and this will be a founding role on the RevOps team. In your work with sales data, you will lay important groundwork and have a massive impact on the functional team, the sales organization, and the entire company. You will work with the Data Science and Engineering teams to develop deep data analytical skills and understandings to tell compelling data-driven stories. You will advocate and champion effective data approaches and services for Grammarly’s B2B efforts.

  • Within your first 30 days, you will meet the team and internalize the Grammarly Business sales models. You will establish relationships with key collaborators, including Grammarly Business and marketing leads, data scientists, and the Sales team. You will complete a small report with well-articulated and actionable data insights. You will take ownership of north-star metrics and create sales and marketing dashboards in Salesforce.
  • Within your first 90 days, you will become fully proficient in querying our internal tools and understanding all of Grammarly Business’s key metrics. You will start collaborating cross-functionally to help fulfill data requests on sales-related projects. You will complete one in-depth data report with well-articulated and actionable insights. You will also establish a comprehensive template for reporting quarterly progress updates.
  • By 6 months in, you will be the go-to person for all Salesforce analysis needs or analyses that rely on third-party data. You will be able to independently fulfill all tailored data requests from managed accounts. You will have a clear understanding of data needs from the Sales team and collaborate with data scientists and engineers to begin automating these processes (where possible). 
  • By the end of the first year, you will build analyses aimed at generating insights to optimize sales funnels—this will involve integrating third-party data with internal data sources. You will be comfortably set up and will have ongoing collaborations with data scientists and engineers to help automate data needs.
  • By the end of year two, you will be the go-to expert on B2B sales data for Grammarly.

We’re looking for someone who

  • Embodies our EAGER values—is ethical, adaptable, gritty, empathetic, and remarkable.
  • Has a positive, learning mindset along with a detail-oriented, analytical approach to solving problems.
  • Is responsible and resourceful. This person will be relied upon to push projects forward for other teams even when there is incomplete data or resources.
  • Loves to collaborate and work cross-functionally. The RevOps Analyst will be interacting with many people and teams across the company, including team leaders.
  • Has experience with (and thoroughly enjoys) diving into data.
  • Can use advanced data analysis skills to improve understanding of business metrics while working proactively to identify and address limitations.
  • Has experience with SQL and Excel (or equivalent software). Prior experience with programming languages is a plus but not required.
  • Knows their way around Salesforce Sales Cloud (or has equivalent experience with a different CRM).

Support for you, professionally and personally

  • Professional growth: We hire people we trust, and we give team members autonomy to do their best work. We also support professional development with training, coaching, and regular feedback.
  • A connected team: Grammarly builds a product that helps people connect, and we apply this mindset to our own team. We have a highly collaborative culture supported by our EAGER values. We also take time to celebrate our colleagues and accomplishments with global, local, and team-specific events and programs.
  • Comprehensive benefits: Grammarly offers all team members competitive pay along with a benefits package that includes superior health care. We also offer ample and defined time off, catered lunches, gym and recreation stipends, admission discounts, and more.

We encourage you to apply

At Grammarly, we value our differences, and we encourage all—especially those whose identities are traditionally underrepresented in tech organizations—to apply. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Grammarly will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance. Grammarly is an equal opportunity employer and participant in the U.S. Federal E-Verify program.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • StylusLanguages
    • TypeScriptLanguages
    • Objective-C++Languages
    • ClojureLanguages
    • GoLanguages
    • ReactLibraries
    • ReduxLibraries
    • MobXLibraries
    • PyTorchLibraries
    • RxJava2Libraries
    • RxJSLibraries
    • scikit-learnLibraries
    • Vowpal WabbitLibraries
    • LeakCanaryLibraries
    • AlamofireLibraries
    • StarscreamLibraries
    • LottieLibraries
    • FlatBuffersLibraries
    • XGBoostLibraries
    • OpenNLPLibraries
    • spaCyLibraries
    • AllenNLPLibraries
    • Node.jsFrameworks
    • SparkFrameworks
    • TensorFlowFrameworks
    • MockitoFrameworks
    • EspressoFrameworks
    • UI AutomatorFrameworks
    • OpenNMTFrameworks
    • AWS RDSDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • FigmaDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM
    • Salesforce Marketing CloudEmail

Location

Grammarly’s San Francisco headquarters is located downtown, just a 5-minute walk from the Embarcadero BART station.

An Insider's view of Grammarly

How do you collaborate with other teams in the company?

We resolve our problems with constructive discussions that are only made possible by the level of empathy and listening skills that team members have here. It makes me happy to know I work with such exceptional people.

Maryna

Engineering Manager

How does the company support your career growth?

I was initially attracted to (and surprised by) the growth and scale of the business, and the feeling only grows as we expand into B2B. With its adaptable, positive, and passionate team, Grammarly is a unique place to be."

Nicole

Product Marketing

What is your vision for the company?

Writing helps us all achieve personal, professional, and academic success, but effective communication requires talent and time. It can be very challenging, and we may not always be able to effectively express our meaning, convey our intent, and be fully understood—creating a gap with our audience. We’re building Grammarly to close this gap.

Brad

CEO

What projects are you most excited about?

I always feel pumped when I see the positive feedback we get from our users. To know that your work is helping people discover a product that meaningfully improves their lives—it never gets old.

Shanik

Head of Growth

What are Grammarly Perks + Benefits

Grammarly Benefits Overview

Grammarly offers all team members competitive pay along with a comprehensive benefits package that includes superior health care. We also offer ample and defined time off, gym and recreation stipends, admission discounts to events and cultural institutions, and more. We frequently take time to acknowledge and celebrate our colleagues’ accomplishments.

On top of our programs and policies, Grammarly also believes strongly in making sure that a major benefit is the company’s focus on a culture of collaboration and cooperation. We hire people we trust, and we give team members autonomy to do their best work. We also support professional development with training, coaching, and regular feedback.

Culture
Volunteer in local community
Partners with nonprofits
Remote work program
Grammarly is excited to offer a remote-first hybrid working model. Learn more here: https://www.grammarly.com/blog/remote-first-hybrid-work-model/
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Grammarly-paid insurance programs include life, AD&D, and short-term and long-term disability.
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Fitness initiatives at Grammarly include In-office yoga and sponsored race teams.
Mental health benefits
Grammarly provides employee assistance programs and counseling services (including virtual care).
Financial & Retirement
401(K)
Company equity
Child Care & Parental Leave Benefits
Generous parental leave
We provide up to 12 weeks of parental leave for the birthing person and 8 weeks of leave for the birthing partner.
Vacation & Time Off Benefits
Generous PTO
Sabbatical
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Some meals provided
Company-sponsored happy hours
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Grammarly offers employees professional development opportunities like an annual individual budget for training along with the ability to attend job-related conferences and seminars.
Lunch and learns
Promote from within

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