Sr. Manager, Revenue Operations at Affirm

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Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

As a Sr. Manager, Revenue Operations, you will work closely with the commercial leaders (SVP of Sales and/or SVP of Client Success) as their key partner to drive sales force efficiency. You will do this through optimizing processes, providing analytics to drive strategy, build and operationalize our compensation programs, and help develop the tools that make the teams as productive as possible. We're looking for candidates who are excited to help our commercial teams by proactively seeking new opportunities to mature and scale the business. The ideal candidate must be tactical in helping build out programs and automation as well as strategic in thinking through coverage models as the teams and business scale. We are seeking a strong leader to build out our Rev Ops team and help us make lending fast, fair, and affordable for all!

What You’ll Do:
  • Manage of team of analysts, supporting the Sales and/or Client Success teams, driving projects to create efficient sales cycle processes, with a focus on automation, to help the teams acquire and grow our merchant base
  • Define and measure critical metrics, create forecasts and build dashboards for the teams to easily understand the health of the business, and find opportunities and build strategies to help them hit their goals
  • You will craft and operationalize variable compensation programs, working with commercial leaders and cross-functional teams to design the plans, set quotas, and regularly report on the team and individual performances
  • Work with the business system team to design, improve and implement new Salesforce features and 3rd party tools as well as define processes to ensure data integrity within our CRM
  • Own deal approval processes and forums with a focus on developing progressive improvements
  • You will work with Revenue Enablement to train and support the growing commercial teams as well as support the growth of your own team
What We Look For:
  • BA/BS or equivalent 4-year degree required
  • 4+ years of proven experience in revenue/sales operations
  • Strength in managing a team and developing individual contributors
  • Expert proficiency in Salesforce.com and working knowledge of business intelligence tools (Looker), SQL, SOQL, and Excel
  • Experience in forecasting, data analytics, and modeling
  • Passion for pioneering innovative, highly effective tools & processes
 
We’re excited to announce that Affirm is now a remote-first company!  The majority of our roles can be accomplished anywhere in the U.S. and Canada (with the exception of Quebec).  While most Affirmers will have the option to choose a remote-first accommodation, our offices in San Francisco, New York City, Pittsburgh, Chicago, and Salt Lake City will remain operational and accessible for anyone to use on a voluntary basis. 
 
Please note that visa sponsorship is not available for this position.
Check out our remote-first approach to learn more about the new ways we work.
 
If you got to this point, we hope you're feeling excited about the job description you just read. Even if you don't feel that you meet every single requirement, we still encourage you to apply. We're eager to meet people that believe in Affirm's mission and can contribute to our team in a variety of ways – not just candidates who check all the boxes.
 
At Affirm, "People Come First" is a core value and that’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our D&I program here and our progress thus far in our 2019 D&I report.
 
We also believe “It’s On Us” to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.
 
We will consider for employment qualified applicants with arrest and conviction records in accordance with applicable federal, state and local laws, including the San Francisco Fair Chance Ordinance. By clicking "Submit Application," I acknowledge that I have read the Affirm Employment Privacy Policy, and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
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Technology we use

  • Engineering
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SwiftLanguages

Location

Affirm's office is located in San Francisco's Financial District with close access to great coffee, restaurants, and bars.

What are Affirm Perks + Benefits

Affirm Benefits Overview

We’re excited to announce that Affirm is now a remote-first company! The majority of our roles can be accomplished anywhere in the U.S. and Canada (with the exception of Quebec). While most Affirmers will have the option to choose a remote-first accommodation, our offices in San Francisco, New York City, Pittsburgh, Chicago, and Salt Lake City will remain operational and accessible for anyone to use on a voluntary basis.

For this new way of working, we’re thrilled to introduce a dynamic and competitive compensation model and total rewards package that complements our remote-first work style. Affirm’s 2021 benefits will allow flexibility for Affirmers to customize their experience by selecting benefits based on their individual needs and preferences to be successful from almost anywhere -- continuing to lean into our value of “People Come First”.

Culture
Volunteer in local community
Partners with Nonprofits
Affirm Cares is a 501(C)3 employee foundation dedicated to supporting nonprofit causes in our communities.
Friends outside of work
Eat lunch together
Intracompany committees
Our Diversity and Inclusion Council is comprised of Affirmers from across all organizations and levels working together to build towards a more diverse and inclusive workforce.
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Affirm supports paid parental leave for periods of disability and for baby bonding.
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Affirm provides leaves of absences for eligible employees under the federal Family and Medical Leave Act (FMLA) and California Family Rights Act (CFRA).
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Some Meals Provided
Happy Hours
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend

Additional Perks + Benefits

Check out Affirm's 2020 DEI Report here: http://bit.ly/affirmdei2020

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