Data Annotator, HR domain

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Human Resources Focused Data Annotator  employment via Workforce Logiq (PRO Unlimited)

The position is fully remote and part-time (candidates must be authorized to work in Canada, PGWPP accepted): 20 hours a week at a minimum, maybe more by mutual agreement, up to 40 hours a week.

Overview:

Data annotation entails categorizing, tagging, and evaluating textual information. In this case the textual information would be related to the field of HR, including articles about HR policies and tickets concerning HR issues. 

In particular, some of the tasks you would do in this role include:

  • Grading the quality of algorithmic responses to user queries
  • Tagging salient information in user-entered text
  • Identifying relevant HR terms in support tickets filed by real users
  • Categorizing support tickets using a complex taxonomy
  • Evaluating the performance of an AI chatbot

Requirements:

  • Fully fluent in written and spoken English at a professional level
  • Employment/education experience in Human Resources or a closely related field
  • Commitment to upholding security protocols when working with PII (personally identifiable information)
  • Authorized to work in Canada
  • Must be fully vaccinated against covid-19

Some attributes of successful candidates are:

  • Attention to detail coupled with the ability to see the big picture
  • Reliable performance on repetitive tasks (we like to think of our tasks as “non-boring and  repetitive”)
  • An analytical mindset
  • The ability to form and apply mental models consistently
  • Accuracy at speed
  • Motivation to meet recurrent deadlines on rolling tasks
  • Ability to explain your thought process and decision making
  • Willingness to put yourself in the shoes of others and empathetic understanding of the needs of users
  • Proficiency in performing online research
  • Proactive self-starter capable of focused, independent work
  • Adept at remote collaboration (Slack, Zoom, Google Suite)
  • Excited to learn and improve
  • Curious and creative

Preferred but not Required: 

  • Experience working in a large enterprise (in any role)
  • Familiarity with common IT terminology 
  • Knowledge of terminology and processes in Finance, Accounting, Facilities, or Legal

While we welcome professionals from all backgrounds, we want to be clear that this job does NOT require skills and qualifications in the following fields:

  • Data science and analytics
  • Computer science
  • Computations linguistics
  • Machine learning
  • Engineering

PLEASE NOTE: Both resume/CV and cover letter are required for consideration. In your cover letter, please indicate how many hours a week, on average, you will have available if hired.

Our candidate selection process involves a take-home Data Annotation challenge as a prerequisite to being interviewed on the ZOOM platform

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Location

Located in the heart of Silicon Valley, Moveworks Headquarters is adjacent to downtown retail, dining, and shopping with easy direct access to major freeways. Our building is surrounded by large, mature trees and plenty of free parking. We enjoy a high walk score with ample bike and running paths.

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