Employee Relations Business Partner

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Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

This role can be located in San Francisco, Oakland, New York, St. Louis, Atlanta, Portland, Seattle or Scottsdale. 

You will:

  • Conduct investigations with varied levels of complexity, including drafting responses, conducting interviews, compiling documentation, reviewing systems, writing reports.

  • Partner with HR Business Partners, Legal team and HR Investigations team to recommend and implement solutions 

  • Build and maintain ER metrics and review on a quarterly basis review

  • Create insights from data to diagnose, design, and revise people programs, policies, and practices to sustain positive employee relations

  • Identify efficiencies for employee relations and investigations practices. Support operationalization of core practices and processes

  • Provide guidance to HRBPs on a myriad of issues including:

    • Policy interpretation

    • Policy violations

    • Performance management

  • Support internal projects/initiatives as needed



Qualifications

  • Experienced professional with a demonstrated understanding of employee relations

  • Proven to resolve a wide range of issues in creative ways

  • ~5 years related experience or as an HRBP with demonstrated employee relations experience

  • Proven ability to effectively organize, prioritize, and handle multiple assignments simultaneously

  • Able to build strong partnerships and work closely with managers, senior leaders, Legal and HR colleagues

  • Superb communication skills including effective listening and writing. Ability to express thoughts in a clear and concise manner

  • Consistently exhibits high levels of discretion, integrity and confidentiality

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.
Perks
At Square, we want you to be well and thrive. Our global benefits package includes:

  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Flexible time off
  • Learning and Development resources
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • C#Languages
    • C++Languages
    • CSSLanguages
    • DartLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • Objective-CLanguages
    • PHPLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • RustLanguages
    • SassLanguages
    • SqlLanguages
    • SwiftLanguages
    • TypeScriptLanguages
    • Languages
    • FigmaDesign
    • DocuSignCRM
    • DriftCRM
    • SalesforceCRM
    • MarketoLead Gen
    • ZoomInfoLead Gen
    • SlackCollaboration
    • AsanaProject Management
    • BasecampProject Management

Location

San Francisco

An Insider's view of Square

How would you describe the company’s work-life balance?

"Our remote work policy gives me the flexibility to both travel, and collaborate in office. Our remote policy lets me continue to do things I am passionate about, which encourages me to bring my most authentic self to the workplace and feel empowered."

Pooja

Recruiter

What does career growth look like on your team?

“My internship at Square was great. I learned from world-class Engineers and was given a ton of ownership over meaningful projects. As a full time Engineer, I joined the same team I interned on, and have continued to build Machine Learning driven features that empower businesses.”

Jake

Machine Learning Engineer

What are Square Perks + Benefits

Square Benefits Overview

We’re building an inclusive economy where all sellers have equal access to opportunity. We strive to live by these same values in all our workplaces.

Culture
Volunteer in local community
OKR operational model
Open office floor plan
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Fitness stipend
Professional Development Benefits
Promote from within
Online course subscriptions available

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