Chief Diversity Officer

| San Francisco
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Together we’re building a company that will endure and products people will love for generations to come.

We believe that people do their best in a culture that fosters inclusion, innovation, and success. Our values - Champion the Customer, Take the Lead, Run Together, Ack + Own and Bring Yourself - serve as the foundation of our collaborative and dynamic culture.

Whether it’s conducting a retrospective, participating in our bi-annual hack weeks, cranking out a new product feature, supporting our two PagerDuty bands, or doing our day to day work, Dutonians live and breathe these five values every day. Together, we solve real customer issues and fulfill our mission of connecting teams to real-time opportunities and elevate work to the outcomes that matter.

We’re building an inclusive workplace that represents the real, everyday people we support around the world. From how we build our teams to who sits in the boardroom, we hope you can see yourself at PagerDuty.

Why We Need You

At PagerDuty Inclusion, Diversity, and Equity have been part of our cultural values since day one. It is part of our company DNA. From our CEO to our newest Dutonian, we take individual ownership in creating a work environment where everyone can thrive. We are excited to launch our search for a Chief Diversity Officer to help build and execute our global Inclusion and Diversity strategy for PagerDuty’s next phase of growth. You will partner closely with members of the C suite and the broader People and Places and Social Impact teams at PagerDuty. If you’re passionate about driving change, building and scaling an inclusive and equitable workforce and collaborating with a team committed to diversity, inclusion, and equity, please consider applying!

*Remote eligible opportunity and position may be filled at a higher level based on experience. Candidate must be eligible to work with any US employer*

How You Impact Our Vision

  • Translating our CEO’s vision into a measurable and scalable ID&E strategy that is aligned to critical business outcomes.
  • Partnering with the Talent Acquisition team to up-level our inclusive hiring strategy in order to discover, hire and nurture talent from diverse and underrepresented backgrounds
  • Aligning with Talent Development to ensure our ID&E learning strategy is integrated into the Talent Development strategy and support the delivery of learning where necessary
  • Supporting business leaders to drive inclusion across the entire talent lifecycle; including (but not limited to) compensation and benefits, talent management (onboarding, performance and development), employee listening (engagement and inclusion surveys) and talent acquisition
  • Utilizing our people operations team to share data for storytelling and influence; Creating and reporting on metrics to business leaders, identifying trends and targeted opportunities for impact
  • Working closely with our Marketing team and Office of the CEO on external public relations and events
  • Partnering with PagerDuty.org, our Social Impact function, to align Inclusion, Diversity and Equity across our Social Impact programs and partnerships
  • Scaling global Employee Resource Group program, providing coaching and thought partnership.

About You

  • 10+ years of ID&E experience and 15+ years overall work experience
  • Demonstrates the ability to embody empathy of the lived experiences and emotions that comes with being an URPs
  • Ability to manage and coach others on the external matters (i.e., social and racial injustices) and internal matters (i.e., social and racial across the business inequities)
  • A relentless passion for crafting and facilitating innovative ID&E solutions and uncomfortable conversations in a hyper-growth environment
  • Strong business acumen and a demonstrable track record of leading & delivering global efforts for diversity, equity, and inclusion 
  • Strong program and project management and execution skills
  • Business agility with a bias for action and an orientation on impact and scale
  • Ability to influence at all levels across the organization including from CEO, executive leadership team, ERG Leaders, and cross-functional partner--Social impact and marketing
  • Excellent written and verbal communication skills; high comfort level of presenting at an executive level; and can balance building trust, navigating challenging conversations, and employee relations.

PagerDuty offers:

Competitive salaries and company equity

Comprehensive benefits package including: medical, dental, and vision plans for you, your spouse and family

401K with 1% match

Pre-tax commuter benefits, FSA, cell phone allowance and more!

Generous parental leave

Paid vacation (3 weeks vacation your first year, 4 weeks afterwards) in addition to 12 paid holidays and ample sick leave

Paid employee Volunteer Time - 20 hours per year

Bi-annual company wide hack weeks

Catered lunch daily plus breakfast on Wednesdays, and plenty of snacks and drinks

Convenient office location in SoMa tech hub – accessible by BART, Muni and CalTrain

Opportunities to get involved in PagerDuty's Employee Resource Groups (ERGs) and other diversity initiatives. ERGs are self-organized, employee-run communities focused on advancing a sense of belonging and inclusion for all - members, advocates, and allies.

PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. 

PagerDuty is for people. Meaning, we extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you're new to the corporate world, returning to work after a gap in employment, or simply looking to transition or take the next step in your career path, we are excited to connect with you.

PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email [email protected] and we will work with you to meet your accessibility needs.

Our stewardship of the data of many thousands of customers means that a background check is required to join PagerDuty. We will, nonetheless, consider for employment qualified applicants with arrest and conviction records in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

PagerDuty uses the E-Verify employment verification program.

To all recruitment agencies: PagerDuty does not accept agency resumes. Please do not forward resumes to our jobs alias, PagerDuty employees or any other company location. PagerDuty is not responsible for any fees related to unsolicited resumes.

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Technology we use

  • Engineering
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • ElixirLanguages
    • ReactLibraries

Location

Our Distributed by Design structure is an intentional hybrid work model that empowers employees to prioritize balance in their personal lives without compromising professional development. This model allows employees choice between remote ‘anywhere’ work or a hybrid in-office option.

An Insider's view of PagerDuty

How would you describe the company’s work-life balance?

PagerDuty’s Distributed by Design model provides employees flexibility on where and when they work to allow for the integration of life and career. We’ve evolved our benefits to increase focus on mental wellness, resulting in Dutonian Wellness Days, for all employees to unplug and recharge.

Joe Militello

Chief People Officer

How has your career grown since starting at the company?

I started at PagerDuty two days after graduation, when I was unsure of what I really wanted to do. My six year tenure has resulted in a role change each year, starting as a temporary Recruiting Coordinator to now, as a Majors Account Executive where I enjoy working with some of our most strategic customers.

Lizzy McNaney

Majors Account Executive

What are PagerDuty Perks + Benefits

PagerDuty Benefits Overview

- Competitive salary and company equity
- Comprehensive benefits package from day one
- ESPP (Employee Stock Purchase Program)
- Retirement or pension plan
- Paid parental leave - up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)
- Generous paid vacation time
- Paid holidays and sick leave
- Paid employee volunteer time - 20 hours per year
- Bi-annual company-wide hack weeks
- Mental wellness programs
- Dutonian Wellness Days: scheduled company-wide paid days off in addition to PTO and scheduled holidays
- HibernationDuty: a week each year when everyone at PagerDuty, with the exception of a small, coverage crew, is asked to take a much needed break to truly disconnect and recharge

At PagerDuty, we believe you do your best work in a culture that fosters inclusion, well-being, and innovation. Regardless of where you work, you will have ample opportunities to advance your career and connect with Dutonians: virtual all hands calls, learning & development programs, volunteering events, ERGs (employee-run groups focused on cultivating a sense of belonging for all) - there’s something for everyone.

Culture
Volunteer in local community
Partners with nonprofits
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Led by CEO Jennifer Tejada, 50% of our board of directors is comprised of women and 45% of our managers are from underrepresented groups.
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Our five employee resource groups (ERGs) are the cultural backbone of our vibrant community and support our ID&E efforts through education, awareness, and celebration.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
As part of PagerDuty’s commitment to Pledge 1%, all employees receive 20 hours of paid time off each calendar year to volunteer for causes and organizations they are passionate about.
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Those who choose in-office as their work mode will be provided free catered lunches daily.
Free snacks and drinks
Our offices have full kitchens where light snacks and beverages are provided.
Company-sponsored happy hours
Our offices are stocked with various alcoholic beverages for our employees to enjoy together.
Recreational clubs
Home-office stipend for remote employees
Employees are given a WFH allowance, that includes money for office equipment, a monthly electronics allowance, and a one-time allowance for noise-cancelling headphones
Professional Development Benefits
Job training & conferences
Promote from within
Mentorship program
Continuing education available during work hours

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