About Scoop

Scoop brings co-workers and neighbors together to enjoy a smooth carpooling experience—unlocking new opportunities to create friendships, improve their well-being, and make the most of their valuable time.

Learn more in Crunchbase: https://news.crunchbase.com/news/scoop-raises-60m-for-corporate-carpooling-as-gridlock-ruins-america/

Revenue Operations @ Scoop

At Scoop, we bring commuters together in carpools they’ll love by partnering with their employers across the country. While our team member responsibilities are diverse, we are united in our drive to impact quality of life in our communities, and equally driven to invest in each other’s growth.

The Revenue Operations team is at the center of the revenue team’s growth and expansion. We are growing aggressively but through intelligent decision making and strategic resource allocation. Scoop is looking for a driven, analytical, process-oriented Senior Revenue Operations Analyst, Tools Admin to assist in optimizing the day-to-day success of the revenue organization.

In this role you will:

• Work closely with revenue leadership to understand their needs, identify the problem, and present solutions, in addition to providing support with appropriate resources (i.e. reports, structure, analytics and best practices)
• Establish yourself as a cross-functional resource bringing your technical expertise and ability to problem-solve to effectively design solutions that increase revenue productivity and remove bottlenecks
• Balance incoming requests, triage and prioritize, develop a plan/roadmap, set and communicate expectations, execute and measure success/adoption metrics
• Support change management activities to implement new/existing processes, in addition to providing support on training the revenue team on best practices 
• Develop a deep understanding and knowledge of Scoop’s business, process, and technologies to proactively seek out inefficiencies and work cross-functionally to recommend action
• Help inspect weekly forecast and work with AEs to constantly improve SFDC hygiene
• Own and project manage list of initiatives on our team’s roadmap

You should:

• Have 3+ years of Salesforce.com administration experience and/or relevant experience in revenue operations
• Have advanced SFDC skills covering the entirety of the sales cloud including report creation, dashboards & data manipulation using dataloader or similar tools -- Salesforce Certified Advanced Administrator (preferred)
• Have advanced Gainsight skills including report creation, data syncing, data management, and journey orchestrator
• Be proficient with Excel/Google Sheets, PowerPoint/Google Slides, Word/Google Doc

You also:

• Are able to communicate clearly to all levels of the organization
• Are highly coachable with a constant desire to learn and grow
• Have a high degree of comfort with ambiguity and balancing multiple priorities
• Thrive in a work environment anchored on honest and direct feedback

Life @ Scoop

Founded in 2015 and based in downtown SF, our team mixes technology and elbow grease every day, with one statistic in our crosshairs: 80% of Americans drive alone to work. At Scoop, we envision a world where commuters feel empowered - starting with a choice to make their commute a meaningful part of their day. We embody that same spirit within our own culture, empowering every team member to make this the most meaningful experience of their career.

The atmosphere overall is dynamic and unique. It’s influenced by our backgrounds at successful startups, big tech companies, and premier consulting firms - blended and crafted into what feels natural and right for this company. It plays out in our balance of scrappy and strategic, frameworks, and fast thinking. 

This spirit also plays out in our investments in Diversity, Equity, and Inclusion (DEI). In 2019, Scoop established a DEI Committee with a mission reflective of our belief that energy is contagious and being considerate of others is core to how we operate at Scoop. We’re dedicated to building a diverse, equitable, and inclusive culture where all employees feel safe, respected, and a sense of belonging. Our initiatives over the past year have included: offering education on mental health opportunities in the workplace, formalizing Employee Resource Groups, and improving our candidate pool and hiring processes. These efforts have not gone unnoticed; Scoop has been externally recognized for both our leadership and commitment to diversity. 

At Scoop, we’re all united by our desire to change the way people get to work - and committed to enjoying the journey together along the way.