Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development.
Fastly’s customers’ use our edge cloud platform to ensure concertgoers can buy tickets to the live events they love, travelers can book flights seamlessly and embark on their next great adventure, and sports fans can stream events in real time, across devices. They include many of the world’s most prominent companies, including Spotify, Alaska Airlines, Hulu, The New York Times, and Ticketmaster

We’re building a more trustworthy Internet. Come join us. 

Director of Employee Relations

As Director of Employee Relations, you will provide leadership and guidance to the People (HR & Recruiting) teams, as well as across the business to ensure employment matters are effectively managed and the appropriate policies and practices are in place to facilitate consistency, fairness and objectivity. You will collaborate internally to resolve employee relations matters and make sure that concerns and challenges are handled in a responsive, sensitive and fair manner. You will partner with HR and legal teams to create and implement standard approaches, processes and resources for employee relations and workplace compliance.

Your deep subject matter knowledge in employment law coupled with your natural curiosity to learn more about employment requirements and regulations across geographies will help us develop thoughtful practices and policies as we continue to expand our business globally.

You will have a unique vantage point within the company to identify patterns and recurring issues and make recommendations to improve organizational effectiveness. You will be counted on to recognize opportunities where we can build skills and capabilities across the organization. This role is crucial to helping the organization take proactive measures to increase manager effectiveness, improve employee experience, and increase trust within the organization.

What You'll Do

• Serve as subject matter expert, provide guidance and develop best practices in employee relations and workplace compliance.
• Develop resources and tools for Fastly’s People team to manage various aspects of employment and compliance, including employment status, immigration, global mobility, leaves of absence, wage and hour, interactive process, worker’s comp, etc.
• Develop resources, tools and standards for employee relations, including employee counseling and engagement, documentation standards and practices, policy interpretation and application, performance management methodologies, investigations, and responses to other sensitive work-related issues.
• Provide expertise, guidance and coaching on preventing, addressing and resolving employee issues and with leaders, managers and HR partners.
• Partner with the HR Ops. HRBP, I&D and L&D teams to design and deliver education and training on various employment matters such as FLSA, immigration, wage & hour, disabilities and accommodations, code of conduct/policy violations, performance management, etc.
• Provide input to improve existing employment policies; develop and draft new employment policies and document practices as needed.
• Create communications, training materials, and other change management mechanisms to educate the company on new and revised policies, processes, and programs.
• Provide input, guidance and help develop policies and processes to support contingent workforce management and global mobility & immigration programs.
• Engage with internal and external legal partners on questions and issues.
• Respond to and investigate concerns and complaints; oversee investigations, and provide status and progress updates to VP, People and appropriate executives. Facilitate executive-level discussion on responding to complaints and proceeding actions. Engage external investigators for complex and/or highly sensitive cases, as appropriate.

What We're Looking For

• 10+ years progressive experience in employee relations, employment law and/or workplace compliance-related efforts for both small and larger, globally distributed organizations.
• Proven history of responding to and effectively resolving complex employee situations.
• Experienced in partnering with HR and legal teams to develop, design, and implement employment-related policies and programs.
• Expertise in U.S. and local (state-specific) employment law & regulations, including Title VII, ADEA, ADA, FLSA, FMLA, IRCA, EEOC, etc. Interest and motivation to learn and understand global HR compliance and practices.
• Expert analytical skills; uses data to form hypotheses, draw insights, form narratives, prioritize, and influence decisions.
• Consultative approach; prior track record of successfully advising a variety of stakeholders and executives re: employee relations issues.
• Maintains objectivity, demonstrates empathy and exercises sound judgment in working through difficult, complex, and confidential issues.
• Excellent communication skills; ability to influence and communicate effectively at all levels of the organization.
• Demonstrated ability to effectively self-manage, prioritize competing priorities, and meet deliverables and timeframes.

Preferred:

• Juris Doctor degree
• Experience in developing and delivering training related to legal aspects of employment.
• Familiarity with international work protections and entitlements (works council, trade unions, etc.).
• Prior history of effectively addressing a variety of employee relations cases across different regulatory environments.

Why Fastly?

• We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.
• We love distributed teams. Fastly’s home-base is in San Francisco, but we have multiple offices and employees sprinkled around the globe. In fact, 50% of our employees work outside of SF! An international remote culture is in our DNA.
• We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits like up to 20 weeks of paid parental leave, options for free medical/dental/vision plans, and an open vacation program that enables our folks to take the time they need to recharge (some benefits may vary by location).
• We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.
• We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about.

We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply!

Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment.

Employment decisions at Fastly are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. Fastly encourages applicants from all backgrounds.

*Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Fastly. Please inform us if you need assistance completing any forms or to otherwise participate in the application process.

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