Overview

Our People Analytics & Research Lead will be a foundational team member who will help build our People Analytics function from the ground up. In this role, you will lead employee listening and end-to-end people research, with an eye to improving our people decisions, processes, and experiences. You will develop research methodologies, conduct complex statistical analyses, partner with cross-functional collaborators, and influence decision-makers. Our People Analytics & Research Lead will have tremendous impact and the opportunity to drive decision-making and change at a high-growth, fast-paced, and innovative company.

About the job

• Develop and lead sophisticated research projects and initiatives, collaborating with key stakeholders and business partners. Potential focus areas include (but are not limited to) talent management & acquisition, diversity & inclusion, location strategy, and employee engagement & happiness.
• Deploy experiments, surveys, interventions, behavioral nudges, and other behavioral research methods to derive insights and drive effective decision making.
• Mentor junior teammates and advise on statistical and methodological approaches.
• Develop robust research and data programming and infrastructure, supporting the organization with real time insights that drive strategic decision-making.
• Lead requirement gathering sessions, analyze source data and systems, and storytell with data, enabling data-driven, people-focused decision making. Collaborate on strategy for data warehousing, reporting, dashboarding, and self-service people analytics, enabling process improvements at scale.

About you

We rely on our values to guide our decisions: Solve for the Customer, Every Minute Counts, This is Your Baby, Go Far, Together and Of Course, But Maybe. What does this mean for your role? We are looking for someone who has:

• Advanced degree in Industrial and Organizational Psychology, Organizational Behavior, Social Psychology, Behavioral Economics, or a related field.
• At least 3-5 years of demonstrable experience in a people analytics or HR analytics role.
• Proven understanding of people and organizational health metrics and people analytics methodologies.
• Experience working with People data (e.g. talent management, engagement, turnover, recruiting metrics, and other people data)
• Experience with R or Python, SQL, Excel and data visualization tools (Tableau, Visier, etc)
• Ability to influence and communicate optimally with all levels of management.
• Self starter, can lead initiatives and drive them to completion.
• Most important of all, you have fun solving People problems!

ABOUT INSTACART

Instacart is the North American leader in online grocery and one of the fastest-growing companies in e-commerce. Instacart’s same-day delivery and pickup services bring fresh groceries and everyday essentials to busy people and families across the U.S. and Canada in as fast as an hour. Since its founding in 2012, Instacart has become an essential service for millions of families, while also serving as an immediate, flexible earnings opportunity for hundreds of thousands of shoppers across North America. The company partners with more than 400 retailers and delivers from more than 25,000 stores across more than 5,500 cities in North America. Today, Instacart is accessible to more than 85% of households in the U.S. and more than 70% of households in Canada.

We believe that great people are the ingredients for success. We like to think that we are like a potluck—everyone brings something new, different and flavorful to the table. We believe that just as meals are best shared together, success is best shared together. Our mix of thoughtful, inventive and neighborly employees work together to deliver our common goal: to create a world where everyone has access to the food they love and more time to enjoy it together. If this resonates with you, then Instacart just might be the place for you.

Equal Opportunity

Instacart is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.

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