Blend makes the process of getting a loan simpler, faster, and safer. With its digital lending platform, Blend helps financial institutions including Wells Fargo and U.S. Bank increase productivity and deliver exceptional customer experiences. The company processes nearly $2 billion in loans daily, helping millions of consumers gain access to the capital they need to lead better lives.

This role provides essential support for HR Benefits and Operations functions through the right balance of strategy, efficiency, accuracy and a customer centric mindset. It’s expected to lead the benefits strategy and measure and collaborate on process optimization through routine evaluation of People Ops practices. The person in this role will establish themselves as a go-to resource for all employees on company practices, policies and benefit offerings, and will act with accountability for data integrity, reporting, and record keeping.

How you'll contribute - Benefits Administration:

• Answer and resolve employee benefits questions, and liaise with benefits broker on benefits issues
• Manage brokers/vendors to receive highest quality benefits and leave administration support
• Lead annual open enrollment process
• Process new enrollments and qualifying life event changes in our benefits administration system
• Process semi-monthly funding of pre-tax savings accounts
• Manage COBRA enrollments

Contributions Cont. - Organizational Support:

• Respond to, or triage, employee inquiries sent to the People Operations inbox 
• Complete employment verification requests
• Provide termination support to HR Business Partners: coordinate exit logistics with IT and Finance, prepare and send exit documents, etc. 
• Maintain compliance as it relates to: Annual ACA reporting, FLSA review of new roles, Updating employee handbook and labor law postings 

Contributions Cont. - Onboarding Facilitation:

• Facilitate and manage bi-weekly new hire orientation
• Process all new hire paperwork 
• Examine operational touch points to make recommendations on areas for improved efficiency and effectiveness

Who you are:

• 4+ years experience in human resources or related administrative function
• A positive, “can do,” service-oriented attitude, with excellent follow through on issues
• Strong communication skills, and ability to communicate professionally via email 
• Ability to multi-task and manage time efficiently, experience in a fast paced high tech environment a plus
• Proven customer service skills, has a solid track record of delivering results and a desire to exceed expectations
• Demonstrated ability to handle sensitive information with the utmost confidentiality
• A desire to constantly improve, fixes processes, addresses issues and solves problems
• Excel knowledge and human resources systems experience a plus

Benefits and Perks:

• Meaningful equity and a 401(k) plan
• Comprehensive health benefits
• Sponsored gym memberships, ClassPass credits, or wellness stipend.
• Lunch, dinner, snacks, and Pizza Fridays
• On-site meditation, yoga, and massages
• Flexible work schedule, with open vacation policy
• 4 months of paid parental or personal leave
• Convenient location, with parking programs, and flexible commuter options

Blend is an equal opportunity employer that values diversity, inclusion and belonging. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We will consider for employment all qualified applicants with arrest and conviction records in a manner consistent with applicable law, including the San Francisco Fair Chance Ordinance.