Sr Manager / Director, People OperationsAbout the role

Come join us on our mission to build cultures where employees and their companies thrive. Our product offers a solution that helps companies put people first, and as part of our People team, you will have the opportunity to truly put people first! The Head of People Operations will work on creating an amazing employee experience and rigorous operations across a core set of people programs, systems and processes. This role reports to the VP, People and is based in San Francisco (once we return to the office).

Responsibilities

• As a functional leader, you will be responsible for establishing a vision and strategy that lead to business results, great internal partnership, operational rigor and an amazing employee experience. 
• As a people manager, you will be responsible for scaling the team, its culture, and its operations through this exciting growth phase. You’ll support, mentor, and coach the team’s members to their highest potential performance and growth.
• Own benefits, immigration/mobility, onboarding & offboarding operations, HRIS, compliance and operations/processes.
• Proactively anticipate and then lead and direct conversations around complex problems, goals, tradeoffs, and ideas.
• Manage our amazing People Operations coordinator and possibly other people as we scale.
• Proactively surface and solve complex and cross-functional issues before they create challenges for employees, managers or cross-functional partners.
• Partner with other People team leaders as well as key cross-functional partners such as Payroll, FP&A and IT.

Qualifications

• 7+ years in HR and/or operations.
• A deep commitment to leadership excellence and minimum 2+ years in people management.
• Very strong operational rigor and experience in process improvement.
• Knowledge of US employment laws and relevant subject matter knowledge including on benefits and immigration.
• Ability to build strong cross-functional partnerships, including recruiting, payroll, IT and other partners.
• Experience scaling an operations function.
• Comfort with ambiguity, autonomy, and responsibility; you enjoy figuring out what needs to be done and then doing it.

Nice to have but not required 

• Experience scaling a SaaS company.
• International growth experience.

About Lattice

Lattice is on a mission to build cultures where employees and their companies thrive.  In an age where innovation is happening all around us, there's commonality – people are driving these changes. We offer a solution that helps companies put employees first. Lattice is a people management tool that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, and goal setting in a way that allows companies to focus on employee development, growth, and engagement. Since launching in 2016 we have grown to over 2000 customers globally, including brands like Slack, WeWork, Reddit, Glossier, and Asana. We are currently 200+ employees and will be well over 300 by the end of the year.

Why Lattice

• The opportunity to do HR at an HR Tech company that truly values the People function.
• Join a very fast growing company built by an ambitious team that’s passionate about solving customers’ needs and loves coming to work every day. (That’s not rhetoric, we really mean it.)
• A rare opportunity to build best in class people programs for a people technology company
• A culture that supports and promotes professional growth and development
• Competitive salary, equity, and benefits
• Centrally located FiDi office; 2 days optional work from home/week (once we return to the office)
• Flexible vacation/time-off policy
• Other fun perks like continuous learning reimbursements, office snacks & team trip

Lattice is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Lattice is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.