Here at Udemy, the Global People Strategy & Operations team strives to create and deliver a seamless and positive employee experience across the entire employee lifecycle. Leading with care and empathy, we develop efficient and people processes, systems, policies, and programs. We deliver data that is useful and accurate to create People-related strategies across the business. Our work also ensures Udemy remains protected and compliant. 

We are reimagining People Analytics at Udemy, and you will have the opportunity to help build the strategy and team from the ground up. We are looking for candidates who are doers; those who are energized by the opportunity to get in the weeds, build our foundations, and scale our People Analytics practices for the next phase of Udemy’s growth. 

Data-backed decision making is core to Udemy’s culture, and our People Analytics team will introduce data to inform, and ultimately drive, every people-related decision we make. We partner with our Executive Team and other key leaders to ensure they have a deep understanding of their team’s composition, health, engagement, and performance through dashboarding and bespoke analysis, help them anticipate key People decisions, and help them make those judgements with high confidence by providing the data they need. We also drive the charge on proactively identifying org-wide talent management opportunities to ensure we are attracting, retaining, and developing highly engaged and high performing teams.

What you’ll be doing:

• Building out and maintaining the People Analytics database. This includes constructing the architecture, and integrating multiple systems and data sources to build large and complex data sets to make them usable for analytics studies
• Developing core metrics and dashboards to ensure our business leadership have easy access to the right information when monitoring organizational health and making talent decisions
• Initiating and executing on data-guided analyses to help solve, inform, and support our Executive Team and our People, Places, and Learning org. (i.e., Learning and Development; Total Rewards; Recruiting, People Ops, DEI, etc.) 
• Leveraging our People Data to proactively identify new opportunities to drive high engagement, retention, and performance across the company
• Developing compelling, logically structured, and visually impressive presentations that will be shared at the PPL Leadership Team and Executive Team level
• Keeping up-to-date and introducing latest trends from technology, people analytics, and data science research to inform our team’s strategy

What we look for in you:

• 5+ years relevant experience covering: statistical techniques, advanced research design, and analytics/decision sciences with expertise in predictive modeling, time series forecasting, natural language processing (content and sentiment analysis), network analysis, machine learning, data mining, etc
• Expert SQL ability and proficiency with 1+ programming languages (e.g., R or Python)
• Experience with other analytics tools, data visualization tools (e.g. Tableau, Looker, Google Data Studio), and data pipeline tools (e.g., Airflow)
• Experience managing and working with large databases, data management, including understanding of various data structures and common methods in data transformation, data validation and audit
• Passion for HR innovation and a clear vision for how we can use People Analytics to drive meaningful impact towards business priorities
• Excellent consulting and collaborative skills – ability to translate business problems into research/analytics studies, as well as ability to communicate the results of analyses with business partners to impact strategy and action
• High integrity and discretion. People data is some of our most sensitive data and we expect employees with access to this to act with utmost professionalism

About Udemy

We believe anyone can build the life they imagine through online learning. Today, more than 35 million students around the world are advancing their careers and passions by exploring and mastering new skills on Udemy, and expert instructors are able to share their knowledge with the world. Through our global marketplace and our solutions for businesses and governments, we connect people everywhere with the skills they need for success in work and life. We’re a close-knit bunch that enjoys problem-solving and collaboration, and we share a serious belief in the power of learning and teaching to change lives. Udemy’s culture encourages innovation, creativity, passion, and teamwork. We also celebrate our milestones and support each other every day.

Founded in 2010, Udemy is privately owned and headquartered in San Francisco’s SOMA neighborhood with offices in Denver (Colorado), Dublin (Ireland), Ankara (Turkey), Gurugram (India), and São Paulo (Brazil).

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