Who we are: 

KeepTruckin is on a mission to modernize the trucking industry. With the leading fleet management platform, we are bringing trucks online and fundamentally changing the way freight is moved on our roads.

At KeepTruckin, we see our hard work rewarded in tangible ways every day and we believe that intelligence is most powerful when paired with humility. We’re motivated by the opportunity to impact and improve every facet of a trillion-dollar industry that touches everyone’s lives. KeepTruckin is proud to be a Forbes Cloud 100 company and recognized by Glassdoor as a “Best Place to Work” in 2019.

We are looking for people from all backgrounds who want to make an impact on the millions of drivers who keep our world moving. Together, we laugh hard, snack harder and work together to drive innovation at the intersection of tech and transportation.

About the Job: 

The HR Ops Specialist is at the heart of all people transactions at KeepTruckin. From the time a new hire starts, the Ops Specialist takes care of this person and all necessary HR administration. Functionally aligned, they work closely with several teams, including HRBPs, Immigration and Relocation, Learning & Development, Legal, Payroll, IT, and Total Rewards. With a strong focus on customer service, the Ops Specialist interacts directly with employees to ensure all of their HR questions and needs are taken care of. This support continues as people exit the organization. They work closely with HRBPs and IT to process terminations, gather exit data and ensure all steps for off-boarding are completed. This is a critical role to ensuring data integrity for our systems, and they operate as the face of HR providing high quality HR support for employees. Must enjoy a relentless pursuit of quality service, process efficiency, global scale, and automation. If you thrive in a fast-paced, constantly changing environment with a knack for getting things done – then this opportunity is perfect for you.

Responsibilities:

• Client facing role, must enjoy helping people!
• Facilitate and coordinate New Hire Orientation
• Closely align with HRBPs to manage day to day HR operations and employee life cycle changes
• Manage communications with managers and individual contributors to process employee data changes
• Coordinate with immigration and relocation teams as necessary
• Coordinate off-boarding activities as employees exit the organization
• Maintain people data across HR systems and ensure all data entry has an audit point to preserve data integrity
• Develop strong understanding for process management in our core systems
• Partner with HRBPs to manage employee data changes in Workday
• Become a process and data guru; troubleshoot any data integrity issues to identify root cause and eliminate future risk
• Proactively identify process improvement opportunities to better leverage technology and help the HR team scale
• Participate in system implementation and enhancement projects: requirements definition, process design, and system testing
• Respond to first level questions from employees on all HR topics, triage to functional HR experts as needed.
• Respond to annual audit inquiries
• Ensure necessary documentation is stored in electronic employee files
• Generate transfers and employment letters

Qualifications:

• Bachelor’s degree required
• 2-3 years experience as an HR Generalist or a similar role, preferably in the technology industry
• Superior written and verbal communications
• Highly developed interpersonal skills
• High attention to detail
• Excellent teamwork, problem solving and client focus skills
• “Roll up your sleeves” attitude and adaptability skills in a fast-paced environment
• Resourceful, analytical and process driven
• Ability to ensure a high level of service and quality is maintained
• Able to analyze and manipulate large data sets in Excel and Google spreadsheets
• Familiarity with HRIS systems or other standard HR tools.
• Workday experience desired

As an equal opportunity employer, we are committed to diversity in the workforce. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally recognized basis, including, but not limited to; race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age (40 and over), national origin or ancestry, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status or any other status protected by federal, state or local law.