Course Hero
Course Hero's mission is to transform studying into a seamless experience for every course.
Redwood City, CA
Hybrid

Lead HR Business Partner

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Course Hero is scaling! At Course Hero, we are on a mission to help students graduate confident and prepared. Our team is at the heart of this mission and is part of what makes us outstanding. We are looking for a business minded and strategic Lead HR Business Partner who will play a key role in the growth of our people and evolution of our culture as our business continues to expand and become more complex.


This person will work alongside senior leaders within our Product Management, Design & Engineering organizations, guiding them through all people related matters and establishing HR as a strategic partner. The successful candidate will have experience leading people strategies for a specific function(s), including but not limited to employee experience, future of work, organizational design, workforce planning, talent management, and employee relations. If you are someone who is not afraid to roll up your sleeves and who is passionate about supporting a hyper-growth, mission-based organization, this could be the role for you!


Here are some ways you’ll make an impact!

  • Partner with leaders and managers to build and implement people-related strategies that are tailored to the Product Management, Design & Engineering organizations' specific needs
  • Establish a deep understanding of our values and mission and help to advise the evolution of our culture for a “virtual-first,” dispersed workforce
  • Build relationships and knowledge of the business within the Product Management, Design & Engineering organizations to understand how they operate, including attending weekly staff meetings, strategy planning and alignment meetings, and other team workshops
  • Collaborate with People Operations to iterate on HR programs that support strategic objectives and drive employee engagement & retention within your functional group(s) and for the organization as a whole (e.g., Diversity, Equity & Inclusion, Future of Work, Leadership Development, Engagement Surveys, etc.)
  • Provide day to day performance management counsel to leaders and managers, including career development conversations, conflict resolution and performance improvement action plans
  • Support annual review process including competency-based performance calibrations, org planning, individual development plans, and compensation alignment
  • Respond to any workplace complaints and conduct investigations in a highly responsible and integral manner
  • Collaborate with People Operations & Recruiting teams to provide feedback and thought partnership around new hire onboarding experiences, turnover insights and hiring strategies
  • Be a champion for and coach leaders through organizational changes
  • Utilize internal and external data to help inform guidance around people and organizational strategies
  • Advocate for your functional teams and represent their needs to the People Operations team and senior leadership

Are you our Lead HRBP?

  • Bachelor’s Degree, or related equivalent experience; PHR/SPHR/SHRM Certification is a plus
  • 8+ years of dynamic HR experience with at least 5 years as an HR Business Partner; experience working with technical/product teams and leaders is preferred
  • Deep understanding of HR strategies & programs, including but not limited to: executive coaching, employee engagement, DEI, organizational design, compensation, workforce planning, policies & compliance, talent development
  • Ability to drive organizational change through thought leadership, relationship building, and strategic acumen
  • Strong program and project management capabilities
  • Proven success in a complex, fast paced, and geographically dispersed organization
  • Very professional and personable, able to build and maintain rapport across all levels of the organization
  • A trusted advisor, comfortable giving and receiving feedback at the senior leadership level
  • Outstanding judgment and ability to balance the needs of the company, leaders and employees
  • Unquestioned integrity and a confident presence to effectively address sensitive employee issues
  • Knowledge of federal, state and local employment laws and statutes
  • Ability to work effectively in a hybrid-remote/office environment and commute to our offices in Redwood City, CA as needed (must live within 50 miles)

Benefits & Perks!

  • Competitive salary, annual bonus, and RSUs
  • Medical coverage, including full dental and vision
  • Life and disability benefits
  • 401(k) program (US)  / retirement savings plan (Canada) with company match
  • One month paid sabbatical after 5 years at the company
  • Education reimbursement
  • Professional development workshops & industry conferences
  • Paid parental leave
  • Flexible work schedule
  • Social responsibility program (volunteer time off and donation matching)
  • Annual wellness stipend
  • Monthly tech stipend
  • Annual family planning stipend
  • Monthly snack boxes delivered to your door
  • Cell phone allowance

For positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records. Other locations: IL, MA, NJ.

 

Equal ​Employment Opportunity Statement ​(EEO)

We are an equal opportunity employer and value diversity and ​inclusion within our company.  ​We will consider all qualified applicants without regard to race, religion, color, national origin, sex, gender ​identity, gender expression, sexual orientation, age, marital status, ​veteran status, or ​ability status. We will ensure that individuals who are differently abled are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment as provided to other applicants or employees. Please contact us to request accommodation.

 

About Us:

Course Hero is on a mission to help students graduate, confident and prepared. The online learning platform offers over 60 million course-specific study resources created by and for students and educators, as well as 24/7 tutor help. More than 65,000 verified college educators use Course Hero to collaborate with other faculty and share resources to hone new strategies for instruction. Everyday, students, educators and tutors help more than 20 million students make every study hour count.

 

We have an awesome team and a truly engaging culture. We are customer-focused, collaborative, responsible, gritty, and we love to learn. Our bold mission is to help students graduate confident and prepared!


We are not the only ones that think we’re onto something big. Course Hero has been recognized as one of the 2021 Top 100 Best Places to Work in the Bay AreaTop 50 Best Paying Companies in the Bay AreaTop 100 Most Transparent Companies, and in the Top 50 Most Transformational Companies in Education Technology. Read up on some of our recent news coverage, blog, and learn more about us to see what it is like to work with our team. 


Join us on our mission!

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What are Course Hero Perks + Benefits

Course Hero Benefits Overview

We foster a culture that promotes a healthy work-life balance and encourages wellbeing and personal development. Our employees are fans of our virtual-first work environment (bye bye commute), employee experience that extends beyond the office and holistic wellness, health, family planning and leave benefits. Check out our perks and benefits to see how we care for our people.

Culture
Volunteer in local community
Course Hero employees participate in local volunteer activities, such as the Second Harvest Food Bank, Life Moves, etc.
Partners with nonprofits
Course Hero partners with non-profits like iMentor and continuously finds ways to volunteer or work together with others.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Course Hero has a dedicated wellness committee that sets up weekly and monthly events.
Team workouts
Course Hero has on-site yoga and fitness classes taught by other Course Hero employees.
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Charitable contribution matching
Course Hero will match $1 for $1 up to $1,000 each calendar year to support a cause of your choice.
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Bereavement leave benefits
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Employees receieve free lunch on Tuesday, Thursday.
Company-sponsored happy hours
Onsite office parking
We offer employees free parking in our parking lot.
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Meditation space
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Paid industry certifications

Additional Perks + Benefits

Our perks and benefits stem directly from employees themselves. Our People team sends out an engagement survey every quarter and make internal changes to our perks based on data stemming directly from our engagement surveys!

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