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As Marqeta's Group Product Manager, you'll join the Risk, Fraud and Disputes Team and own the entire Risk Decisioning Product suite for Marqeta. As a senior individual contributor, you will be in charge of challenging the status quo and creating a revolutionary suite of fraud management products at Marqeta. You will strike the right balance between stopping fraud while protecting legitimate transactions. You will be an experienced AI leader with a deep understanding of AI and fraud product development. You will partner with a diverse set of teams including engineering, data scientists, risk operations, legal, GTM and marketing.
We work Flexible First. This role can be performed remotely anywhere within the United States or from our Oakland, CA office. We’d love for you to join us!
The Impact You'll Have
- Define and execute a clear, actionable strategy that aligns with the company’s overall growth objectives.
- Lead and inspire others with a compelling product vision and roadmap, driving alignment and seeking consensus among leadership, peers, and teams
- Deeply understand fraud and risk for issuers to identify impact of initiatives or features across the platform. This includes understanding of the competitive landscape, AI-based fraud tools, rules-based fraud engines and strong customer authentication tools.
- Develop AI-powered products and features that directly address customer pain points and drive business outcomes. Work cross functionally to ensure customer success.
- Own the complete P&L for your suite of products and drive business/product/operational changes keeping financial outcomes top of mind.
- Represent Marqeta in industry fairs as thought leader in fraud and risk management for Issuers. Be an expert on the trends in everything from fraud and risk in prepaid, debit, credit, ACH and other emerging payments options.
- Collaborate across customer-facing and technical teams to collect inputs for prioritization of features, including value, effort, usability, and priority
- Create well-defined Product Requirement Documents focusing on customer and business value and defining metrics to quantify success
- Deliver customer value iteratively, managing products through various launch phases and follow-on releases.
- Act as technical advisor to educate and evangelize feature(s) with customers via meetings, presentations, and other forums
- Collaborate with go-to-market partners to develop product collateral, presentations, trainings, and other tools to bring products to customers and prospects
- Bring context to the team and organization on the industry and customer life cycle
- Identify critical metrics to assess success and performance of products, in ways that resonate with the business
Who You Are
- 10+ years in product management roles designing and delivering fraud and risk solutions that have delighted customers and driven business growth
- Proven track record of setting vision and strategy for a portfolio of products and translating it into a roadmap with rigorous end-to-end execution
- Experience recruiting and growing top talent and building high performing teams, with strong EQ and leadership skills
- Strong written and verbal communication skills with a talent for precise articulations of customer problems for technical and business audiences
- Proficient in identifying key metrics, analyzing data, and balancing quantitative and qualitative information to make decisions
- “Roll up your sleeves” mentality to make your products and team successful, seeking root causes, assigning ownership, and driving accountability to get things done
- Creativity and customer empathy to translate features or functions into user flows, experiences, or value propositions that can generate new products
- Creativity to propose 0->1 features and solutions, working without clear direction
Nice-To-Haves
- Strong understanding of the payment industry ecosystem: card brand regulations, ISO 8583, EMV and digital wallets.
- Strong technical acumen, curiosity, and familiarity with new technologies, API’s, programming languages, and databases
- Implementation of solutions processing 100M+ transactions per day
Your Manager
- Sameer Patwary
Typical Process
- Application submission
- Recruiter phone call
- Hiring manager video call
- Virtual “Onsite” consisting of 4-5, 45 min calls
- Offer!
Compensation and Benefits
Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States:
- National: A baseline tier that applies to most of the geographic territory of the United States.
- Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA
- Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City.
Visit this page or consult with a Recruiter to determine which tier would be applicable to you.
When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is:
- National: $170,300 - $212,900
- Premium: $184,400 - 230,500
- Premium Plus: $200,400 - $250,500
We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.
Along with monetary compensation, Marqeta offers
- Multiple health insurance options
- Flexible time off – take what you need
- Retirement savings program with company contribution and after tax contributions
- Equity in a publicly-traded company and an Employee Stock Purchase Program
- Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave
- Free therapy sessions, financial and professional coaching, and legal advice
- Monthly stipend to support our remote work model
- Annual “development dollars” to support our people growth and development
Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). You don’t need to be a Payments expert to join the Marqeta Team, let us help you with that. This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all.
Marqeta’s Values– Solve for the Customer: With a deep understanding of our customers' business and empathy for their needs, we deliver products and services that drive their success. Earning and keeping their trust guides everything we do.
– Do What's Right: Knowing businesses and livelihoods depend on us, we pursue solutions that disrupt responsibly and deliver high-quality results that our customers count on. We own our work from start to finish.
– Simplify and Innovate: We approach challenges with curiosity and take smart risks. Innovation comes from finding better, simpler ways to achieve extraordinary outcomes.
– Win as a Team: We succeed together by embracing diverse perspectives and pushing each other to raise the bar. We lead with humility and set aside hierarchy to work as a team.
– Make it Count: We drive forward with focus and agility. With a sense of urgency and purpose, we get the job done, and done right.
Equal Employment Opportunity, Accommodations and Privacy
Marqeta is proud to be an equal opportunity employer that gives consideration to all qualified applicants regardless of race, ancestry, national origin, color, Indigenous, citizenship, religion/creed, sex, sexual orientation, gender identity, gender expression marital status, family status, disability, veteran status, criminal histories consistent with legal requirements, or any other characteristic protected by applicable law.
Our dedication to diversity and inclusion extends beyond the categories above. Review Marqeta’s ESG Report to see that dedication in action. Fostering an environment where everyone feels valued and respected creates a stronger and more innovative team at Marqeta. We celebrate the unique contributions of each individual and empower all members of our organization. Join us in building a company where diversity thrives and everyone can be their authentic selves.
If you require reasonable accommodation for the application process and beyond (including due to a disability), please submit this form and we will be more than happy to assist you. Marqeta will make reasonable accommodations for candidates when needed in accordance with applicable law. The Applicant and Candidate Privacy Notice applies to the personal data that you directly provide to us or that we collect during the application and candidate recruitment process.
Marqeta Oakland, California, USA Office
Located in the heart of downtown Oakland, Marqeta is proud to be one of the best employers in the East Bay. Our headquarters is located on the shores of Lake Merritt and is walking distance to some of Oakland's best restaurants and breweries on Broadway as well as the 19th St Oakland BART stop.
What you need to know about the San Francisco Tech Scene
Key Facts About San Francisco Tech
- Number of Tech Workers: 365,500; 13.9% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Google, Apple, Salesforce, Meta
- Key Industries: Artificial intelligence, cloud computing, fintech, consumer technology, software
- Funding Landscape: $50.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Sequoia Capital, Andreessen Horowitz, Bessemer Venture Partners, Greylock Partners, Khosla Ventures, Kleiner Perkins
- Research Centers and Universities: Stanford University; University of California, Berkeley; University of San Francisco; Santa Clara University; Ames Research Center; Center for AI Safety; California Institute for Regenerative Medicine
