Lead, People Platform at Affirm (Remote)

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Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Affirm, Inc. proudly includes Affirm, PayBright, and Returnly. 

The People Platform team builds and maintains the foundation for which all people and programs run on through tools, technology, data, policies and procedures. We partner with Global Mobility, Compensation, Benefits, People Business Partners, Talent, Payroll, Accounting, Finance, all levels of management across the business, and our employees. Our charter is to enable Affirmers to do their best work with as little friction as possible.

The Lead, People Platform will oversee a core team and a set of workstreams. You will identify and implement improvements designed to scale that will optimize and evolve operations. Resolve roadblocks or convoluted challenges, identify strategies and behaviors that enhance the experience for employees, managers and stakeholders. You will actively contribute to the planning and day-to-day operations of People at Affirm. This role enables the overall success of our team’s performance and drives a best in class employee experience.

What You'll Do
  • Provide exceptional program management and support a best-in-class employee lifecycle experience (includes onboarding and offboarding)
  • Lead your People Platform team members in all elements of People Platform operations (includes executing relevant updates for existing employees)
  • Oversee and audit employee lifecycle processes and transactions to ensure proper completion, maintenance and data integrity 
  • Ensure we have clean and up-to-date people data in systems to maintain compliance with SOX, SOCs, legal and regulatory requirements
  • Identify, recommend and implement opportunities for process improvement/evolution 
  • Resolve complex challenges within People Operations as we scale
  • Ensure new processes receive the proper consultation and implementation
  • Support the implementation and integration of new People tools
  • Partner with Manager and People Platform team members on special projects (examples: case management, offboarding automation) and solutions that scale with a focus on operational efficiency
  • Maintain utmost confidentiality in all matters relating to employee records and investigations
  • Build and lead team members; responsibilities include hiring, coaching, developing, motivating, delegating work, appraising performance, addressing concerns, resolving problems and motivating team members
What We Look For
  • 5+ years of People operations experience
  • 3+ years of hands-on HRIS/HCM experience including Core, Onboarding, Time, Absence, domestic and international (UltiPro and/or Workday a plus)
  • 1+ years of people management experience
  • Expert knowledge of Excel/Google Sheets
  • Proven ability to diagnose organizational challenges and apply a strategic mindset to drive to solutions
  • Ability to design and communicate a clear process; detail oriented yet flexible approach to problem-solving; strong and sincere empathy for the employee experience
  • Excellent business acumen and judgement; strong team orientation with a collaborative style
  • Ability to thrive in a fast-paced environment with quickly changing business needs
  • Ability to maturely handle sensitive and confidential information
  • Strong knowledge of federal, multi-state and local employment law and compliance practices
Location - Remote U.S.
Please note that visa sponsorship is not available for this position.

Affirm is proud to be a remote-first company! The majority of our roles are remote and can be located anywhere in the U.S. and Canada (with the exception of the U.S. Territories, Quebec, Yukon, Nunavut, and the Northwest Territories) unless the job indicates a different global location. We are currently building operations in Spain, Poland, and Australia.  Employees in remote roles have the option of working remotely or from an Affirm office in their country of hire, and may occasionally travel to an Affirm office or elsewhere for required meetings or team-building events. Our offices in Chicago, New York, Pittsburgh, Salt Lake City, San Francisco and Toronto will remain operational and accessible for anyone to use on a voluntary basis, subject to local COVID-19 guidelines.

If you got this far, we hope you're feeling excited about this role. Even if you don't feel you meet every single requirement, we still encourage you to apply. We're eager to meet people who believe in Affirm's mission and can contribute to our team in a variety of ways—not just candidates who check all the boxes.

At Affirm, People Come First is one of our core values, and that’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our D&I program here and our progress thus far in our 2020 DEI Report.

We also believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.

By clicking "Submit Application," you acknowledge that you have read the Affirm Employment Privacy Policy, or the Affirm Employment Privacy Notice (EU) for applicants applying from the European Union, and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.

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Technology we use

  • Engineering
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SwiftLanguages


Affirm is a remote-first company! Our brick and mortar offices remain operational and accessible for anyone to use on a voluntary basis.

What are Affirm Perks + Benefits

Affirm Benefits Overview

Attracting great people starts by finding talent in different places. That's why we built remote work into the DNA of how we do business—but if an office space is more your style, we have offices in Chicago, New York City, Pittsburgh, Salt Lake City, San Francisco, and Toronto.

Affirm’s benefits are made for you. Spending wallets provide access to food, lifestyle, technology, and family planning wallets for your expenses. If your role is remote, you can set up shop anywhere in your home country. Generous time off enables you to take the time you need when life happens. Health benefits that include vision, dental, and mental health programs. We have a simple, flexible and transparent remote-first compensation structure so you can make the best decisions for yourself and your family. Our parental leave policy includes 18 weeks’ paid leave for birth and non-birth parents, and a 4-week return-to-work transition program, at full base pay. We also offer 24 company-wide paid days off (on top of our generous time off policy) which help our teams collectively pause to recharge.

Volunteer in local community
Partners with Nonprofits
Affirm Cares is a 501(C)3 employee foundation dedicated to supporting nonprofit causes in our communities.
Friends outside of work
Eat lunch together
Intracompany committees
Our Diversity and Inclusion Council is comprised of Affirmers from across all organizations and levels working together to build towards a more diverse and inclusive workforce.
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Diversity manifesto
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Affirm supports paid parental leave for periods of disability and for baby bonding.
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Affirm provides leaves of absences for eligible employees under the federal Family and Medical Leave Act (FMLA) and California Family Rights Act (CFRA).
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Some Meals Provided
Happy Hours
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend

Additional Perks + Benefits

Pushing the envelope together: Diversity, Equity, and Inclusion (DEI) in 2020

Diversity, equity, and inclusion are integral to the cultural fabric of Affirm. We’re dedicated to making improvements and sharing our learnings with the broader community. While we’re proud of our progress, we recognize the work still needed to be done. People Come First is not just a value at Affirm, it drives the work we do everyday and we look forward to continuing the work around us.

View Affirm's 2020 U.S. Diversity, Equity, and Inclusion report here: http://bit.ly/affirmdei2020

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