Director, People Operations

| Peninsula
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At Branch, we’re transforming how brands and users interact across digital platforms. Our mobile marketing and deep linking solutions are trusted to deliver seamless experiences that increase ROI, decrease wasted spend, and eliminate siloed attribution. Our team consists of smart, humble, and collaborative people who value ownership over all we do to create a product, team, and company that lives and breathes our motto: Build Together, Grow Together, Win Together.

Branch is looking for a Director of People Operations to support our growing global team. In this high impact role, you will develop, co-create and roll out scalable, progressive people programs for the employee lifecycle in line with our culture and values. The ideal candidate will possess a customer service mindset to deliver an exceptional experience for our global Branchsters and  the ability to effectively manage numerous concurrent projects and tasks in a fast-paced and rapidly growing environment. The position requires someone who is an excellent people manager with experience hiring, managing and engaging high performing teams. Branch People Ops prides itself on having strong relationships with our employees, ensuring they get the best experience from when they onboard to when they're Branch alumni. 

As a Director of People Operations, you’ll get to:

  • Develop and manage a quality People Operations infrastructure: systems, processes and programs; including but not limited to benefits, compensation, immigration, compliance, and HRIS administration.
  • Deliver an exceptional employee experience for all employees by advocating and modeling superior customer service.
  • Continuously drive improvements and automation to improve our employee experience and enable rapid scaling.
  • As a people manager, you will be responsible for scaling the team, its culture, and its operations through this exciting growth phase. You’ll support, mentor, and coach your team members to their highest potential, performance and growth.
  • Assess new technologies and run point on implementation / data migration for new systems.
  • Partner cross-functionally with teams across Recruiting, Payroll, Legal, Finance, and IT to integrate people solutions and champion projects where needed.

You’ll be a good fit if you have:

  • 5+ years of experience in an HR Operations environment with knowledge of HR customer service tools, systems, compliance and processes.
  • A deep commitment to leadership excellence and minimum 3+ years in people management.
  • Very strong operational rigor and experience in process improvement.
  • Knowledge of US employment laws and relevant subject matter knowledge including benefits and immigration.
  • Ability to influence at the executive level and work effectively across all functions.
  • A strategic mindset and can focus on tactical and operational issues in a fluid environment.
  • A high degree of integrity and sensitivity when dealing with personal information.
  • Global or international company experience preferred.

A little bit about us: 

  • Branch has raised more than $330M from investors such as NEA, Founders Fund, and Playground Ventures. 
  • We are headquartered in Silicon Valley and have presence all over the world.
  • Diversity at Branch ranks in the top 10% for similarly sized companies (by Comparably).
  • We are ranked as the #3 fastest growing company in North America on Deloitte’s 2020 Technology Fast 500 list. 
  • In 2020, we are recognized as one of Forbes Best Startups, Great Places to Work, and Bay Area Best Places to Work.
  • We have more than 3 billion monthly users and are partnered with over 50,000 apps.

If you think you’d be a good fit for this role, we’d love for you to apply! At Branch, we strive to create an inclusive culture that encourages people from different backgrounds to bring their unique, diverse perspectives to work. We aim every day to build an environment that empowers us all to do the best work of our lives, and we can’t wait to show you what we have to offer!

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Location

195 Page Mill Road , Palo Alto, CA 94306

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