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Senior Manager, Finance Analytics and Insights

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Company Description

ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®
 
We're looking for people who are ready to roll up their sleeves and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.
 
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Job Description

Job Title: Senior Manager, Finance Analytics
Location: Atlanta, GA or Houston, TX

The Team:
The Finance organization at ServiceNow is a strategic function that partners with the business teams to enable the growth and success of the company. The central analytics and insights team supports all areas of Finance with the information and analysis needed for decision-making, project prioritization and process improvement. We are a hungry and humble team focused on making the world of work, work better for people.

The Role:
We are seeking a Senior Manager of Finance Analytics to join our Finance organization and help build out analytics and operations capabilities to support all aspects of the Finance organization. The preferred candidate will have experience with multiple reporting tools such as Tableau, SAP BI, Power BI and will be comfortable with building financial models and managing large sets of data. They will work cross-functionally across Finance, IT and Corporate Analytics with the primary objective of enabling Finance leadership to make strategic, analytically driven and effective decisions.

What you get to do in this role:  

  • Develop the framework and methodology for the visualization of key data models, based on stakeholders’ requirements and usage
  • Drive the implementation of Finance reporting, analysis and modeling tools, including integration with ServiceNow products
  • Drive analytics enhancement roadmaps, develop new tools, and collaborate across Finance to help scale analytics capabilities with the growth of the organization and company
  • Engage with senior finance management to provide actionable insights into business drivers, financial performance and risks in the form of regular reporting and ad-hoc analysis
  • Build complex data models to perform business analysis
  • Develop and evolve key performance metrics to help optimize finance organization productivity and influence executive decision-making
  • Design solutions to automate manual reporting and achieve greater efficiency in key finance monthly and quarterly processes
  • Ensure data integrity and develop weekly/monthly/quarterly metrics reporting cadence
  • Other ad hoc responsibilities in support of finance and business operations initiatives


Qualifications

To be successful in this role you have:

  • 10+ years of Business Intelligence / Finance Analytics / Finance Operations experience
  • 3-5 years of team management experience
  • Bachelor’s degree in Finance/ Data Science/ Engineering/ Information Systems/Business Analysis, or related fields
  • Advanced Tableau and SAP Business Objects capabilities with a working knowledge of SQL to manage large and complex datasets. PowerBI, Qlikview, SAP HANA, and Anaplan experience a plus.
  • Understanding of advanced analytics (predictive analytics, business intelligence and machine learning) to leverage the power of data to gain richer business insights
  • Keen understanding of senior finance management user experience
  • Strong advanced analytical and problem-solving ability
  • Comfortable with working in a fast-paced environment
  • Strong interpersonal and communication skills and the ability to collaborate effectively with others
  • Self-motivation and the ability to multitask
  • Positive “can do” attitude, enjoys challenges
  • Detail oriented and comfortable working with large data sets



    Additional Information

    ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

    If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at +1 (408) 501-8550, or [email protected] for assistance.

    For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.


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    Technology we use

    • Engineering
      • JavaLanguages
      • JavascriptLanguages
      • ReactLibraries
      • Node.jsFrameworks
      • MariaDBDatabases
      • MongoDBDatabases
      • MySQLDatabases
      • PostgreSQLDatabases

    Location

    101 2nd St #1400, San Francisco, CA 94105

    An Insider's view of ServiceNow

    How would you describe the company’s work-life balance?

    I am a working mom, and I appreciate the privilege of being able to work from home when I need to adjust my hours. I could be offline for two hours in the middle of the day because there's a school event for my kids. To be able to do so without the pressure of, "Oh my goodness! Now it's going to make me look bad," I don't take that for granted.

    Kurdin

    Manager, Strategy & Operations

    What does your typical day look like?

    If I could clarify one thing about being an engineer, we're a lot more collaborative than people think. Engineers can be seen as always sitting by themselves in front of a computer in a dark room and code just streaming down it. However, we work closely with project managers and designers to create the best product for customers.

    Viviana

    Senior Machine Learning Engineer

    How does the company support your career growth?

    Since joining ServiceNow, I've built out my leadership team, and 60% are women. My goal for my team is to create opportunities and a platform to showcase the incredible impact that they're having on the business, whether that's having them lead a critical initiative with cross-functional visibility or present during a C-suite meeting.

    Vanessa

    President, ServiceNow.org

    What is your vision for the company?

    We want to create a place where people want to come to work every day and do what they enjoy–where they feel challenged, collaborate with colleagues around the globe, and know what they're doing matters. It is really humbling to work with so many hardworking individuals who also want to see each other succeed and who are building something great.

    Pat

    Chief Technology Officer

    What are some things you learned at the company?

    Sometimes, we feel a little self-conscious. We may feel intimated or too shy to share our points of view. But in order to make an impact, we need to be able to trust our voice.

    Ying

    Director, Product Design

    What are ServiceNow Perks + Benefits

    ServiceNow Benefits Overview

    We make work better for people—including our own. From work environments that help us do our best work, to benefits and a culture that encourage employees to stay healthy, happy, engaged, and growing, we keep our people at the center of everything we do.

    Culture
    Volunteer in local community
    Open door policy
    Open office floor plan
    Flexible work schedule
    Remote work program
    Diversity
    Documented equal pay policy
    Dedicated diversity and inclusion staff
    Mandated unconscious bias training
    Diversity manifesto
    Mean gender pay gap below 10%
    Diversity employee resource groups
    Hiring practices that promote diversity
    Health Insurance & Wellness Benefits
    Flexible Spending Account (FSA)
    Disability insurance
    Dental insurance
    Vision insurance
    Health insurance
    Life insurance
    Wellness programs
    Financial & Retirement
    401(K)
    401(K) matching
    Company equity
    Employee stock purchase plan
    Performance bonus
    Charitable contribution matching
    Child Care & Parental Leave Benefits
    Childcare benefits
    Generous parental leave
    Family medical leave
    Adoption Assistance
    Vacation & Time Off Benefits
    Unlimited vacation policy
    Generous PTO
    Paid volunteer time
    Paid holidays
    Paid sick days
    Office Perks
    Commuter benefits
    Company-sponsored outings
    Free snacks and drinks
    Company-sponsored happy hours
    Onsite office parking
    Onsite gym
    Professional Development Benefits
    Tuition reimbursement
    Lunch and learns
    Promote from within
    Mentorship program
    Online course subscriptions available

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