About the Team

The DoorDash Recruiting Programs Team are the builders and owners of programs that impact the entire DoorDash population. The Program Manager’s on this team work to stabilize and define influential programs such as Interview Training, Internal Mobility, and Referrals as well as ensuring that these programs remain innovative, fresh, and cultivated as our company grows and evolves. 

We are looking for an Employee Referrals Program Manager to partner with the Recruiting team and key business stakeholders to redefine and stabilize DoorDash’s Referrals Program. Referrals are a critical hiring channel for DoorDash; however, the execution of the program as it exists today is unstructured, inconsistent, and not optimized for success. If you’re curious to solve a “messy” yet complex hiring channel problem as well as build/own a program end-to-end, this role is just right for you. 

You’re excited about this opportunity because you will...

• Stabilize, refresh, and revamp the Referrals program as it exists today
• Work with key business stakeholders and cross-functional partners to identify pain-points and gaps in the Referrals process
• Set the strategic vision and roadmap for the Referrals program
• Optimize the Referral process for the referrer and the candidate’s experience while increasing candidate quality (i.e. improve communication between all parties involved, identify operational efficiencies, set SLAs for each milestone in the process)
• Define and measure the referral channel’s effectiveness when it comes to hiring volume, referral candidate quality, how to contribute to high priority recruiting needs, etc. 
• Develop a multi-channel marketing plan and branding strategy to advertise the program

We’re excited about you because…

• You have 2+ years of recruiting and/or sourcing experience.
• You have success in building and implementing programs (referrals experience is preferred but not required).  
• You have excellent communication skills and the ability to influence key stakeholders.
• You have demonstrated experience partnering with internal and cross-functional teams. 
• You have experience with Greenhouse or other Applicant Tracking Systems.
• You are a problem solver - you see a complex problem and you want nothing more than to solve it. 
• You are a planner & organization is second nature to you.
• You are humble - you’re willing to listen, learn & are open to feedback. 
• You are a team player that loves to bring diverse perspectives to the table.
• You are self-motivated and able to thrive in a fast-paced, ambiguous environment.

Why You’ll Love Working at DoorDash

• We are leaders - Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies.
• We are doers - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day. 
• We are learners - We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute.
• We are customer-obsessed - Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility.
• We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights. 
• We offer great compensation packages and comprehensive health benefits.

About DoorDash

DoorDash is a technology company that connects customers with their favorite local and national businesses in over 4,000 cities and all 50 states across the United States and Canada. Founded in 2013, DoorDash empowers merchants to grow their businesses by offering on-demand delivery, data-driven insights, and better in-store efficiency, providing delightful experiences from door to door. By building the last-mile delivery infrastructure for local cities, DoorDash is bringing communities closer, one doorstep at a time. Read more on the DoorDash blog or at www.doordash.com. 

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.