About Leanplum

 Leanplum, the leading multi-channel customer engagement platform helps forward-looking brands like Tesco and Zynga meet the real-time needs of their customers. By transforming data into an understanding of users' needs and wants, and optimizing engagement campaigns utilizing multiple communication channels, our platform delivers unified experiences that are timely, tested, and relevant — building customer loyalty that fuels business growth. Headquartered in San Francisco, Leanplum has offices across North America, Europe, and Asia, and has received more than $125 Million in funding from leading Silicon Valley venture capital firms. Leanplum has been recognized as Fortune's Best Companies to Work For and Entrepreneur's Best Entrepreneurial Companies in America. Learn more at www.leanplum.com.  

Here’s what you’ll do:

• Manage and conduct our on-boarding program and be a critical part of the team assigned to ensure a great new hire experience
• Become an expert on our HR processes and systems and maintain accurate data and documents
• Continually strive to improve our HR processes and build in operational efficiencies to better streamline productivity and scalability
• Assist in the support of our learning and development programs
• Manage key HR practices and procedures, e.g., onboarding, off-boarding, performance reviews, compensation planning, etc.
• Administer benefits and provide guidance related to immigration in locations where we operate
• Manage HR programs such as benefits, performance reviews, compensation, and L&D
• Develop, update and implement HR policies and procedures
• Ensure employee relations issues, including investigation and resolution of employee complaints, are managed effectively and efficiently

Responsibilities

• Partner and advise managers and employees on HR related policies, programs, and procedures
• Recommend HR approaches and strategies to continually improve the efficiency of HR processes and practices by using data/information to make informed decisions and work toward a strategy.
• Investigate, resolve and coach managers on employee relations issues.
• Administer and manage compensation planning and performance review processes
• Reviews and audits overall compensation pay programs and practices to ensure effectiveness and integrity
• Conduct exit interviews and create effective retention strategies
• Responsible for employment approvals, personnel data transactions and interfacing with payroll
• Oversee new hire orientation and on-boarding process for new hires
• Address HR compliance topics to ensure the company is in adherence to HR and applicable government policies, procedures, and programs Identify and arrange training needs for employee development
• Maintain employee files and
• Compile reports concerning data such as hires, transfers, performance appraisals and Visa, etc.

Requirements:

• Bachelor's degree; Masters degree a plus.
• Have 5+ years of experience in human resources generalist functions: compensation, benefits, employee relations, compliance , and performance and talent management programs
• Use metric reporting to make informed decisions
• Work experience in the high technology industry highly preferred
• Direct people management required
• Have experience working with diverse employment types, locations and a global workforce
• Must be proficient with Google Apps and HR systems

Education:

• Bachelor’s degree in Human Resources, Business or a related field of study
• Master’s degree preferred

Perks and Benefits

• Competitive salary
• Health, vision, and dental insurance
• Flexible vacation

Leanplum is an equal employment opportunity employer for all applicants and employees. We do not unlawfully discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by applicable local, state, or federal laws. When necessary, we also make reasonable accommodations for disabled employees and for pregnant employees who request an accommodation, with the advice of their health care providers, for pregnancy, childbirth, or related medical conditions.